Question 1

Is Empower a good company to work for?

Accepted Answer

Empower has an overall rating of 3.8 out of 5, based on over 2,521 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 70% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President, Senior Relationship Manager and Director.

Question 2

Does Empower pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 7% over the last 12 months.

Question 3

How satisfied are employees working at Empower?

Accepted Answer

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

Question 4

What are the top reviewed jobs at Empower?

Accepted Answer

Software Developer (58), Retirement Representative (57), Customer Service Representative (55), Retirement Consultant (46), Manager (42), Retirement Specialist (36), Senior Software Engineer (33), Software Engineer (33), Director (31), Specialist (31), Senior Retirement Consultant (30), Associate Specialist (29), Client Services Manager (29), Relationship Manager (29), Analyst (26)

Question 5

What are the pros of working at Empower according to real employee reviews?

Accepted Answer

"The benefits regarding match and healthcare are good and comprehensive." ((in 269 reviews)); "Good work life balance and few teams are really good" ((in 136 reviews)); "Great experience and culture." ((in 124 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 122 reviews)); "Pay is good and competetive" ((in 112 reviews))

Question 6

What are the cons of working at Empower according to real employee reviews?

Accepted Answer

"If your manager is bad you won’t like it" ((in 58 reviews)); "No training manual either" ((in 39 reviews)); "Upper management does not care about the workers." ((in 27 reviews)); "Long hours (for my role)" ((in 21 reviews)); "some very old technologies" ((in 14 reviews))

Question 7

What are employees saying about Empower layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

Question 8

What Empower locations have received the highest employee ratings?

Accepted Answer

Dubuque, Philadelphia, Miami, Phoenix, Orlando, Kansas City, Dallas, Washington, Boston, Hartford

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Cares About Employees and Clients

Friendly environment, but call center focus is heavy

Nice colleagues, but average pay

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