Fitch Learning Reviews | Glassdoor

Fitch Learning Reviews

Updated May 24, 2017
30 reviews

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2.5
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Fitch Learning CEO Andreas Karaiskos
Andreas Karaiskos
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30 Employee Reviews

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  1. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CQF Learning Manager in New York, NY
    Former Employee - CQF Learning Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fitch Learning full-time (More than a year)

    Pros

    Good Benefits nice people

    Cons

    London Based communication between management


  2. Helpful (5)

    "Bad morale, ineffective management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in New York, NY
    Former Employee - Former Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Fitch Learning (More than a year)

    Pros

    The staff there are nice and friendly but very often hampered by the management processes which end up demoralizing them.

    Cons

    The management don't seem to care about their clients or the quality of the product. The focus on selling at any cost means that the product suffers.

    Advice to Management

    Try and make sure people are trained for their roles, try and reduce the staff turnover to bring more stability.

  3. Helpful (4)

    "Poor existing Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in New York, NY
    Former Employee - Program Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitch Learning full-time (More than a year)

    Pros

    Hardworking employees that want to succeed despite a bad work environment.

    Cons

    No direction or growth possible regardless of what they tell you.
    Cramped office space.
    Weak benefit package.
    High attrition due to demotivated employees.

    Advice to Management

    Hire divisional managers with experience leading a successful team. New CEO should make themselves aware of sr. managers who continue to blame good employees for their own mistakes while taking credit for employee successes.


  4. Helpful (4)

    "Still the old 7 City company. Continued bad reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in New York, NY
    Former Employee - Program Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fitch Learning full-time (More than a year)

    Pros

    Salary is average however bonuses or commissions are next to impossible. They offer some health benefits under the old 7-city company in the UK, but for single individual only.

    Cons

    Not a pleasant place to work. Sr managers in NY are out of touch with industry needs and continue to follow same unsuccessful process and blame hard-working employees for any drop in revenue. They claim to have a lot of support from Fitch after the recent buyout of the 7 City brand; however, this is clearly not the case. You would not recognize this organization as a Fitch company and most employees are surprised Fitch has not replaced any of the upper management in NY. I have seen many good sales and program professionals come and go, most leaving due to the terrible work atmosphere and no company culture outside of the UK office.

    Advice to Management

    To the new CEO...Hire right! Do a little research and bring on talent that can move your company in the right direction. You wasted too many years supporting inexperienced managing directors and have lost some quality people who now work against your efforts.


  5. Helpful (6)

    "Sales Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Fitch Learning full-time (More than 3 years)

    Pros

    Collegial atmosphere with smart, engaged and overall caring colleagues. Good compensation. Overall strong culture, at least as far as companies in the corporate training/for profit education space, and overall strong commitment to customers. Solid sense of growth, though slow growth.

    Cons

    Not always organized, and poor planning and communication sometimes, probably too often, leads to stress and missed opportunities. Sometimes friction between head and local offices.


  6. Helpful (3)

    "Not what it used to be"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fitch Learning full-time (More than 3 years)

    Pros

    When push comes to shove, teams come together to deliver training to a client

    Cons

    Falling into the lot of generic training firms rather than sticking to best of breed trainers & content: now materials are so broad as to appeal to non-financial community. Ever go on a training class and think "this instructor has no idea about our business" and tune out? Never used to be Fitch 7city way, but as hiring more generalist instructors forcing programs to go neutral

    Advice to Management

    recognize programs that run well and invest in those areas (material, people, technology)


  7. "Company with a lot of growth potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at FL has been very stimulating as I get to interact with some high-powered clients, banks, asset managers, etc, and am constantly learning new advanced finance tools. As an instructor I like the comp plan that the CEO introduced, where trainers get paid extra on a daily basis if they go over a certain number of days. The company seems to have a good handle on the fact that the Learning space is changing. I see a fair number of disgruntled posts but most of that is due to people who have not been able to keep up with the changes in the industry, and have made themselves redundant. It's all about constant learning, and if you do that the company will reward you based on my experience and other's. Leadership, in London and Dubai, is great with an open door policy. Can't speak to US or Singapore due to not having been there. The CQF has been a great program to work on. Overall a great compay to be at with opportunities coming up if you are flexible and can adapt.

    Cons

    Private company so unfortunately no employeee stock owneership plan.

  8. Helpful (1)

    "Great people, Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Current Employee - Anonymous Employee in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fitch Learning full-time (More than 3 years)

    Pros

    Smart, collegial teams working hard to deliver high quality training and service to clients. Great environment to work in, offices in key locations globally. Management seems to have their heart in the right place and is always open to ideas and suggestions. Challenging, interesting work. Great opportunity for growth.

    Cons

    Communication between regions is a challenge. Some regions have a negative outlook and low morale; change initiatives are required to boost morale.


  9. "Don't do it!"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Basic salary was ok. That's not really a pro though when you consider the waste on your life.

    Cons

    CEO has no people skills. Alluded to 'open door policy' where you need to book an appointment with his secretary. People in middle management roles who have no idea what they are doing, only in the role because there are so few choices on who they can put there (most people with any sense leave within 2-3 years). Inflexible working environment. Strange atmosphere of fear throughout the entire building. Total lack of direction and understanding about how learning is evolving. CEO is Andreas not Paul shaw. Not surprised he doesn't want to update glassfoor with the correct details.

    Advice to Management

    Innovate. Be creative. Encourage change. Relax. Promote a winning environment. Reward people for success (and I don't mean 50 bottles of beer and 3 packs of peanuts in a quiz hosted in your classrooms). Listen to those people that have left. Can they all be wrong?


  10. Helpful (4)

    "Terrible CEO - Very Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in London, England (UK)
    Former Employee - Client Services in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Fitch Learning full-time (More than a year)

    Pros

    Strong IB training offering. Credit, Risk and Corporate Finance division is strong

    Cons

    Very arrogant CEO with minimal people skills and no leadership ability. Poor management who are not focused on valuing staff hence the mass exodus of staff over the last 18 months

    Advice to Management

    Staff make the business i.e. the customer facing staff and those that support the front line. The employee experience is incredibly poor. Value your staff otherwise there will not be much of a business left to manage!!


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