ExpertVoice Reviews
Updated Dec 6, 2022
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Found 108 of over 115 reviews
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Top Review Highlights by Sentiment
- "Poor leadership led to the slow, spiral of job cuts, people quitting and clients leaving." (in 6 reviews)
- "Meanwhile, managers were evaluated based on their own representations of performance with little to no feedback from their team or coworkers." (in 4 reviews)
- Current Employee★★★★★
A company that cares about their employees
Apr 27, 2022 - CSA - Customer Service AssociateRecommendCEO ApprovalBusiness OutlookPros
Amazing work life balance Healthy company culture Transparent
Cons
Low Salary and Low Resources
- Current Employee★★★★★
..
Dec 6, 2022 - Customer Success Associate in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Great work environment Flexible work hours
Cons
Not a lot of room to move up in the company
- Current Employee, less than 1 year★★★★★
Good company
Nov 27, 2022 - Expert Success Team in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Work from home, fun environment
Cons
Pay is bit low, but there are opportunities to move up
- Current Employee, more than 3 years★★★★★
ExpertVoice Current Emplyoee
Jun 14, 2022 - Customer Success Manager in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Love my team and the leadership. They don't micro-manage you but provide a lot of support in your role. The flexibility of working remotely is very important to me.
Cons
EV has not done raises this year. Feeling uncertain about the state of the world right now and how our business will perform through a recession.
- Former Employee, more than 3 years★★★★★
Great company, but slowly falling apart
May 24, 2022 - Project Manager in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
- The people are incredible. Super talented and amazing with clients. - Supportive team that truly cares about it's people - Flexibility and autonomy once you are through the first year
Cons
Career growth is super vague, making employees feel like they aren't really working towards set goals. The pay is super low compared to the industry standard, turnover continued to happen with low wages and increased workloads.
Continue reading - Current Employee, less than 1 year★★★★★
Great Community!
Apr 12, 2022 - Project Manager in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
-Remote -Excellent company culture -Supportive and involved management -Training sets you up for success!
Cons
Can't find any so far
- Current Employee, less than 1 year★★★★★
Pros
The team is truly dedicated to creating successful employees. I chose ExpertVoice because I felt like the main goal of our team was to help each of us become better - professionally and personally. So many employees have been around for years and years ... and I think it's due to the amazing culture. Pay is competitive, there is a healthy work/life balance, and the team genuinely wants everyone to succeed.
Cons
I can't think of any!
- Former Employee★★★★★
Very fun company with nice perks
Apr 25, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Fun company, great perks. Employees are all pretty happy and some very talented people work there.
Cons
Management could have a more clear direction on how the company can grow, and stay focused on that.
- Former Employee★★★★★
Pros
ExpertVoice walks the walk when it comes to finding the right work-life balance. Great benefits. Understanding and trusting management. Overall a great place to be.
Cons
Career progression is a little fuzzy. Pros outweigh cons.
- Current Employee, more than 3 years★★★★★
Great work environment
Jan 29, 2022 - Account Executive in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
Great Exec team & diversity in work/life balance.
Cons
Very little room for growth
ExpertVoice Reviews FAQs
ExpertVoice has an overall rating of 4.2 out of 5, based on over 115 reviews left anonymously by employees. 80% of employees would recommend working at ExpertVoice to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.
80% of ExpertVoice employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ExpertVoice 4.5 out of 5 for work life balance, 4.5 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ExpertVoice to be culture, coworkers, benefits and the cons to be management, senior leadership, career development.
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