Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Good benefits with Marriott Hotels" ((in 19 reviews)); "Good pay and back up from HR staff." ((in 11 reviews)); "Great opportunities to move up if you work hard." ((in 7 reviews)); "Great people to work with" ((in 6 reviews)); "Coworkers are great" ((in 5 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 11 reviews)); "Many GPs on front desk team, bell team, and FB are extremely rude and aggressive towards managers and coworkers." ((in 10 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 6 reviews)); "Fair salary, could be more competitive" ((in 4 reviews))

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Kessler Collection

Kessler Collection reviews

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3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

222 reviews

5.0

Aug 21, 2025

Love it

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay. Team atmosphere. Really enjoy being here

Cons

The company is small but is growing.

2.0

May 23, 2026

Toxic environment despite a diverse culture

Front desk

Recommend

CEO approval

Business Outlook

Pros

Similarly very diverse seemingly wonderful culture

Cons

I was hired at almost 2 dollars less than the people that were hired a week before and a week after me. Evem with 5 plus years in hospitality. Within 3 days I was degraded in front of a guest. So bad that they wrote about their experience. Nothing was done. After a meeting with H. R the person who actually did the degradation try to retaliate against me. And said that I threatened and made them feel unsafe.. you can try to pull the anger man card. So after checking cameras and doing their investigation, I'm still employed. I still work with this person. I don't feel safe because this person has lied on my name. Once and I'm sure we'll do it again. How is this allowed to happen with HR? And all the established rules and regulations

1.0

Feb 27, 2026

Self-Proclaimed Luxury property

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The valet team is awesome.

Cons

General manager of hotel does nothing for morale. F&B is a mess and needs better quality. The entire leadership team needs to learn how to lead.

Viewing 1 - 3 of 222 Reviews

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Love it

Toxic environment despite a diverse culture

Self-Proclaimed Luxury property

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