ICMA Reviews | Glassdoor

ICMA Reviews

Updated October 9, 2017
23 reviews

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3.1
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Robert J. O'Neill
12 Ratings

23 Employee Reviews

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  1. "experience working at ICMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    really nice international NGO, with nice people and working atmosphere

    Cons

    really happy experience, no cons found


  2. "Finance Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICMA full-time

    Pros

    Leadership was straightforward with staff. Expectations were transparent, and guidance was provided.

    Cons

    Small staff, sometimes led to hectic times.

  3. "Good atmosphere but low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICMA full-time

    Pros

    Great work-life balance, generous colleagues, casual atmosphere

    Cons

    Not many options for career growth


  4. "Growth opportunities for top talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICMA full-time (More than 5 years)

    Pros

    Flexible work schedule (time off when you need it, work from home), professional development/training, supportive HR, professional development allowance, growth opportunities, great coworkers, mission-driven. Part of something larger than yourself.

    Cons

    Staff are spread too thin because the organization takes on too many things. Some staff are opposed to change. Staff wear many hats, which can be frustrating depending on your past experiences.

    Advice to Management

    Prioritize the most important stuff, let the rest go.


  5. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High talent, great work environment, flexibility to manage your own projects. Lot of great ideas that are acted upon. Has become very stable.

    Cons

    Location and commute. Wide range of members so it is not easy to satisfy everyone.

    Advice to Management

    With the upcoming change in top leadership, do not change course and continue to build on the momentum.


  6. "Overall not the worst...."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ICMA full-time

    Pros

    Great learning and flexible environment.

    Cons

    Very small team, limited advancement opportunity for junior staff. Overworked and underpaid.

    Advice to Management

    n/a


  7. "Lack of Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    ICMA offers a good benefits package. Most notably, the organization offers flexible work schedules (and sometimes the ability to work from home).

    Cons

    ICMA suffers from lack of leadership. The CEO and the staff leadership protect their own turf, but they do not care about the rest of the staff. There have been several staff reductions if the past three years and so there is a complete lack of staff morale.

    Advice to Management

    Hopefully, the next CEO will make management improvements.

  8. "2x at ICMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICMA full-time (More than a year)

    Pros

    I came back to ICMA after working elsewhere for several years because of the mission and my co-workers. I also appreciate the flexibility and work life balance

    Cons

    Lots of important priorities but impossible to "get it all done."

    Advice to Management

    Help staff better prioritize and limit activities.


  9. "Working at ICMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Staff are great. Lots of passionate staff.

    Cons

    Imbalance of workload and quite a few senior level "free riders".

    Advice to Management

    The issues with inefficiency is related to senior level free riders. The organization needs to take a hard look at that.


  10. "Inspirational, challenging, exciting place to work with good benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ICMA full-time (More than 10 years)

    Pros

    ICMA is a mission-driven organization with caring, passionate staff and leadership. It offers flexible schedules; some teleworking options under the right circumstances; and good retirement, vacation, and sick leave benefits (on par with European organizations, as another reviewer said). It also demands a lot of its staff, so many are very busy and have a lot of opportunities to learn new things and take stretch assignments. Salaries are on par with other nonprofits. Promotion opportunities come if you stick around, but may not happen as quickly as other places since the staff is relatively small and higher positions don't open up as much. I find it a challenging, exciting, and inspirational place to work and make a difference.

    Cons

    Because ICMA, like many nonprofits and even private sector companies, is trying to do more with less, demands are heavy. This can be good as I described above, but can also lead to work-life imbalance if the employee is not willing to push back or let things slip. Attrition among newer staff seems high, possibly due to a combination of low nonprofit salaries and high workload. Staff engagement seems high but inconsistent across the organization, and I think workload may be inconsistent as well.

    Advice to Management

    Continue the focus on members and mission, consider higher salaries for entry-level positions, and be willing to cut lower-priority programs and services so that workload better matches the human resources available. Continue working to improve processes and technology as you have been, and consider heavier investment in web development and administrative support staff.


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