Hitrust reviews

3.3

54% would recommend to a friend

(22 total reviews)

54% positive business outlook

Hitrust has an employee rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hitrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

22 reviews
1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I do not have ANY positive experiences to communicate.

Cons

I communicated examples of unfairness and favoritism from work-related emails and such to resources my employer informed and trained me to communicate to… because it was causing direct problems regarding my compensation and growth. I was specifically told that nobody would know of my communication. Nothing was done. I received a poor rating on my next annual review because of 'outside' involvement. I communicated via appropriate channels that this appears to be retaliation for something I was told nobody would know about. About a week later my employment was terminated.

5.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is great, including management. They are very helpful and give you the tools and support needed to be successful. Customers are very responsive and have a generally good impression of HITRUST and are open to outreach. HITRUST is a small company, but it feels like a big company due to the name recognition in the Healthcare industry, and is becoming more recognized in other industries, as HITRUST has become industry-agnostic. Expectations are very transparent, which makes for a great work environment. Quotas/numbers to hit are realistic and achievable, with most customers actively pursuing HITRUST certifications on their own volition and rarely abandoning their efforts. Overall, it is a great place to work!

Cons

Between multiple customer calls a day, regular daily activities in Salesforce, and a flood of emails from customers in need of support tickets, and questions about the platform, the workload can be a lot (although it is manageable). There are not many avenues to advance higher in the company (promotion-wise), since it is a smaller company and each team is not huge from a head-count perspective.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 23 Hitrust reviews submitted anonymously by Hitrust employees. Read employee reviews and ratings on Glassdoor to decide if Hitrust is right for you.