Liftopia Reviews | Glassdoor

Liftopia Reviews

Updated June 10, 2018
14 reviews

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4.2
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Liftopia Co-Founder and CEO Evan Reece
Evan Reece
14 Ratings

14 Employee Reviews

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  1. "Fun and interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analytics Manager in San Francisco, CA
    Former Employee - Analytics Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liftopia full-time (More than 3 years)

    Pros

    -You actually are making an impact on a fun industry- ski!
    -I truly enjoyed working with my coworkers and spending time with them
    -Management cares about you as a person and are easily accessible if you ever want to chat with them
    -Excellent work life balance
    -Strong, fun culture

    Cons

    -Small company means there aren't a ton of different teams to potentially switch to if you want to work outside of your core role
    -Salary is solid but not the highest paying in tech
    -On occasion more layers of management than there should be in small teams
    -free snacks but not lunch/breakfast like other bigger tech companies

    Advice to Management

    Stay focused on what is coming next and make sure that employees feel like they are working towards a larger goal.


  2. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liftopia part-time

    Pros

    remote work opportunity
    the team that is there to assist you with any questions you might have a flexible schedule when asked for both full time and part time folks

    Cons

    the work is quite demanding, much like any CS role and the pay could be more considering the skills necessary to be successful.

  3. "Great culture/values & people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liftopia full-time

    Pros

    It's a small team that has had growing pains in the past, but it's a great culture with people who definitely live the values.

    There's a lot of opportunity for wearing many hats and getting experiences you wouldn't otherwise at a larger company. The upside is that you'll have the ability to grow into ownership and be able to make an impact on the business and the company in a meaningful way.

    Cons

    For on-site customer and partner support roles, turnover had been high and dissatisfaction also constant, as there were few, if any, opportunities for growth within that group.

    Again, career growth in general across all roles can be limited, as well, since the team is quite small and leadership is firmly in place.


  4. Helpful (2)

    "Must Love Snow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Liftopia full-time (More than 3 years)

    Pros

    The people at Liftopia are it's heart. You will never work with a more pleasant group. You genuinely like everyone there and look forward to walking in the door everyday because you are part of such a great culture. The CEO quickly becomes your friend and you know he would bend over backwards for you.
    Great place for recent grads to cut their teeth in SF, or ski-bums looking for a change from delivering pizzas in the off-season. Culture fit is really important here. Very much a For-Skiers-By-Skiers company.
    Pretty great work/life balance.
    Feels like a start-up. Opportunities to learn a lot and wear many hats.
    Casual environment.
    No one really expects you to come in and reinvent the wheel.
    Fun parties.

    Cons

    The pay is below average and raises are rare (and inconsequentially small). The team is relatively flat, so the only opportunities for growth and promotion are for junior-level employees and temp-to-perm hires.

    Turnover is extremely high and staffing is consistently an issue with it taking months and months to backfill positions. In that vacuum, utility staffers get stuck with 3 different jobs, are overworked without additional compensation or promotion, get frustrated and leave, perpetuating the turnover cycle.

    The "open" vacation policy was rolled back to "at your manager's discretion" vacation, which makes it difficult for those utility employees to actually take time off, which speeds up employee burn-out.

    As a ski company, Liftopia is still (somewhat) ahead of the ski industry, but as a tech company it is more than a decade behind industry standards. No one wants to reinvent the wheel and tech debt is a constant impediment.

    Leadership is reactionary and rarely based on research or strategy.

    Culturally, if you are not a die-hard skier or snowboarder, it can be a difficult place to thrive. The downside of the For-Skiers-By-Skiers mentality is that the company (internally and externally) struggles to speak to, and provide value for non-ski-fanatics. While the ski industry is a great club, it is still a small and exclusive club.

    The business is ultimately a seasonal one with all the peaks and valleys that go along with it. The leadership continually struggles to break out of seasonal cycles.

    Growth and advancement is extremely limited.


  5. "Love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liftopia full-time (More than 5 years)

    Pros

    A business that creates value all around - skiers, ski resorts, employees - and has lots of growth potential.
    A culture with core value that are real and not fluff.
    The team cares about one another and management is always trying to improve the employee experience

    Cons

    Seasonal highs and lows. Weather doesn't always do what you want it to.

    Advice to Management

    Stay weird.


  6. "Great company in a fun industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liftopia full-time (More than 5 years)

    Pros

    It has been amazing to be a part of a company that has truly disrupted an industry I am passionate about, by bringing a more innovative way of buy and selling lift tickets to both consumers and ski resorts. The culture here is like none other I've experienced in my career. I have truly enjoyed coming to the office every day for the last 6 years and working with this great group of people.

    Cons

    Success of business can be weather dependent. Working with customers firmly rooted in an "old-school" industry when you're a tech company in San Francisco can be tough at times.

    Advice to Management

    Rock on!


  7. "Great culture, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Liftopia full-time (More than 3 years)

    Pros

    Awesome people, obviously ski industry culture is pretty fun to work in

    Cons

    Pay is under market rate, growth potential is limited

  8. Helpful (1)

    "An Actual Business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team that works well together. Low drama with a strong culture of constructive direct communication.

    It's nice to be somewhere where your work drives a real business and improves the experience of actual users. There are lots of opportunities for improving the service and being able to build and improve products that people use IRL is what makes getting up and going to work every day meaningful.

    Awesome company ski trips.

    Cons

    A number of the employees are insanely good skiers and I am only sort of advanced.


  9. "Really Enjoy Working Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The management team cares deeply about the company and people here and the culture shows this. The company has been around for +10 years and has weathered many storms and has grown stronger as a result. The product has made a significant impact in the ski industry and there is lots of opportunity remaining. Plenty of good perks, competitive salary, great culture.

    Cons

    Global warming is a real thing.

    Advice to Management

    Keep it up!


  10. "Fun, Positive Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The management cares deeply about creating a good environment and listening to employees. All sorts of perks and positive work-life balance. Really a solid place to work with people who are genuine.

    Cons

    Not the classic (and extremely rare) tech startup where the mural-painter is going to make millions of dollars.

    Advice to Management

    Keep it up.


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