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Hotelplanner.com Reviews

Updated May 26, 2023

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Found 117 of over 143 reviews
4.2
88% Recommend to a Friend
100% Approve of CEO

Found 113 of over 143 reviews

4.2
88%
Recommend to a Friend
100%
Approve of CEO
Hotelplanner.com CEO      Tim Hentschel  (no image)
Tim Hentschel
79 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hotelplanner.com and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great company and flexible schedule

    May 25, 2023 - Reservations Agent in Bixby, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible schedule, great money, good bonuses, training staff is available all the time.

    Cons

    Hard to transfer to hotel directly,

    Continue reading
    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Like it

    Apr 14, 2023 - Reservations Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I like the flexibility and the fact the amount of money you make is in your hands. Training initially is bare minimal, however, the continued training is amazing and available multiple times a week, live. I feel more connected to this workplace as far as a teamwork setting due to the weekly newsletters than I did in actual hotels. It's also 24/7 so that never hurts.

    Cons

    The only con is the actual system. There's errors nonstop. There's incorrect hotel information very frequently. I've learned to just google the hotel information for valid information. The technology part needs a major upgrade. I wish we could transfer to group sales or customer service but we cannot transfer and have to give a 1800#. The room types will never match up. You have to do a lot of research quickly on the side to code these room types from the hotel's website. Ex: hotel will have veranda suite, junior suite, king balcony. Our system will have king bed, king bed, king bed balcony. When you do have a higher paying guest, it's a bit of an inconvenience. Only other con is that a guest cannot call you or email you back. You'll spend time getting a guest the room option at a hotel they'd like and can see the commission you'll make, but they'll need to grab husband's or bosses card or something/confirm with principal for a sporting group rate and call you right back and want you and only you because you've done all this rapport with them but you sadly just have to have them call back to any random worker and that worker will receive your hard earned commission. That part blows.

    Continue reading
    1 person found this review helpful
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  4. 5.0
    Current Employee

    Best Company

    May 11, 2023 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company, staff, fun, entertaining, everything

    Cons

    No downsides, amazing company, a fun career

    Be the first to find this review helpful
  5. 5.0
    Current Employee

    reservationist

    Apr 25, 2023 - Reservationist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    time friendly, easy work environment

    Cons

    easy work environment , if not a self starter wont succeed

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Good

    Mar 23, 2023 - Reservation Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home is nice

    Cons

    Pay is inconsistent and sometimes difficult to make any sales

    Be the first to find this review helpful
  7. 3.0
    Current Employee, less than 1 year

    Commission Only

    Oct 11, 2022 - Agent in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You are paid when hotel rooms are sold on the incoming calls.

    Cons

    Some of the customers are terribly rude.

    2 people found this review helpful
  8. 2.0
    Former Employee, less than 1 year

    low paid

    Sep 18, 2022 - Reservation Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexibility because you can work whenever you want

    Cons

    low paid. you can be hours and you only get paid $5 per hour or nothing

    Continue reading
    3 people found this review helpful
  9. 2.0
    Former Employee, less than 1 year

    Meh

    Jul 21, 2022 - Reservations Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I did enjoy working from home

    Cons

    Bad leads, poor clientele, no clarity for job description

    Continue reading
    2 people found this review helpful
  10. 5.0
    Current Employee, less than 1 year

    A Career Path You Can Call Home

    Mar 23, 2022 - Enterprise Account Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's hard this day in age to find a company that not only says they care about their employees but shows it. Working in a harmonious and family oriented atmosphere has made my decision to switch career paths an easy one. Pay and bonus structure is indicative of how much they value their staff.

    Cons

    Finding a con will be difficult to do.

    Continue reading
    Be the first to find this review helpful
  11. 3.0
    Former Employee, more than 1 year

    Meh....

    Jun 7, 2022 - Reservations Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Make your own schedule. work when you want.

    Cons

    Pay is not consistent, you only get paid after guest checks out of hotel. You can work an hour and make a hundred dollars or nothing.

    Continue reading
    4 people found this review helpful
Viewing 1 - 10 of 113 Reviews
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Hotelplanner.com Reviews FAQs

Hotelplanner.com has an overall rating of 4.2 out of 5, based on over 143 reviews left anonymously by employees. 88% of employees would recommend working at Hotelplanner.com to a friend and 86% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Hotelplanner.com employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Hotelplanner.com. This rating has decreased by -7% over the last 12 months.

88% of Hotelplanner.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hotelplanner.com 4.6 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hotelplanner.com to be management, benefits, career development and the cons to be work life balance, workplace, compensation.

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Glassdoor has 143 Hotelplanner.com reviews submitted anonymously by Hotelplanner.com employees. Read employee reviews and ratings on Glassdoor to decide if Hotelplanner.com is right for you.