LightInTheBox Reviews | Glassdoor

LightInTheBox Reviews

Updated October 11, 2017
14 reviews

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3.2
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LightInTheBox Chief Executive Officer Quji (Alan) Guo
Quji (Alan) Guo
1 Rating

14 Employee Reviews

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  1. Helpful (1)

    "Don't even bother."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Seattle, WA
    Former Employee - Consultant in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LightInTheBox full-time (More than 5 years)

    Pros

    There are no pros to working here. They are not kind people and they do not value hard workers.

    Cons

    I was with Lockerz from 2009 till 2014. It was my dream job. I loved it and never had any complaints. My naive dream was to work for them until I got old. Once Lockerz/Ador was bought out by LightInTheBox, I was immediately laid off. I was told an hour before my shift ended. There was no warning. I have yet to find another job. It's been six months. I'm not qualified for unemployment benefits.

    Advice to Management

    Give people an advance notice before laying them off!


  2. "Lead Content Copy Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Editor in Beijing, Beijing (China)
    Former Employee - Content Editor in Beijing, Beijing (China)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LightInTheBox full-time (More than a year)

    Pros

    Creativity, fast pace and content

    Cons

    Required to process content written by CEO with severe grammatical mistakes.

    Advice to Management

    Improve transparency.

  3. "Endless willing of learning new things!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LightInTheBox full-time

    Pros

    Cooperation with different teams is amazing.

    Cons

    No restaurant nearby, need to book the lunch everyday.


  4. "I have been work here 3 years,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Shenzhen, Guangdong (China)
    Current Employee - Sales in Shenzhen, Guangdong (China)
    Recommends
    Positive Outlook

    I have been working at LightInTheBox full-time (More than 3 years)

    Pros

    this is a big platfrom for me. I am so proud to be a member of Litb.

    Cons

    the strict attendance system makes me feel a little bit tension

    Advice to Management

    great~


  5. "Recommended,valuable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Manager in Shanghai, Shanghai (China)
    Former Employee - Category Manager in Shanghai, Shanghai (China)
    Recommends
    Positive Outlook

    I worked at LightInTheBox full-time (More than 5 years)

    Pros

    I used to work here for nearly 5 years. It taught me a lot and made me have great oppotunities.

    Cons

    Salary increase could be more reasonable.

    Advice to Management

    Work distribution can be more detailed and specific between different depts.


  6. "International work experience, great team effort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Rome (Italy)
    Former Employee - Service Manager in Rome (Italy)
    Recommends
    Positive Outlook

    I worked at LightInTheBox full-time (More than 3 years)

    Pros

    International team, big company with employees from different countries, management team always there and available to listen, and help with any issue, salary increase with performance

    Cons

    different time zone respect main offices, but after some weeks, you're able to organize your shifts

    Advice to Management

    Create more opportunities for common staff to share their ideas


  7. Helpful (1)

    "LightInTheBox a good place for juniors to develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at LightInTheBox full-time

    Pros

    Some bright people worked here. The company was good at attracting eager young people from China and around the world. The camaraderie within teams was good. Some department heads knew what they were doing and could pass on knowledge. Company policies were reasonable.

    Cons

    Junior staff were quite poorly compensated. Company had less than reputable customer service policies. Some products were laughably bad.

    Advice to Management

    Give more autonomy to each department - let the experts do their jobs. The micromanagement of the owners did not benefit the company. Curate better products and hire more personable customer service staff with better language skills.

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beijing, Beijing (China)
    Former Employee - Anonymous Employee in Beijing, Beijing (China)
    Doesn't Recommend
    Negative Outlook

    I worked at LightInTheBox full-time (More than 3 years)

    Pros

    Colleagues are very nice. Relevantly competitive pay for new graduates.

    Cons

    Week mid management. Can't really give any guidance in work.

    Advice to Management

    Focus more on customer experience.


  9. "sourcing"

    StarStarStarStarStar
    Former Employee - Sourcing in Shenzhen, Guangdong (China)
    Former Employee - Sourcing in Shenzhen, Guangdong (China)

    I worked at LightInTheBox (More than a year)

    Pros

    You will learn a lot in this fast growing company.
    Very flexible to move position and handle different projects.

    Cons

    The company doesn't care about the employers much. They pay very low salary but require a super high stardard.


  10. Helpful (2)

    "No thanks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Beijing, Beijing (China)
    Former Employee - Marketing Manager in Beijing, Beijing (China)
    Doesn't Recommend
    Negative Outlook

    I worked at LightInTheBox full-time (More than a year)

    Pros

    Nobody cares if you do mistakes and blow up thousands of dollars. You will end up feeling like Sansa Stark being tortured by king Joffrey (management) but you might get a good CV to work for other better companies in the future because lightinthebox is a big company. There's a ping pong table which is nice.

    Cons

    Bad Management: In the international department you will be managed by people with no experience or incompetent people. Most Chinese managers in the international management are people who took a major in a language and nothing else (italian, spanish, french, dutch, etc..) and were previously doing costumer service. They are bad managers and they do not share vital knowledge. Evaluation is subjective and NOT based on your skills and they don't care what you are capable of. Some foreigners are promoted because they are in the good grace of the gods, not skills.
    CEO and directors are just nasty. The CEO will not look or even greet workers.
    Poorly distribution of tasks: Translators do managing tasks and managers do translators tasks. The international department is just bad now and you won't learn as much as you could.
    Visa: you have to deal with by yourself and pay an agent..

    Advice to Management

    Hire decent and skillful people. Evaluate team/group leaders based on their performance and what they are bringing to the company. Let employers evaluate bosses. Be more respectful for employees. We know Lightinthebox has a lot of investors but keeps losing money: you need better managers. Try not to get bankrupt in the next 5 years.


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