JetSuite Reviews

Updated Nov 23, 2019

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3.1
59%
Recommend to a Friend
58%
Approve of CEO
JetSuite CEO Alex Wilcox
Alex Wilcox
33 Ratings
Pros
  • "Fairly young group of hard-working professionals(in 6 reviews)

  • "Great people, everyone is helpful and willing to pitch in to solve problems(in 5 reviews)

Cons
  • "Pilots are overworked and operations management tries to overstep their boundaries in the pilot jurisdiction(in 8 reviews)

  • "High turnover rate, Long work days, Independent and lack of supervision, Lack of follow ups with management and Customers(in 5 reviews)

More Pros and Cons
  1. "Be Thankful for the job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at JetSuite full-time for less than a year

    Pros

    Benefits are amazing, potential for growth, will pay for your education and plenty of shifts and departments to choose from to work in.

    Cons

    Like I said be thankful for this opportunity if you need a job so I don't have any cons to list.

  2. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetSuite full-time for more than 8 years

    Pros

    Positive company, cares about its staff and its customers, great benefits, lots of growth with lots of opportunities.

    Cons

    Can be long hours.

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  3. "Disorganized Department Running on a Skeleton Crew"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Dallas, TX

    I worked at JetSuite full-time for less than a year

    Pros

    Relaxed dress code, especially on weekends. Fairly generous PTO policy. Free vision and dental coverage. Decent pay for job.

    Cons

    Hours/shifts presented as flexible, but they were not at all. Long shifts, difficult to use PTO. Department is staffed at minimum possible level. Cliquey. Short meal break that is difficult to take if you're on an evening/weekend shift. No maternity leave policy, no Short Term Disability insurance.

  4. "Good Place to work, Great People to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JetSuite full-time for more than 5 years

    Pros

    JetSuite is a great place to work for if you have a passion for aviation and like to work in an environment where you are always seeking new opportunities to expand business. While at JetSuite, I had the opportunity to work with very good people both in upper management and with my own department. JetSuite is a good place to work for because of the people they employ.

    Cons

    There have been inconsistencies on the company strategy and the methods to achieve its goals, leaving some employees to be unhappy. However, this might be something more common to companies that are looking to expand its operations.

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  5. Helpful (13)

    "Beware - New Management is driving this company into the ground"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at JetSuite full-time for more than 3 years

    Pros

    The Pilots, Flight Attendants and Ground crew are comprised of some of the most amazing, inspiring and hard working team-players you’ll ever have the opportunity to work with.

    Cons

    Too many! Low pay, no raises, no reviews, no appreciation. Abuse abuse. I’m shocked no one has sued them yet. New management (hired onwards from summer 2018 when the company HQ relocated), is a complete JOKE. They rule with fear, play favorites, over promise and under deliver, write eloquently hypocritical emails, micromanage- I mean for goodness sake, new management checks the cameras to verify when employees clock in. Are you kidding me?! They’ll get on you about not taking a lunch when they leave you as a 1 man show to run their airline. That’s right- all alone to deal with hundreds of customers. People and safety mean nothing. They can’t see anything past their nose. At the very least wait out until the current management gets fired. They will destroy you slowly.

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  6. Helpful (1)

    "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Expert in Santa Ana, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetSuite full-time for less than a year

    Pros

    Great pay, Amazing colleagues, Nice work atmosphere, Great CEO

    Cons

    High turnover rate, Long work days, Independent and lack of supervision, Lack of follow ups with management and Customers

  7. Helpful (9)

    "Horrible Leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetSuite full-time for less than a year

    Pros

    The people are awesome but are scared of their leadership.

    Cons

    CEO and President are really arrogant, mean spirited and fake. The CEO's cusses at his managers in front of subordinates. The President is unreasonable and a know-it-all and cannot accept an idea that's different from hers.

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  8. Helpful (5)

    "Run Away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetSuite full-time for more than 3 years

    Pros

    Little. Or None? I guess none.

    Cons

    CEO is a liar and a thief.

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  9. Helpful (2)

    "Guest Services Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetSuite full-time for less than a year

    Pros

    This is a GREAT company to work for OVERALL PERIOD. They take care of US

    Cons

    I had to wait 90 days to fly other than that its the #SUITELIFE for me

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  10. Helpful (8)

    "Potential but has major drawbacks"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pilot in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at JetSuite full-time for more than 3 years

    Pros

    Company is growing, HQ moved to Dallas. JetSuiteX is still the pride and joy for the CEO. So far improvements have been promised and delivered, such as 401k with company matching 50% on 8%. New president for JetSuite, more changes to come, there is talk of new aircraft getting added by end of 2018 and more in the future. Because of this more pilots are wanted, check the careers page, especially if you’re a young low hour pilot. Great way to get some experience and build jet hours.

    Cons

    Biggest problem is CEO hates pilots. On latest RobbReport, How Emerging Technology Will Affect Private Air Travel, He clearly mentions pilots as being the biggest expense and that it’s an easy job with few things to hit up there. Wants to save money, most likely newer larger aircrafts will not give a bigger pay. Since company moved to Dallas, a lot of new employees which lead to communication errors and problems. This will improve over time as they settle in. JetSuiteX lost a few bases they just got. However they’ve been growing fast and will probably get different bases soon. Also to add, lots of young pilots in JetSuiteX, captains have to work twice as hard to make sure they don’t make mistakes.

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Found 42 reviews