KBM Group Reviews | Glassdoor

KBM Group Reviews

Updated February 21, 2017
30 reviews

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2.8
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Gary S. Laben
15 Ratings

30 Employee Reviews

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  1. Helpful (1)

    "KBM Hourly Employee"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at KBM Group (Less than a year)

    Pros

    People were great. Always team players.

    Cons

    I was remote and often felt disconnected from the rest of the company.


  2. Helpful (2)

    "Just say No!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KBM Group (More than a year)

    Pros

    Casual work environment with good break room and community involvement.

    Cons

    Lots of cliques from upper management down. Micromanaging. Management that doesn't stand up for their team. Some employees went YEARS without a pay raise. A C level manager that had obvious anger management issues and spewed profanity very loudly on a regular basis.

    Advice to Management

    The folks at the bottom are just as important as you are. Consider treating them that way. And pay attention to how you talk. Others can and do hear you.


  3. Helpful (1)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Dallas, TX
    Former Employee - Management in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KBM Group (More than 8 years)

    Pros

    Friendly staff, broad client base, broad product offerings (though not well defined), part of large global organization (a con at many times)

    Cons

    Poor pay (no pay raises for 5+ years); politics. KBM seems to have lost their way in recent years with no clear vision of the future, no loyalty to employees, and absolutely no support from HR. Leaders

    Advice to Management

    Show respect for employees who have bent over backwards to help you through hard times by putting in many extra hours and continued to support you despite extended lack of raises. Have senior management interact more with staff - the staff ensures day to day work is done and ultimately drives client satisfaction - acknowledge this by getting out of the ivory tower and making the entire team feel they are part of the company's success and future. Lead rather than manage. Show consideration for diverse backgrounds and opinions rather than "do as I say and keep your mouth shut".


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  5. Helpful (3)

    "Great Company to work for but not to grow with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KBM Group full-time (More than a year)

    Pros

    laid back environment, will always work with your schedule and family needs. CEO has an open door policy (when he's not busy) friendly staff. low turn around. awesome benefits

    Cons

    once you are hired in you have no room to promote. no room to advance.

    Advice to Management

    listen to the team, less micromanagement and more leadership.


  6. Helpful (2)

    "Used to be a more enjoyable place to work, now not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at KBM Group full-time (More than 3 years)

    Pros

    The opportunity to work with global teams and across multiple client industries.
    There are a few gems in management that really care about your career development, if you find them; they are the reason why I learned a great deal.

    Cons

    Micromanagement. Shady politics. Out of touch with innovation. Dysfunctional teams. Below average compensation. Poor integration with the greater Wunderman agency which is actually a much better company to work for. Unclear path for advancement and raises. The cultural shift over the past year has lead to low morale but also to the departure of many very talented senior employees, and with them some very important leadership and interesting work.

    Advice to Management

    Focus more on discovering and playing to your employees' strengths as opposed to simply placing bodies where you need them as you're constantly scrambling to meet client demands. It's not enough to simply ask them what they want but help them find their niche so they can add value most effectively and want to grow with the company.

    Simply put: Take care of your employees first, and your employees will take care of the clients. Not the other way around.


  7. Helpful (1)

    "Look Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westwood, KS
    Former Employee - Anonymous Employee in Westwood, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work schedule, compensation in upper tier of average in the metro area.

    Cons

    No training, no support, micro-management is extreme, staff rants and swears openly and unprofessionally. No room for advancement, no opportunities.

    Advice to Management

    New leadership; new vision. Acquisitions may be difficult, but with proper planning employees will not have to suffer.


  8. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in White Plains, NY
    Current Employee - Manager in White Plains, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at KBM Group (More than 3 years)

    Pros

    Flexible working hours, opportunities to work on different projects

    Cons

    Ill managed company, no raise and no bonus for employees, and no career path to move up.

    Advice to Management

    Pay attention to what can retain the best people in the company


  9. Helpful (3)

    "Generally a good environment, but you're still just a resource"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Analyst in Seattle, WA
    Former Employee - Senior Data Analyst in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at KBM Group full-time (More than 3 years)

    Pros

    Great co-workers. Nice office environment downtown. Cool building. Hip culture. Benefits are not bad - seem pretty average. Best receptionist on the planet.

    Cons

    No raises in 4 years. Wherever you're needed, you'll go, no matter if it helps to build your career or not. Instability of work makes feeling comfortable almost impossible. Not all managers have your best interests in mind. No annual review process until the last year I was there.


  10. "Initial thought "growth opportunity," ultimately "used abused and hopeless.""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KBM Group full-time (More than a year)

    Pros

    Many kind and genuine coworkers. Grassroots support for the Richardson community's Corporate Challenge. Comfortable office environment. Adequate benefits and PTO are available.

    Cons

    Below market pay and disappointingly infrequent increases. Minimal resources for new managers or struggling teams. Negligible career or growth planning. Plagued by poor communication from leadership and broken trust.

    Advice to Management

    Use every opportunity to deliver empowering and thoughtful support to your teams. Take your leadership responsibilities seriously; show that you understand that everyone bears the weight of your decisions and treat them like you care about a long term relationship.


  11. "This was a positive experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Response Services Keyer in Mission, KS
    Former Employee - Response Services Keyer in Mission, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at KBM Group full-time (More than 3 years)

    Pros

    Working for this company was satisfying. I was kept busy all the hours that I worked, and the benefits were more than adequate. This company really cares about its employees.

    Cons

    The challenges came during the times when the work was overwhelming. Sometimes the grass-roots employees were kept in the dark about situations, but even this improved. Actually, the "cons" about this job were very few.

    Advice to Management

    I have no advice at this time.


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