2.0
Feb 19, 2026
Former employee, more than 3 years
Bengaluru
Recommend
CEO approval
Business Outlook
Pros
I had a good learning journey working in customer service operations. The team environment was collaborative, and I gained strong exposure to handling complex cases, refunds, and communication skills. I also received appreciation during my tenure, which helped in professional growth.
Cons
The exit process could be improved, especially around asset recovery and final settlement transparency. In my experience, a deduction was applied for a minor hardware issue without clear cost breakdown or supporting documentation, and multiple follow-ups did not provide adequate clarification. This made the offboarding experience stressful and unclear.
