KLM Reviews | Glassdoor

KLM Reviews

Updated August 4, 2017
97 reviews

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
KLM CEO Pieter J. Th. Elbers
Pieter J. Th. Elbers
50 Ratings

97 Employee Reviews

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Pros
  • door groei mogelijkheden en mag mee denken om het bedrijf beter te laten worden (in 7 reviews)

  • Goede werkgever met prima secundaire arbeidsvoorwaarden (in 6 reviews)

Cons
  • Omdat het een groot bedrijf is, werk je met veel verschillende collega's en moet je je soms na 4 maanden opnieuw voorstellen (in 5 reviews)

  • Het werken met de Franse counterparts is vanwege verschillende werkculturen niet altijd even makkelijk, maar een goede leerschool (in 6 reviews)

More Pros and Cons

  1. "Senior Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at KLM full-time (More than 10 years)

    Pros

    variety, capabilities, locations, worldwide focus, culture

    Cons

    Air France, salary, other benefits, and motivation


  2. "Fun!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at KLM part-time

    Pros

    Warm environment
    Ability to ask questions
    Aviation company with eye for humans

    Cons

    Sometimes politics come into play across departments.

  3. Helpful (2)

    "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Dallas, TX
    Current Employee - Customer Service Agent in Dallas, TX
    Recommends

    I have been working at KLM part-time (Less than a year)

    Pros

    Great experience working with different people

    Cons

    Management is very dis-functional


  4. "Foreign airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Cargo Accounting in Elmsford, NY
    Former Employee - Manager Cargo Accounting in Elmsford, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at KLM (More than 10 years)

    Pros

    Good company which use to be very good company. Cargo Management is based in Atlanta GA! The HR department is based in NYC.

    Cons

    Accounting work moved to Budapest Hungary! With that Accounting reliability and expertise decreased immensely! The company is no longer a Dutch company!

    Advice to Management

    The Accounting work should never have migrated to Budapest! Dumb and misguided decision!


  5. "HR Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contractor in New York, NY
    Current Employee - Contractor in New York, NY
    Positive Outlook

    I have been working at KLM part-time (Less than a year)

    Pros

    The most practical HR solutions offered to me

    Cons

    Not any that come to mind


  6. Helpful (1)

    "average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at KLM full-time

    Pros

    full time job and salary

    Cons

    no opportunieties to advance, basic salary


  7. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Schiphol (Netherlands)
    Current Employee - Flight Attendant in Schiphol (Netherlands)
    Recommends
    Positive Outlook

    I have been working at KLM full-time (More than 10 years)

    Pros

    Very good employer, good benefits, amazing work-life balance, they make you proud to work for them!

    Cons

    Declining benefits due to heavy, and many times unfair competition from middle eastern airlines.

  8. "good to do academic projects with KLM experience design department"

    StarStarStarStarStar
    Former Employee - UX Designer in Amstelveen (Netherlands)
    Former Employee - UX Designer in Amstelveen (Netherlands)
    Recommends
    Approves of CEO

    I worked at KLM (Less than a year)

    Pros

    very open minded towards innovative ideas, enthusiastic attitudes towards the project approach and the work methods.

    It is systematically organised together with the design team leader, all the arrangement with badges and dates are well followed.

    Cons

    The end results might not be implemented in time within the organisation, ideas and concepts being forgotten in the corner is highly possible after the end of the project phase. It might be caused by some of the concepts are highly futuristic, which might not be cost-effective at the mean time.

    Advice to Management

    Increase the effort in internal communication about project implementations is helpful to embed the efforts of designers into practical use. Communicate the result of the project to the related employee within KLM is appreciated by designers in general.


  9. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at KLM full-time

    Pros

    Good company to work for.

    Cons

    Compensation benefits can be improved


  10. "Loads of nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Amstelveen (Netherlands)
    Former Employee - Database Administrator in Amstelveen (Netherlands)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at KLM full-time (More than 3 years)

    Pros

    Big company, so a lot is possible. They let you set your own boundaries. That's the beauty of KLM

    Cons

    You have to be able to work with a lot of freedom, some people have issues with that and need structure.


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