Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (13) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 101 reviews)); "Work from home is good with laptop" ((in 62 reviews)); "Socially conscience & good pay" ((in 61 reviews)); "Great agents and people." ((in 53 reviews)); "Good work life balance" ((in 37 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Your success is highly dependent on your immediate team and direct manager." ((in 43 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 25 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

56% would recommend to a friend

(1,093 total reviews)

Pat Wang

69% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 24, 2026

AI seems to be coming for this job unfortunately.

Nurse

Recommend

CEO approval

Business Outlook

Pros

Ehhh… none. I mean, really? None.

Cons

WorkIQ usage is very telling.

4.0

Jun 23, 2026

Great pay and values but high expectations

Care manager

Recommend

CEO approval

Business Outlook

Pros

good pay, great environment, good values

Cons

high expectations, sitting at the computer all day

2.0

Jun 16, 2026

Professional and kind staff, but some face disrespect

Secretary

Recommend

CEO approval

Business Outlook

Pros

Most of the people were professional and kind.

Cons

Non medical staff sometimes treated as second class

Viewing 1 - 3 of 1,093 Reviews

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