Livingston International Reviews | Glassdoor

Livingston International Reviews

Updated May 8, 2017
116 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Daniel McHugh
3 Ratings

116 Employee Reviews

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Pros
  • There are a lot of opportunities to move around in the company to become well versed in the Customs Brokerage field (in 5 reviews)

  • you learn a lot that will also help you with future jobs (in 3 reviews)

Cons
  • UPPER MANAGEMENT; TRAINING TECHNIQUES; COMMUNICATION; ULTIMATE FAVORITISM for UNDESERVING EMPLOYEES (in 9 reviews)

  • Lack of communication or deliberate miscommunication is common place (in 3 reviews)

More Pros and Cons

  1. "Best move I ever made"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Analyst in Southfield, MI
    Current Employee - Trade Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Livingston International full-time (Less than a year)

    Pros

    The people - open and very willing to help me learn my job and the business

    Cons

    nothing so far -been here 6 months

    Advice to Management

    continue to focus on employee satisfaction and keeping the great performers, whicl continuing to automate wherever possible. New CEO sounds like he is really interested in the business being successful.


  2. Helpful (1)

    "Revolving Door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Itasca, IL
    Former Employee - Project Manager in Itasca, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Livingston International full-time (Less than a year)

    Pros

    Large company w/ significant presence in the northern market

    Cons

    Ops management churns thru employees.

    Advice to Management

    Recruit executives at the branch level that can mentor and develop the prime resource: People


  3. Helpful (1)

    "Sales, Inside/Outside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at Livingston International full-time

    Pros

    The benefits are really good here, laid back and people I worked with are very nice and respectful.
    Management has always been pretty good, and very willing to help you!

    Cons

    Very low pay, maybe the lowest in the business, The Freight product is awful, It is getting better I believe, but this made it very hard to close business

    Advice to Management

    Management is really good here on an Employee level, the C-Level and Investors are a crock and have ruined this place and left it where it is today- good luck!!


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  5. Helpful (1)

    "The worst company I could ever imagine."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Release Classification Analyst in Tonawanda, NY
    Former Employee - Release Classification Analyst in Tonawanda, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Livingston International full-time (More than a year)

    Pros

    The sorry excuse of a paycheck. If you suck up to everyone in the company and play lots of disc golf you'll get a half hearted promotion.

    Cons

    Management is unaware of nearly everything. Company is either very over staffed or sadly understaffed, no in between. They go through CEO's like I go through socks.
    Told us the raises would be low because the company was hurting, but still found money to buy a competitor.
    Get ready to work all the holidays and plan your vacations a year in advance. IT so bad, they deleted me out of the system before my last day.
    Bathrooms are unsanitary.

    Advice to Management

    Get with the program or you're going to continue to lose clients to your competitors. Your processing systems are old and outdated compared to other brokers.

    FIX THE BATHROOMS!


  6. Helpful (1)

    "Don't waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rca in Tonawanda, NY
    Former Employee - Rca in Tonawanda, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Livingston International (More than a year)

    Pros

    You get a paycheck.

    Cons

    The management structure is incredibly confusing. You never know where to go when you have a problem and get your hand slapped when you go to the wrong person.
    If you like nasty emails from pretentious IAs, this is the place for you!
    Mandated overtime for a year makes you dependent on the extra income and then is violently ripped away so you are struggling to make ends meet.
    They pay new hires more than people that have been there for 6 years and know the business like the back of their hand.
    The building is a joke and everyone has cancer because the only exciting thing about going to work is gossiping at the smoking hut.
    If you do your job half right, you'll probably get a promotion.

    Advice to Management

    Just leave the pool alone.


  7. Helpful (1)

    "THE WORST JOB IN MY EMPLOYMENT HISTORY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Southfield, MI
    Former Employee - Senior Business Systems Analyst in Southfield, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Livingston International full-time (More than 10 years)

    Pros

    Benefits and Salary if you survive there!!! Not much else if real importance. Get industry if you work with right people.

    Cons

    UPPER MANAGEMENT; TRAINING TECHNIQUES; COMMUNICATION; ULTIMATE FAVORITISM for UNDESERVING EMPLOYEES. I could go on and on!!!

    Advice to Management

    GUT IT and START OVER


  8. Helpful (2)

    "Not enough staff for the workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Southfield, MI
    Former Employee - Client Services Manager in Southfield, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Livingston International full-time (More than 3 years)

    Pros

    Major clients with interesting products. Industry leaders with international affiliation makes it easy to make contacts throughout United States, Canada and Mexico.

    Cons

    Challenges are that Management staffing decisions are don't seem to be based on client contract needs. The communication between the sales staff and operations staff is poor at best.

    Advice to Management

    Communicate with operations staff.


  9. "Best Admin Position Ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Greensboro, NC
    Former Employee - Administrative Assistant in Greensboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Livingston International full-time (Less than a year)

    Pros

    Pretty cool, laid back environment.

    Cons

    There are some people in the exports dept. who don't always do what they're supposed to do.

    Advice to Management

    Keep it up!


  10. Helpful (1)

    "Associate,IFTS Export"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Freight Operations Export in Harvey, LA
    Current Employee - Associate Freight Operations Export in Harvey, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Livingston International (Less than a year)

    Pros

    Great place to work and learn a new business

    Cons

    Training could be a little more organized


  11. Helpful (3)

    "Sr Customer service rep and import analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grapevine, TX
    Former Employee - Anonymous Employee in Grapevine, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Livingston International full-time

    Pros

    pay and benefits were good.

    Cons

    treated as a number not a person severely micromanaged. hostile work environment


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