Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at HomeServe. This rating has been stable over the past 12 months.

How satisfied are employees working at HomeServe?

69% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (15) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 116 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 83 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 53 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 33 reviews)); "Colleagues and Customers are great." ((in 23 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

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HomeServe

HomeServe reviews

3.7

69% would recommend to a friend

(1,140 total reviews)

Nick Kasmir

100% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

3.5

Career opportunities

HomeServe has an employee rating of 3.7 out of 5 stars, based on 1,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 2, 2026

Intern

Financial analyst intern

Recommend

CEO approval

Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0

Jun 1, 2026

Quick hiring process overshadowed by misleading job details

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

4.0

Jun 1, 2026

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and great people to work with

Cons

Nothing bad to say about the company at the moment

Viewing 1 - 3 of 1,140 Reviews

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