Lever Reviews | Glassdoor

Lever Reviews

Updated September 11, 2017
39 reviews

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4.6
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Lever Founder, CEO Sarah Nahm
Sarah Nahm
34 Ratings

39 Employee Reviews

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  1. Featured Review

    Helpful (2)

    "Smart and thoughtful co-workers, deliberate and inclusive culture, strong GIF game"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (Less than a year)

    Pros

    I joined Lever in 2015 as their first-ever intern, and when I graduated this year, I returned to join the company full-time. In the two years since I interned Lever, Lever has progressed in many ways from growing from 40 to over 100 employees to building a variety of new features.

    Why did I come back? Here are a few reasons (in no particular order):

    - The people are kind and thoughtful. Beyond that, there’s something special about people here that I can’t quite put my finger around, but in short, they're awesome.

    - Cross team collaboration and empathy is a big one. During my internship, I had the opportunity to work with and learn from Leveroos outside of the engineering team, which helped me better understand how Lever operates. Also, cross functional empathy (XFE) is especially evident on in the way we recognize each other, celebrating small (and large) wins, and share knowledge.

    - There’s an incredible amount of transparency across teams and also between the executive team and the rest of the company.

    - Lever’s willing to invest in people development. They’re not just looking for skills, they’re also looking for potential.

    - HR is an interesting and often overlooked space, and I like what Lever's building.

    Other Pros of Lever:
    - Catered lunches and plenty of snacks
    - Action-oriented company values
    - People regularly raising the bar
    - Strong GIF game (To get a sneak peek, check out the February 2016 Lever blogpost)
    - Openness to feedback

    Cons

    Honestly, most of the downsides of working at Lever revolve around us being a startup and growing rapidly. Some of the downsides include:

    - We have a good amount of tribal knowledge, and that doesn’t scale well (and we do some documentation, but we don’t have a centralized source of truth (that I know of/yet)).

    - Lever’s growing quickly, and it’s getting harder to get to know everyone in the office.

    - We’re still a relatively small team working on an interesting and complex problem, so it’s not unusual for people to come in early, stay late, and continue conversations on Slack outside of the typical work hours.

    - To my knowledge, we haven’t reached a consensus on whether gif is pronounced with a soft ‘g’ (like jif peanut butter) or a hard ‘g’ (like gift) - I know there are articles out there, but still.

    Advice to Management

    - Lever has unique qualities and traditions that may be difficult to preserve as the company grows. It may not be feasible to keep them exactly as-is, but we should find the nuggets of each and be sure to keep those with us as we scale.

    - The fact that Lever was built by first-time founders and has achieved so much in the past few years truly illustrates how incredible our exec team is (not advice, but a general comment).

    - Lever’s in a tricky (yet powerful) position where people are looking to us when it comes to recruiting and its future. We should “leverage” that and not only raise the bar when it comes to industry standards, but we should set the bar and be the bar that others can reference and strive towards.


  2. "Great place to work and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than a year)

    Pros

    Lever's team is made up of some of the smartest, most intentional, and most empathetic people I've ever met. I feel so lucky to be part of this company and a culture that supports and pushes me every day to both "Know why" and "Raise the bar." We have an amazing product that I feel like I have a real impact on. And it feels awesome to work on something that I really believe in—in terms of quality and value we're bringing to the world. Working at Lever, you feel like you are part of something really special, in terms of the team and the product.

    People here are really authentic and collaborative, and that includes leadership. I appreciate how transparent they are about goals and how we're stacking up against them. Which is another pro, the product itself. HR tech doesn't sound sexy, and frankly few people here were passionate about the space before they joined. But what you quickly learn is 1) hiring is a HUGE market and it's definitely heating up and 2) Lever is at the front of the pack of startups in the space, and the business just continues to grow. Our product is clearly head-and-shoulders above the rest when it's demo-ed, and our customers truly love us.

    And because we're a company that is in the hiring space, that means we think A LOT about people. From the way we hire to how we onboard and build teams, it's all done in a really intentional way. For example, D&I has been an important part of the company since it was 10 people on the team. All of this also makes it an amazing place to learn and grow. Managers put a lot of trust in their teams, and it's a really supportive place to challenge and push yourself.

