LeadQual Reviews | Glassdoor

LeadQual Reviews

Updated December 16, 2016
20 reviews

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Full-time Part-time

3.4
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ANDREW COLEMAN
8 Ratings

20 Employee Reviews

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  1. "Internet Response Expert"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at LeadQual (More than a year)

    Pros

    Good company to work for, Love the company holiday party.

    Cons

    need more room for growth


  2. "IRE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IRE in Shelton, CT
    Former Employee - IRE in Shelton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LeadQual full-time (More than 3 years)

    Pros

    Everything was great! Fantastic honest people- who do the right things always.. best owners and front office around..
    Drama free workplace

    Cons

    None- everyone is so loyal-

    Advice to Management

    Keep up the great work


  3. "Internet Response Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Response Expert in Emeryville, CA
    Former Employee - Internet Response Expert in Emeryville, CA
    Recommends
    Approves of CEO

    I worked at LeadQual (More than a year)

    Pros

    Laid back full time job. Flexible with my schedule, and cool incentives.

    Cons

    It can get monotonous at times and complacent.


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  5. Helpful (1)

    "Internet Response Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LeadQual full-time (More than a year)

    Pros

    Flexibility in hours and days worked.

    Cons

    Working from too many scripts and internet down time was annoying.


  6. Helpful (2)

    "Internet Response Expert (IRE)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internet Response Expert in Shelton, CT
    Current Employee - Internet Response Expert in Shelton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Job if you are in school. Very Flexible. Will work with your schedule Great and Very understanding management. They Make sure you have everything you need to succeed to

    Cons

    Sometimes when there are not enough leads to call, business may close early.

    Advice to Management

    None


  7. Helpful (1)

    "Internet Response/ Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Response Expert in Emeryville, CA
    Former Employee - Internet Response Expert in Emeryville, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at LeadQual full-time (More than a year)

    Pros

    Nice coworkers, especially since I got along with people.

    Cons

    Pay was too low. Work builds up and up.
    Too much pressure to have very high call volume. Those emails about comparing people are childish and humiliating. Expectations go up very strongly within 2-3 months, and by one year its very heavy. By a year and half I was stressed even on Sunday. A small group will get high paying jobs.

    Advice to Management

    Value your nonmanagement people, because you will start to look bad. Give those people raises at 6 month and 1 year mark. Don't make people wait a full year for benefits. My crown costed me a lot of money because the 80 percent coverage only applies to low-end dentists. Its deceptive!


  8. Helpful (1)

    "eight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Leandro, CA
    Former Employee - Sales Associate in San Leandro, CA
    Recommends
    Positive Outlook

    I worked at LeadQual (Less than a year)

    Pros

    LeadQual gives you the opportunity to reach out in the community and offer a variety of services for local and long distant Military Personnel, current or retired.

    Cons

    Sometime Leads get low and not enough work for every one.. have to leave early some days.

    Advice to Management

    Great job with Mangement, no advice


  9. Helpful (4)

    "Needs Help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shelton, CT
    Former Employee - Anonymous Employee in Shelton, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at LeadQual full-time (Less than a year)

    Pros

    Owners have a great vision of where they want the company to go.

    Cons

    The Shelton office needs a MAJOR overhaul of top management.
    The acting director has no clue how to motivate staff.
    There really is no where to move up to.
    No trust that upper management has your best interest in mind.
    Owners busy growing the business but not seeing how poor management is killing morale

    Advice to Management

    Stop making it so obvious that you play favorites.
    Owners need to change out senior management before there is no asset left to sell to potential clients. No staff, no calls get made!


  10. Helpful (2)

    "It was a very fun place to work!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Response Specialist in Stratford, CT
    Former Employee - Internet Response Specialist in Stratford, CT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at LeadQual full-time (Less than a year)

    Pros

    Flexible work hours; if you need help or have any questions, there's always someone around to ask; if you're someone who likes to work alone, as opposed to with a team or partner, this is the job for you!

    Cons

    The amount of phone calls that you are asked to make per day are completely unreasonable!!!

    Advice to Management

    New employees should be given more time to increase the amount of calls they are able to make.


  11. "Evolving company - Stay tuned for recent reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Marketing Analyst in Emeryville, CA
    Current Employee - Online Marketing Analyst in Emeryville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LeadQual full-time (More than a year)

    Pros

    As most people said, you get good work-life balance (sometimes you do have to stay late) and you get a lot of responsibility. Pay is not top tier but very fair and strong performance is rewarded. Initial pay was a little low, but after a year, the pay does bump up (after proving ROI in a way :P). The company is maturing quickly and is balancing start-up agility with corporate best practices. Management does take into account feedback and it's become a better place to work - formal review cycle and career track, biweekly training sessions with lunch, and snacks are refilled more often :)

    High level of competence definitely pulls people up to do better and the expectation to continue to optimize and help out your client teams can serve as the training grounds to build an incredible foundation in paid search.

    Cons

    Benefits could be better - the company contribution as well as the provider. Because Leadqual has a CT provider for insurance, it's harder for people in Emeryville to find people who take our insurance.

    Formal yearly review also incorporates raises so there are no raises off cycle (which would be luxury). There are bonuses though that are sprinkled here and there. Those are pretty sweet.

    Could hire more people, but I heard that's something they're working on.

    Advice to Management

    Continue to reward the performers, both verbally and financially. Moving in the right direction in terms of expectations and training.


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