DrFirst reviews

4.2

79% would recommend to a friend

(286 total reviews)
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G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

78% positive business outlook

DrFirst has an employee rating of 4.2 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

DrFirst is truly a great place to work. The culture is collaborative and kind with everyone united by a shared mission of improving patient and provider outcomes. Despite being fully remote, the company has built a foundation of human connection and innovation. I’ve had virtually no negative experiences with colleagues since joining and I feel fortunate to be part of such a supportive and mission-driven team.

Cons

If I would report one possible con of working at DrFirst it's that remote work isn't for everyone. You really need to be driven and a self-starter to get the most out of working here.

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DrFirst Response
7mo
Thank you for sharing your experience at DrFirst. It's great to hear that you've connected with our collaborative culture and mission to improve healthcare outcomes. Building strong connections in a fully remote environment is definitely a challenge, and we're glad it's working well for you. You make a valid point about remote work requiring self-motivation and drive. It's true that this setup isn't for everyone, and we try to be transparent about these expectations during the hiring process. We continue to refine our remote work practices and provide resources to support different working styles, though the self-starter quality remains important for success here. Thanks again for your feedback and for contributing to our team!
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote Work - Cool tech stack - Some great individual contributors

Cons

Personally, I definitely had a '1 star' worthy experience at DrFirst due to the toxicity of the leadership I interacted with. However, I was hesitant to actually rate DrFirst as a '1 star' here since my experience was limited to the cyber security team, and I don't think it's fair to suggest that all of the various teams within DrFirst are the same way. In my situation, I first encountered some of this toxicity on my 4th day at the company - where I was pulled into a 1 on 1 with senior security leadership, who proceeded to go on somewhat of a tangent about previous security personnel at DrFirst who they had terminated, and explicitly told me they had a '3 strike policy' and suggested they had no problem letting me go in the event I reached this ambiguous '3 strike' threshold (which was never defined). It's worth mentioning that I'm very aware that if someone doesn't do their job > they will eventually get terminated, that's a pretty widely accepted notion. But hearing these comments just 4 days after starting was pretty shocking. I was hoping this was somewhat of a one-off too, but this kind of language and management style that I perceived as heavily focused on termination risk and negative consequences rather than coaching and development persisted in just about every 1 on 1 over the course of the next month, which led me to realize I should probably get out sooner rather than later. In addition to some of this behavior directed towards me, senior security leadership would also regularly make questionable/not-so-positive comments in passing about broader company leadership (e.g., technology leadership) - in our 1 on 1s. I wasn't sure how to respond to some of these comments, but they were also somewhat of a theme in a lot of our 1 on 1 interactions. Another kind of crazy thing I experienced while at DrFirst was security leadership's use of Claude. I'm very pro-AI in the workplace setting (especially in the security engineering setting), but the way in which security leadership would try and leverage Claude and interpret Claude output was pretty shocking. In one instance, a security concern was escalated (by senior security leadership) based largely on Claude output. After additional investigation by individual contributors on the team, the issue was determined not to be a real security incident and appeared to stem from a misunderstanding of the model's output. That experience raised concerns for me about how AI-generated information was being evaluated before operational decisions were made and was just generally pretty wild to witness first-hand because of how trivial the hallucination was to decipher once individual contributors on the team actually saw what was going on. So, take the 'AI-first' attitude that is advertised with a grain of salt, as some of what is actually going on behind the scenes is kind of wonky. I want to emphasize one more time that I don't think my experience at DrFirst represents the company at large, and that I think there are tons of great individual contributors at DrFirst. My immediate counterparts on the security team were genuinely awesome to work with (veryyy smart and kind people), and my encounters with HR, IT, and other teams at the company were also really positive. Unfortunately, the immediate security leadership (composed of 1 VP at the time of posting) made my time here pretty unbearable, which resulted in me accepting an offer at another firm just 6 weeks after my first day.

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home culture creates nice work from home balance. Great atmosphere and you do not feel micromanaged and pressured. Great team to support you when you have questions.

Cons

Started when understaffed, so training was cut short and had to really learn on the fly. Changes can happen with short notice, but that is expected in this business.

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