GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews
5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve only been here a few months, but I’ve already noticed a big difference compared to many other companies. The people are friendly, collaborative, and focused on getting things done efficiently. Many colleagues go the extra mile to help new hires settle in, which makes the transition much smoother. The overall environment is energetic and fast-paced, with more direct interaction with teams and clients around the world.

Cons

As a global company, you do need to be flexible when working with international teams and clients. That said, you can usually manage this with a flexible schedule. You also need to learn and adapt quickly, as projects and directions can evolve as the company grows. It’s a dynamic environment that requires quick adaptability.

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GenScript Response
4mo
Thank you for taking the time to share your experience. We’re glad to hear that you’ve felt welcomed and supported during your first few months, and that the collaborative, fast-paced environment has made a positive impression. We appreciate your perspective on working across global teams as well — flexibility and adaptability are important in a growing organization, and we’re committed to helping our teams succeed in that dynamic environment. Thanks for being part of GenScript.
5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture & Environment: The working environment is incredibly young, vibrant, and energetic. It makes coming to work enjoyable. Employee Engagement: HR does a fantastic job of keeping morale high, especially with the quarterly birthday celebrations and regular team-bonding activities. Strong Teamwork: While the workload can get quite heavy at times, you are never left to struggle alone. The team is highly collaborative, and everyone steps up to support each other when things get busy.

Cons

High Workload: The pace can be fast and demanding, leading to occasional periods of high stress and overtime to meet deadlines. Language Barrier: Internal communication can sometimes be a challenge. A significant number of colleagues primarily speak Mandarin, which can occasionally creare miscommunication in project collaboration if you aren't fluent.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

HR tried to do get together events and gives free food and drinks

Cons

Overworked compare to the compensation that they are giving. Blame culture Very strict attendance that doesn't makes sense- like a factory worker Don’t understand how a company like this still functioning

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GenScript Response
2d
We recognize that our operational environment may not be the right fit for everyone. As a production-focused organization supporting customers globally, maintaining high standards of quality, reliability, and accountability is an essential part of how we operate and deliver for our customers day-to-day. At the same time, we believe that strong performance expectations should be supported by a professional, respectful, and collaborative work environment. We continuously review our practices, processes, and employee feedback to ensure we are balancing operational discipline with employee development and engagement. We appreciate your acknowledgement of the efforts our teams make to foster connection and community within the workplace. We also take feedback regarding workload, communication, and culture seriously, as these are areas where every growing organization must continue to improve
Viewing 1 - 3 of 269 Reviews

Glassdoor has 304 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.