    Cons

    Similar to other fast-growing startups at this stage, we're figuring out stuff like training for new managers and defining formal growth paths. We're rapidly scaling the team, which means we're no longer just a company of smart, driven self-starters. We need to nail-down processes and make sure expectations are clear and there is accountability.

    Advice to Management

    As the team grows, it becomes more and more critical to get better at giving and receiving critical feedback. This includes between executives and senior management.

  3. "Almost too good to be true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than a year)

    Pros

    When I first joined, I was almost embarrassed to tell people how much I love my job. But, what the hell, I love my team, I love this company, I love what I do every day.

    The people here are amazing. I'm constantly amazed by how intelligent, thoughtful, and NICE everyone is. That's what my friends always say when they come over for lunch and meet my co-workers, wow, everyone here is so nice! And it's true! People here really care about each other, and not just care about "did you get this thing done for me," but care about you as a whole person. It's a really supportive culture, and we celebrate sales deals, CS deployments, recruiting hires—we just appreciate each other a lot.

    As part of that, people are encouraged to explore and try new ways of doing this. As a fast-growing startup, roles continue to evolve and specialize, and from day one, it's expected for you to ask questions, know why, and to suggest or try out changes if there's a better way. I really appreciate how much trust my manager has in me. I feel super comfortable bringing up issues that I'm seeing, and working together to figure out how I can continue to grow and challenge myself.

    Cons

    It's a startup that's growing fast and there are the usual bumps along the way. I heard this past year was rough on some teams as new managers ramped and there were some gaps as we tried to find the right people to fill those roles, etc. I see us making a lot of strides in those areas though.


  4. "Cheesy but.. it just keeps getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than a year)

    Pros

    - growing extremely quickly.. lots of oppty for personal and professional development
    - ability to make a significant impact on the company/culture/revenue goals/product roadmap at this size
    - really supportive, fun, hard-working colleagues
    - get to sell a truly kick-a$$ product

    Cons

    - likely moving to territory model in Q1 :(
    - "design first" mentality means we have a fantastic product, but sometimes slow to market with releases

    Advice to Management

    - hold other departments more accountable (it's not just sales that has to meet goals)
    - less focus on D&I (even tho it's great!), more focus on our go-to-market strategy


  5. "People Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than a year)

    Pros

    Hard work never goes unnoticed at Lever whether its from your own manager or other executives. I've had the opportunity to work closely with Sarah Nahm, CEO and she is such a fantastic role model for all employees. She genuinely cares about everyone at Lever both professionally and personally.

    The company has grown from 60- 130 people in a year and the growth is going to continue. It still has a small company feel, especially as we all get to eat lunch everyday together. We also do an annual company offsite where we can to bond with teams outside of the ones we spend our day to day with. We also get the opportunity to work on issues that affect Lever as a whole which I really appreciate.

    The biggest pro- the product is fantastic and our sales team never have to oversell our features. Performance speaks for itself especially when you look at the fantastic clients we have from SMB to Enterprise. Everyone at Lever believes heavily in the success of our product.

    Cons

    This will sound strange but Lever can be too nice an environment some times. People don't like to stand on each others toes. I wish we could be more direct and that will help accelerate positive change.

    Advice to Management

    Scaling is hard in general. Making sure we have best practices in place for training and retention are really important.


  6. Helpful (2)

    "Intelligent, inclusive teammates; high-energy culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than a year)

    Pros

    * Everyone is very invested in the company. We all share the feeling that things are about to take off and that energy is infectious.
    *Every person is incredibly approachable and inclusive, there are no egos here. That goes up to the executive staff and leaders. I’ve never worked somewhere where the CEO was so authentic and open. Also, everyone is incredibly fun to work with and hang out with outside of the office. The team also hangs out cross-functionally, there are no cliques.
    * “Champion Cross-Functional Empathy” is one of our values, and I see it come alive every day. Everyone is willing to jump in to help on a project or brainstorm. Working with Product, Engineering & design is so incredibly easy. We have executive leaders willing to jump in to help close a deal or work through a problem when we need it.
    * Every employee has a say in the business, and everyone is really invested in the success. Decisions don’t feel like they’re being made “top down” without bringing people along with the thinking.

