Integral Ad Science Reviews

Updated Jul 27, 2020

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3.5
62%
Recommend to a Friend
78%
Approve of CEO
Integral Ad Science CEO Lisa Utzschneider
Lisa Utzschneider
38 Ratings
Pros
  • "I have great work life balance, and able to communicate openly with my Manager about what's going on in my personal life(in 15 reviews)

  • "Amazing opportunity to work with best practices shared from Vista (PE firm who acquired IAS in 2018) and gain learnings from other portfolio companies(in 14 reviews)

Cons
  • "IAS has aquired some companies in the last few years(in 13 reviews)

  • "the classic growing pains and tackling the implementation of new technology is a challenging process(in 9 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (3)

    "Great place to make an impact"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integral Ad Science full-time for less than a year

    Pros

    + Week 1 I felt like I was already able to make immediate impact + Access to leadership + Open dialog is encouraged + I feel respected and appreciated + Do not feel micro-managed; treated as a SME + Tools and role related resources are generous

    Cons

    - Benefits are good, but could always be better - You can feel some resistance to change from legacy employees

  2. COVID-19
    Helpful (3)

    "Great Place to Work Led by Excellent CEO"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - L&D Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integral Ad Science full-time for less than a year

    Pros

    Very supportive and transparent culture, and the CEO has consistently made great choices throughout the pandemic thus far (Note: I started in Jan 2020), and the business seems to be performing well (pandemic effects notwithstanding)

    Cons

    None that I can think of (budgets are a little tighter because of the pandemic, but that's almost certainly the case for all companies right now).

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  3. COVID-19
    Helpful (2)

    "I came in at the start of COVID"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integral Ad Science full-time for less than a year

    Pros

    So far, my role has changed from what I was hired for, BUT honestly, that made me happy. My Manager has been pushing me, and challenging me to work on higher level work, and that's exactly what I've been needing. I also feel like she's been giving just the right amount of support. Everyone on my team is sooo smart, and so driven, but still are very different from each other. My team is actually diverse, and I love it. Even though I haven't been able to meet everyone in the Chicago office, everyone from SLT down, has made me feel so welcomed, and are actually quite funny. Unlimited PTO really helps with taking time off, especially with everything that's been going on. I have great work life balance, and able to communicate openly with my Manager about what's going on in my personal life. No judgement, only support. There has been some hiring of new leadership, and honestly, it's helping the company move in the right direction. I've met multiple SLT and C-Suite members, and they're down to earth, extremely knowledge about the space, and crazy innovative. Also, this is the first company I've worked for where SLT, Leaders, and ICs are actively vocal about Inclusion and Diversity, and actively doing something about it.

    Cons

    I would love to see more extensive "Wellness" benefits like a company funded HRA, or Life Style Spending Account. The benefits are not expensive compared to my last company, which was a fraction of the size of IAS, but I would love to see them cheaper/employer contribution. Also, since I use my phone a lot for work, I do think there should be a monthly phone stipend that is added to our paychecks. I used to get $75-100 at my last companies, and it definitely adds up over the year. I do wish we hired an Inclusion and Diversity team to help steer and lift our I&D initiatives off the ground. They would be extremely impactful.

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    Integral Ad Science Response

    July 29, 2020

    We're so happy to hear that you've had a positive experience so far here at IAS. We're grateful to have such engaged employees - and we encourage you to stay involved in creating a positive company culture. Thank you for your thoughtful feedback - we'll take those ideas into consideration!

  4. Helpful (2)

    "Strong leadership. Growth company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integral Ad Science full-time for more than a year

    Pros

    The company is growing despite current economic conditions. Always innovating and bringing new products to market. Great brand name and leader in the space. A performance-based culture that allows for a healthy work/life balance. Learning and development is a major focus, as is inclusion and diversity.

    Cons

    Internal comms can get tricky given the pace at which things move.

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    Integral Ad Science Response

    July 20, 2020

    We’re happy to hear you’ve had such a positive experience here at IAS! Our employees are the heartbeat of this company. We’re committed to innovation and growth alongside the health and wellbeing of our employees. We hear you on internal communications - with our new CHRO in place, we’re working on smoothing out any bumps in the system to ensure that everyone stays well informed. If you have any other feedback you’d like to share, please feel free to reach out to our team on Slack or via email.

  5. Helpful (7)

    "Terrible place to work, steer clear!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Integral Ad Science full-time for more than a year

    Pros

    Nice office, good work-life balance and still a market leader in the industry. You can make great (external) connections with clients. And the name IAS still gets you in the door for meetings. They are one of the few ad tech companies not reliant on the cookie. Have released an interesting keyword product recently.

    Cons

    Management encourages an environment of hostility, back-biting, politics and fear. People are petrified to express their opinions to the CEO. The environment of open ideas and innovation that used to exist at the company is now dead. The management team says publicly that "feedback is a gift" but then doesn't listen to either employees or customers. As a result, customers are routinely disappointed with the technology and service. And are even more frustrated when their feedback isn't incorporated to make products better. Sales are stagnant and getting worse since revenue is tied to overall economy/ad market. Most people in client facing roles are miserable and it's been a revolving door of people leaving the company. There have also been recent layoffs.

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    Integral Ad Science Response

    July 20, 2020

    We appreciate you taking the time to leave us a review. As an organization, we prioritize all feedback from employees and customers and take it into careful consideration when building our strategic roadmap and internal culture. We are continually learning from our employees on how we can better communicate clearly and incorporate feedback into our business. We encourage you to reach out through email, Slack or open question time in our Weekly Townhall to continue the conversation.

