ICMA Reviews | Glassdoor

ICMA Reviews

Updated May 6, 2017
20 reviews

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2.8
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Robert J. O'Neill
12 Ratings

20 Employee Reviews

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  1. "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High talent, great work environment, flexibility to manage your own projects. Lot of great ideas that are acted upon. Has become very stable.

    Cons

    Location and commute. Wide range of members so it is not easy to satisfy everyone.

    Advice to Management

    With the upcoming change in top leadership, do not change course and continue to build on the momentum.


  2. "Lack of Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ICMA offers a good benefits package. Most notably, the organization offers flexible work schedules (and sometimes the ability to work from home).

    Cons

    ICMA suffers from lack of leadership. The CEO and the staff leadership protect their own turf, but they do not care about the rest of the staff. There have been several staff reductions if the past three years and so there is a complete lack of staff morale.

    Advice to Management

    Hopefully, the next CEO will make management improvements.


  3. "2x at ICMA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICMA full-time (More than a year)

    Pros

    I came back to ICMA after working elsewhere for several years because of the mission and my co-workers. I also appreciate the flexibility and work life balance

    Cons

    Lots of important priorities but impossible to "get it all done."

    Advice to Management

    Help staff better prioritize and limit activities.


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  5. Helpful (1)

    "Lacks long term growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICMA full-time (More than a year)

    Pros

    ICMA has a group of dedicated employees who are passionate about their respective roles, and this is a big plus. The benefits are fairly standard, but the retirement benefit is nice.

    Cons

    At a core there is a general toxicity in the air that always has you wondering whether your job is safe. Over the last several months layoffs have been the norm, with very little long term planning being implemented.

    Advice to Management

    You've been at the helm too long, it's time to admit you don't have the experience to grow the association.


  6. "An Excellent Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operations Manager in Washington, DC
    Former Employee - Field Operations Manager in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ICMA full-time (More than a year)

    Pros

    Good pay and benefits; even balance between work and life, with a lot of programs and activities for employees; management is great, as are the coworkers.

    Cons

    Too much focus on business in Afghanistan. They really need to expand their geographical scope.


  7. "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Washington, DC
    Current Employee - Senior Project Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ICMA full-time (More than 8 years)

    Pros

    A very flexible and friendly environment. Creative thinking, hard work, and commitment to the mission are expected and rewarded. I joined as a mid-level manager and have been given so many opportunities to learn and contribute in whichever part of the organization I want to. The CEO is very progressive in his thinking. The COO and the Leadership team are compassionate but demanding and are very transparent. Anyone who understands the world of government contracting should know that people are hired and let go based on government awards and availability of funding. To expect any organization to carry staff that do not have funding just shows a lack of engagement or understanding of the organization. ICMA demands a lot of its staff and so this place is not for everyone.

    Cons

    The Washington location, though close to a metro station, is also very difficult for folks who drive in to work. Traffic is terrible in the DC area.

    Advice to Management

    Keep up the transparency and communication. Focus on culture of innovation and make sure that the organization continues to be financially stable and viable so it can carry on its mission for the next 100+ years.


  8. Helpful (1)

    "Treat this organization as a stepping stone in your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Washington, DC
    Former Employee - Anonymous in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICMA full-time

    Pros

    There are several very kind individuals who work for this organization which is a plus. It is all close to Union Station, which makes access to mass transit a very easy task.

    Cons

    This organization is by far a strange and toxic environment. The current who's who of senior leadership is a sad reality of what happens when you let non-leaders hire and run an organization. The mid to senior team is rampant with individuals whom have never worked for other organizations and base their entire decision making on what they read in other association magazines or through peer networking platforms. The current COO, was the former CFO who was instrumental in creating a financing bubble (through risky Afghanistan contracts). As result when one contract fell through the money ran dry and it turned into open chopping season and layoffs for mid to low level staff, yet the key players continue to hold their current positions.

    The current Executive Director is always on travel with no significant presence in the office. Instead his very hefty salary, expense account and executive bonus structure provides him and his wife international trips on the associations dime. Instead of cutting back on travel or working to improve employee moral he is just a silent partner who has failed to nurture and see the organization grow. The most interaction that staff has with "Bob" used to be through his internal blog (an odd way to manage through blogging). Employee moral as a whole seems to have truly tapered downward over the last several years, yet when you talk to the senior team the mentality is that they just hire bad employees. When your retention rate is 36%+ it is time to face the fact that it is not bad employees that you are hiring, but your are definitely maintaining bad managers.

    Best advice to prospective employees is to "stay away."

    Advice to Management

    It is easy for the ICMA Leadership Team to say that they are working on staff retention, but when these folks are the issue it really is time for the Board to do some house keeping. This includes removal of the Executive Director, COO, CFO, Director of Membership and Director of International Programs. These folks continue to take up space within the organization, and for individuals earning well over $120,000+ their performance or lack thereof should be on the Board's radar. It also does not help that the current COO was instrumental in shaping the creative financing solution that caused the layoffs of several individuals, yet she continues to cover her mistakes as COO.


  9. Helpful (3)

    "Poor Learning Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ICMA full-time

    Pros

    Close to mass transit. Flexible work hours, including "Summer hours" (read 5 hours off every week on Friday afternoons if you finish all you need to do that week before then). Mission driven organization. Some very nice people that work here, and some care a lot about you as a person.

    Cons

    Petty office politics suffocates creativity and collaboration. Organization is 20 years behind investing in their employees, systems, business processes, and even office furnishings. Terrible compensation and practically no benefits. Middle management is untrained, inexperienced. Senior management is unwilling to make changes to invest in the company's future. Company culture discourages innovation, risk taking, and new ideas. Expect to do everything yourself here if you work in program management-if you don't then you take the blame for tasks that should be completed by the support business units. Fridays are a joke, as most people work from home (meaning they are not working).

    Advice to Management

    If you make the necessary investments in supporting revenue generating activities, you will be able to avoid the layoffs and financial difficulties that you are currently going through.


  10. Helpful (5)

    "I Can't Manage Anything (ICMA)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at ICMA full-time (More than 3 years)

    Pros

    Good location, very close to Metro.

    Cons

    This is one of the weirdest organization I have ever had the opportunity to work in. Senior Management is a group of people who are not competent, but have been promoted and have been there forever. Most good people either leave or are forced out. The person in HR is not qualify to be in that position. The International side has a number of people who have only worked in that organization and have never worked anywhere else. It is a very toxic environment. If you are looking for a place to just collect a pay check and go with the flow, ICMA is the place to be.

    Advice to Management

    The Board at I Can't Manage Anything (ICMA) needs to stop ignoring the problems and there needs to be a completely clean up of Senior Management starting with the HR person and get professionals in these positions if this company is to ever become transparent.


  11. Helpful (1)

    "Look elsewhere..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Doesn't Recommend

    Pros

    Excellent mission, and some fairly good technical expertise.

    Cons

    The International Team - This was probably the worst organization I have ever worked for. Most senior managers have never worked for another company before creating an insular environment resistant of change, some lack any qualification other than experience there. They tend to be micro managers, and get defensive when new ideas are proposed, in fact I saw good employees "forced out" for this. Systems are non existent and managers task employees on top of their daily work with "hot teams" to fix them...something that should be left to consultants.

    Advice to Management

    Get qualified management, go outside and recruit and pay talented people for leadership roles....


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