Account Executive - Account Executive ooma Employee Review

1.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Management was not over my shoulder all the time. I had the freedom to work my territory.

Cons

They flat out lied about how they support us as sales people. Training is woefully inadequate! They do no advertising, took months to finally assign a territory, expect you to use a sales tracking tool that doesn't work. You will not only expect to sell, but also install with no assistance from management. They are making it up as they go along. The management team has no idea how to motivate. They turn and burn their employees. They make no effort to retain the sales staff, they would rather let someone go and start over with someone else.

Explore other reviews about ooma

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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