I worked at Ritz-Carlton full-time (Less than a year)
Made decent tips + hourly pay
Low paying even with tips, supervisors will work you 16+ hours a day during holiday weekends and then schedule you off the rest of the week so they do not have to pay you over time. They will fire you for minor incidents.
Advice to Management
Come out of your offices more than once a month if you really want to know what is going on in your departments. Otherwise, stay silent and let your people do the job they know how to do.
I applied online. I interviewed at Ritz-Carlton (Tucson, AZ).
Filled out online application and questionnaire. Received a call to come in for an interview a few weeks later. In-person interview that lasted a half hour. Overall simple and quick.