Headway Workforce Solutions 72 Reviews | Glassdoor

Headway Workforce Solutions Reviews

Updated February 22, 2017
72 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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J.P. Sakey
23 Ratings

72 Employee Reviews

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Pros
  • A introduction to entry level recruiting field (in 6 reviews)

  • Good training, flexible hours, easy work (in 6 reviews)

Cons
  • If I were at the entry level of my career and was like 21 years old, this job would be a good start (in 5 reviews)

  • Mostly part-time work available (in 4 reviews)

More Pros and Cons

  1. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Headway Workforce Solutions full-time

    Pros

    Great company to work for

    Cons

    I can not think of any reason


  2. "Mall Kiosk Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Headway Workforce Solutions full-time

    Pros

    Very professional, and quite responsive

    Cons

    Mall retail business is dying


  3. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Headway Workforce Solutions full-time

    Pros

    Innovative and supporting resourceful team!

    Cons

    no cons! loved working there!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It's a job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Headway Workforce Solutions full-time

    Pros

    I don't really have much to say since I don't ever interact with Headway staff

    Cons

    No benefits and I cannot use the company Headway hired me for to reference me for future employment.


  6. Helpful (2)

    "Field Interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Interviewer in San Jose, CA
    Former Employee - Field Interviewer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Headway Workforce Solutions part-time (Less than a year)

    Pros

    Flexiblility in making your own hours as long as you are making your numbers and getting your interviews within a certain amount of time per interview completed.

    Cons

    They paid for flight to do a 7 day training in Raleigh North Carolina and put us all up in a hotel ridden with roaches, mold and mildew where we did our training as well. They fed us well, but the training was terribly boring. After 7 days of training given a tablet and an assignment to only have cases moved around if not completed on first try. this company contracts with major companies for field interviewing and those same companies should just stick to their own hiring/payroll because associating with Headway, (who because of bad reputation changed its name a couple of years ago) will only diminish their credibility as quality research organizations.


  7. "Systems Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator/Web Support in Raleigh, NC
    Former Employee - Systems Administrator/Web Support in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Headway Workforce Solutions (More than 5 years)

    Pros

    Great people, team building exercises were very fun.

    Cons

    This has since changed, but the ability to work from home was strongly discouraged.

    Advice to Management

    Make sure to continue to let your employees know how much you appreciate them.


  8. Helpful (2)

    "Business Liaison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Positive Outlook

    I worked at Headway Workforce Solutions full-time (More than a year)

    Pros

    Team Leads are fantastic! They genuinely care about the employee and work hard to make their work lives as comfortable as possible.

    Cons

    There are no viable benefits. RTI does not seem to see the center as worthy of respect or permanent opportunities.


  9. "Outdated Practices and Employee Devaluation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Headway Workforce Solutions full-time

    Pros

    Good location, friendly coworkers and working environment, decent training, flexible work hours and dress code (though sometimes this is too liberal)

    Cons

    Management treats employees as expendable vs as investments (i.e. it is abundantly clear that your price tag is more important than your experience, skills, attitude, or potential); Many business decisions baffling; Subpar benefits

    Advice to Management

    Invest in your employees instead of trying to squeeze out the most for your buck. You are only helping other recruiting firms by training their next employees.


  10. Helpful (2)

    "Dale Smith"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Headway Workforce Solutions full-time (Less than a year)

    Pros

    safe work environment, good overtime, friendly workplace

    Cons

    don't have nothing bad to say


  11. Helpful (1)

    "Field Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Positive environment. Friendly workforce. Ample work for those interested. Equal opportunity employers. Nationwide. Flexible work schedule. Travel

    Cons

    Benefits are very expensive and basic coverage. Onboarding process difficult for my entry level employees. Payroll is slow to correct errors or respond timely to employees.

    Advice to Management

    Benchmark the benefits package for management.



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