Does Essential Utilities pay their employees well?

According to anonymously submitted Glassdoor reviews, Essential Utilities employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Essential Utilities. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Essential Utilities?

21% of Essential Utilities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Essential Utilities 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Essential Utilities?

Distribution Technician (2) , Financial Analyst (2)

What are the cons of working at Essential Utilities according to real employee reviews?

"The management is horrible." ((in 4 reviews)); "Low Pay" ((in 2 reviews))

What are the top reviewed Essential Utilities locations?

Pittsburgh , Bryn Mawr , Kankakee , Denver , Cary , Ardmore , New Franklin , Dallas-Fort Worth

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Essential Utilities

Essential Utilities reviews

2.8

21% would recommend to a friend

(23 total reviews)

Christopher Franklin

17% approve of CEO

54% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.5

Career opportunities

2.3

Senior management

Essential Utilities has an employee rating of 2.8 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Essential Utilities employee rating is 23% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

3.0

Jun 17, 2026

Good training and coworkers, but management lacks integrity

Chief operator

Recommend

CEO approval

Business Outlook

Pros

Good training. Good coworkers. Decent pto

Cons

Management is just looking to cash out.

2.0

Jun 1, 2026

Going Downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid WFH schedule and vacation days

Cons

The pay is not on par with other utility companies. Essentials HR department is an embarrassment. The lack of communication is shocking. The People's Gas side is treated like an afterthought. Not a lot of room for growth.

3.0

Oct 27, 2025

None

Operator

Recommend

CEO approval

Business Outlook

Pros

Good place to learn a trade

Cons

Sometimes thrown to the wolves

Viewing 1 - 3 of 23 Reviews

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Jobs at Essential Utilities

GRC Security Analyst II

Facility Operator Trainee

Total Rewards Analyst

Lead Total Rewards Analyst

United States

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Essential Utilities reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good training and coworkers, but management lacks integrity

Going Downhill

None

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