Great Company to work for - Principal Customer Success Manager project44 Employee Review

project44 is genuinely tackling some of the hardest problems in logistics and the company leans into that complexity rather than hiding from it. The AI investment is real and goes beyond the product roadmap. project44 is actively equipping employees with tools like Claude, Cursor, etc. to work smarter day-to-day, and there is a clear commitment to building individual AI fluency across the organization and not just in engineering or product, but at every level. You will work alongside sharp people who care about getting it right, and leadership is willing to move fast when the opportunity is clear. If you want to be at the intersection of AI and enterprise software that actually matters to the global economy, this is the right place.

The pace is fast and priorities can shift quickly, which is energizing if you are adaptable but can be challenging if you prefer highly structured environments. Cross-functional alignment sometimes lags behind the speed of execution.

I've been in People leadership long enough to know the difference between a company that talks about its values and one that actually uses them to make decisions. p44 is the latter, not perfectly, but genuinely. The AI investment here is real: we've put serious resources into training every team member on Claude and AI tools, and I've watched people across functions change how they work because of it. The leadership team is sharp, direct, and willing to be challenged. There's a high-ownership culture that attracts people who want to actually move things, not just manage process. And the market moment is real: supply chain visibility powered by AI is where the industry is going, and we're not chasing it, we're building it.

The pace and the ambiguity are features for some people and dealbreakers for others, and I don't think we're always honest enough about that upfront. This is a company that moves fast, changes direction when it needs to, and expects you to figure things out with incomplete information. If you need a lot of structure to do your best work, this may not be the right fit. We've also been through some difficult chapters over the last few years, headcount reductions that were necessary but painful, and rebuilding trust after those moments takes time and consistency. We're in a new phase now and the possibilities are endless.