  6. Helpful (3)

    "Dynamic workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integral Ad Science full-time

    Pros

    You get to work on the latest technologies. Fast pace environment.

    Cons

    Haven't found any big cons

  7. Helpful (5)

    "Disaster in one word"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Integral Ad Science full-time for more than 3 years

    Pros

    There were a lot of pros when I had joined back in the day, by the time I left it all turned into major cons & red flags.

    Cons

    I'll try to keep this as professional and useful as possible. When the CEO joined back in 2019, everyone was very hopeful about a woman leading such a bright company. People quickly realized they've jumped into a bowl of hot soup head-first. We saw all the good team leaders either leaving or getting pushed out. ALL of them. They wiped out the full C-suite in less than 6 months with ex-yahoo folks, which in hindsight would have been great - except it wasn't. Most of the folks had no management or people skills. The culture of the teams shifted from motivated hard working to toxic people-pleasing. The CEO clearly had a group of favorites and rest were meant to suck it up or leave. A couple of things really stood out: 1. Lack of communication & transparency in the company from the C-suites 2. Lack of knowledge in upper-level management. Everyone's acting boss & no one actually knows anything. (Hint: Try having a chat with the CMO about what we actually do in-depth) 3. Chaotic management style in every team 4. The sheer mental struggle of worrying if you are going to be on the hit-list next day 5. Unproductive feedback sessions which are just a long list of complaint and regrets from your inexperienced manager 6. Every single person is always overwhelmed. Doing what? 7. The culture is really toxic and nobody should put their mental health through that 8. There's no real career path in the company - you could be doing the same job for years or you could be promoted by fluke because your whole team quit 9. The C-suite is extremely unfriendly - they will not smile and say hello, nor do they really care about an actual conversation with you 10. Most of the good talent is gone and I won't be surprised if the 1% left also leaves by the end of this year. Wow! Made it to 10 points..

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    Integral Ad Science Response

    July 29, 2020

    We appreciate you taking the time to leave us a review. We value the opportunity to hear from our current and former employees on their experiences with IAS. As our company grows and changes, we inevitably experience some growing pains as we reach for new goals and improve our company culture to be an inclusive space for every member of our team.

  8. Helpful (7)

    "Toxic Work Culture Despite the Potential"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Integral Ad Science full-time for more than a year

    Pros

    Perks are nice - free lunch once a week, unlimited PTO, happy hours, snacks Most of the people are really great and encouraging Opportunity to learn is there, if you can fight for it

    Cons

    The toxicity of certain employees absolutely blows my mind. Those in management roles are allowed to treat others which such disrespect, it was disgusting. The changes in leadership (or lack thereof) caused much confusion and created a hostile work environment for many. When they say you don't leave jobs, you leave people, that is ABSOLUTELY true of this company. It's an absolute shame because they could be doing so much better if they removed the toxicity out of their culture. They really need to retrain their managers/leaders.

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  9. Helpful (4)

    "Tough hiring process is worth the job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Assistant in New York, NY
    Recommends
    Positive Outlook

    I have been working at Integral Ad Science full-time for less than a year

    Pros

    Great community. Big company that feels like a startup. Fast paced, but still time for creativity. Great onboarding process. People that work here are friendly and lovely!!

    Cons

    Pre-employment assessment test is no joke! Study (but its totally worth it)

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  10. Helpful (10)

    "Not Meeting Expectations/Needs Improvement"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Integral Ad Science full-time

    Pros

    Technology is in-demand in the market and has a good business model. I came across plenty of smart, capable folks who genuinely wanted to help their coworkers and clients be successful. Coworkers are typically super friendly and I've made great connections along the way. Free lunches once a week, some snacks in the offices. Free beer/wine on tap. Definite work/life balance compared to other companies.

    Cons

    No opportunity for equity, so employees have no skin in the game, no loyalty to the company. This creates tension because we know who will get paid out when IAS gets sold again, and it won't be the employees who were forced to sell their equity to Vista. Toxic alcohol culture reinforced by the company since offices always have beer/wine on tap -- this is seen as a benefit by some. One may observe how normalized drinking is at IAS, in a very old-school kind of way where certain employees seem to consistently drink . IAS supports alcohol consumption more-so than employees being fit and active; I don't need you to buy me booze, AND it'd be great if you reallocated resources to facilitate employee health and wellness. Company isn't compensating employees based on their market value or performance, even if roles and responsibilities change. Bonus scoring arbitrary. For example, recent changes were made from the top down where bonuses were suddenly "recalibrated" including an arbitrary Vista score (A, B, C, D etc) resulting in lower bonuses across the board than ever before. This was POORLY communicated to employees. My manager discouraged me from fighting for a well-deserved raise. Too many managers, first time managers (this is a BIG ONE) and middlemen to leadership, so if you're a lower level employee or individual contributor even if you communicate a gap, things are unlikely to change. The rate of change is painfully slow. Constant change in leadership, folks coming and going. As an employee/IC, it may feel like you are expected to continually prove yourself to someone new who may not even be around to see through to or be invested in your successes. IAS is a pretty large company, and unfortunately even with the best intentions the CEO can only affect so much change in so much time. Current leadership for certain teams is still figuring out how to forge career paths within the company, so unless your goal is to become a manager there are no opportunities for advancement and won't be for some time, opportunity cost for employees leading to attrition. Poor and toxic leadership in some cases not only goes unnoticed, but may even get promoted (360 reviews anyone??). For example, I have been personally chastised by certain leadership in a very unprofessional way and was assured their boss would address (with seemingly no change or positive result). And hearing from multiple employees that HR complaints have already been submitted with no results further discouraged me from addressing.

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