    Cons

    * You have to be self-driven, this isn’t an environment where leads or opportunities are going to be handed to you. You have to work for it.
    * We’re a company of perfectionists, but sometimes we need to just “ship it” instead of waiting for a product or project to be 100% perfected
    * Lots of new leaders as we grow quickly, need to make sure they’re investing in their teams to grow the next generation of leaders here.

    Advice to Management

    Lever is the most diverse and inclusive workplace I’ve been a part of. Please continue on fostering that culture and not losing focus of hiring really well as the company grows. We’re growing really quickly, but shouldn’t do it at the expense of quality.


  7. Helpful (1)

    "A company I'm proud to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time

    Pros

    - Best & most innovative ATS product on the market
    - Growth opportunities for people who work hard
    - Working at a startup and getting to go through rapid & exciting professional development can often come at the expense of working with experienced professionals who you can learn from. Lever puts immense thought into hiring, but especially into hiring its managers, so while there are exciting growth opportunities, it doesn't come at the expense of learning from good people.
    - The exec team is stellar and truly (from my experience) cares about its employees and wants to do the right thing.
    - Lever has a softer culture than most tech startups that I have experience with. Very focused on diversity and inclusion and walks the talk (over 50% female, etc.)

    Cons

    - Just like any startup, there is some lack of clarity around promotions and defined development paths. But that is actively being worked on & kind of what you sign up for when you join a startup.

  8. Helpful (2)

    "All the good things I heard are true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (Less than a year)

    Pros

    I mostly tell people that when I was interviewing, I heard so many amazing things, and in a couple of my past companies, those great things turned out to be just a sales pitch. I can't tell you how I relieved I was that when I joined Lever, I found it to be exactly as described. People here are just really friendly, and it's almost like they try to find ways to help you both as you're onboarding and just doing your job on a day to day basis.
    The company is growing extremely quickly but is determined to do it in a responsible way. A lot of similar-sized startups lately have taken big rounds of funding, hired tons of people way too quickly, realized they didn't have the product or the sales pipeline for those people to be successful, and then had to make layoffs. Lever is being very aggressive in driving growth, but sticking to the company's values and being thoughtful in how they grow the team. It is a refreshing approach in startup world!
    Lastly, it feels really cool to be working with a bunch of people who also were able to get through a very thorough interview process. Lever trains you on the process when you join, and I learned so much about how to hire REALLY well. It's amazing to be working with a bunch of other amazing people who also made it through the process.

    Cons

    Sometimes the kombucha in the drink fridge runs out quickly in the morning? :) In all seriousness, the only cons are the same cons you're going to see in any startup. Things change quickly in tech startups...I personally like that, but if you don't, you might get frustrated if you join one. It seems like from other past reviews that Lever went through more change than usual about a year ago, but I feel like that is behind us...there are some great news leaders in the company and there is a lot of excitement in the office these days.

    Advice to Management

    Continue to listen to your employees. The employee survey (and talking about the responses with us) was great. It is clear there's an effort being made in listening to the broader employees so keep it up! Continue to be thoughtful, and even though we raised an amazing Series C, let's not compromise on the quality of the people we are bringing into the organization for the sake of speed.


  9. "Collaborative & Fun Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time

    Pros

    - everyone works really hard to raise the bar
    - extremely intelligent co workers
    - fast paced, exciting environment
    - great opportunities for growth
    - committed to consistent growth and improvement

    Cons

    - it is the startup life


  10. Helpful (3)

    "The investment in Diversity and Inclusion sold me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time

    Pros

    This team is devoted to building a fantastic product and a thoughtful company culture and it show. In addition to our incredible demographic stats (over 50% women) Lever continues to amaze me with it's emphasis on doing the right thing even if it means moving slower than other companies.

    Cons

    Sometimes it's easy to get lost in the hustle of all the things you're looking to achieve and to forget to take time to slow down and relax. Everyone is hustling, everyone is pushing themselves to be better. This is incredible for some and hard for others.

    Advice to Management

    Be open to changing as the makeup of the company changes. If you're not open to growing and being transparent about the ways we're going you're going to fall behind.


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