Level reviews

No executive team. Experienced leadership is desperately needed across the board—especially for the engineering team, which has a surprisingly high attrition rate. The company needs to spend a lot more time on technical product development to get accounting right the first time. Hounding users to pay the company back for Level’s funding errors is not a good customer experience. The other reviewers who noted that the CEO micromanages are spot on—he has no prior experience leading a tech company, and that becomes apparent pretty quickly. Murky corporate structure. “Level, Inc” is not actually a licensed business (at least not in CA)—it’s just an umbrella name used to encompass multiple other businesses (Level Benefits, Inc, Level.com Insurance Agency, Level Administrators), which is weird. There’s no transparency into how these entities work together or why it’s structured that way.

The company is run like a Banana Republic; management style most closely resembles an amateurish cronyocracy where the coin of the realm is toadyism and ability to reverberate the CEO's world view in a very second world kind of way. The cliquey cabal protects its own and contrary viewpoints and their proponents are systematically shut down. Most of the effort expended among staff is engineering their political machinations and self-awareness is non existent.