Headway Workforce Solutions Reviews | Glassdoor

Headway Workforce Solutions Reviews

Updated July 19, 2017
78 reviews

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3.2
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J.P. Sakey
27 Ratings

78 Employee Reviews

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Pros
Cons
  • Poor management, salary is not competitive, no room for advancement, work process are inconsistent (in 4 reviews)

  • Onboarding process difficult for my entry level employees (in 6 reviews)

More Pros and Cons

  1. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Raleigh, NC
    Current Employee - Recruiter in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Headway Workforce Solutions full-time (Less than a year)

    Pros

    Company Culture! The people in the office and the frequent events

    Cons

    Some of the jobs are hard to recruit for

    Advice to Management

    More organized


  2. "Good starting point, nothing more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Headway Workforce Solutions full-time

    Pros

    free food, room for growth, friendly co-workers

    Cons

    upper level-management lacks true leadership abilities

  3. Helpful (1)

    "A Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Headway Workforce Solutions full-time (More than a year)

    Pros

    Hands-down, the best thing about Headway is the people. They are some of the friendliest, most charming, most helpful people I've ever met. Seriously. There are so many big personalities, and the workforce features people from every background under the sun. The culture at Headway is very genial, and the office is located in the middle of downtown, which means you get free downtown parking whenever you want. They also have frequent company events. Be warned, you will definitely gain a few pounds if you work here.

    Cons

    The biggest, most prevalent complaint at Headway is the pay. Almost nobody at Headway is paid the competitive market price for their position, and it's why they have such a large turnover rate. If you're looking for a solid first job or a part-time gig, it's a great choice. However, if you're looking for a flexible, forward-thinking company with room to grow, you will be disappointed. The CEO can't be bothered to even make an appearance in the office unless it's for the yearly Christmas party. Management is very traditional and their benefits/PTO package is less-than-generous. They also choose to fire people who aren't performing instead of investing in retraining them, which takes a toll on finances and employee morale.

    Advice to Management

    Invest in retraining underperforming employees, adopt a more modern benefits suite, and listen to recruiters/middle managers when they have ideas.


  4. "Good Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Raleigh, NC
    Former Employee - Recruiter in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Headway Workforce Solutions full-time (More than a year)

    Pros

    Good place to gain entry-level recruiting experience.
    Management and co-workers are nice.

    Cons

    Not much room for advancement.
    Low pay for the work.
    High turn-over, not much job security.


  5. "Data Collector"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Headway Workforce Solutions part-time

    Pros

    Friendly working environment.
    Good benefits.
    Encounter any kinds of people.
    Highly recommended this position to students and who wants to make money at weekends.

    Cons

    Required communication skills.
    The design of questionnaires is not good.
    If you want to find a real job, this is not an good start.

    Advice to Management

    Generally speaking, the working environment for this position is good.


  6. "Get Out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Headway Workforce Solutions full-time

    Pros

    It's a job that offers a paycheck.

    Cons

    You are underpaid as an employee. If you compare the pay to other companies you will be in for a huge surprise. Pretty much everyone come in as temp making $13.00/hr. The work environment is very unprofessional and you will be working with a bunch of dummies. You will get blame for errors that you did not make and when proof is shown don't expect an apology. My advice if you are looking for an entry level position get all the experience you can then get out. If you are an experience professional go elsewhere you can make so much more. They are no benefits offered except for pto as a temp. Even as a permanent employee the benefits are unaffordable . The turnover rate is high due to people leaving and being let go. They let alto of people go only to rehire a month later.

    Advice to Management

    Please invest in your employees and make your interview process more stricter to get the right people in position.


  7. "Business Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Headway Workforce Solutions full-time (Less than a year)

    Pros

    Staff and Supervisors were great people

    Cons

    It is a research call center with productivity metrics.

    Advice to Management

    Management was fine and try to help you succeed it was just not a good fit for me.

  8. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Headway Workforce Solutions full-time

    Pros

    Great company to work for

    Cons

    I can not think of any reason


  9. "Field Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Headway Workforce Solutions part-time (More than 5 years)

    Pros

    use to offer flexibility in schedule , not anymore,

    Cons

    people at the doors insult you, supervisors treat you like dirt

    Advice to Management

    remove Field supervisors, don't need them,


  10. "Mall Kiosk Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Headway Workforce Solutions full-time

    Pros

    Very professional, and quite responsive

    Cons

    Mall retail business is dying


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