Excellent customer service training, l lot of upward mobility and oppostunites to advance your career in hotel management. Lots of employees promoted in a short span of time .
management micromanages and is very tough on employees. Long hours of hard work. Must run and be in good shape. Always being watched by management and not given full empowerment.
Advice to Management
Let employees actually apply the gold standards that are taught during training. Give empolyees more empowement to create a unique experience for guests. stop micromanaging.
The process took 2+ weeks. I interviewed at Ritz-Carlton.
Nice and friendly environment. Initial phone interview and met up with few executives who is looking for the prospect. It was very proffesional and organized well. Very much enjoyed whole process.
Reasons for Declining
Salary and job scope was not meet the expectations.