MA Laboratories Reviews | Glassdoor

MA Laboratories Reviews

Updated May 4, 2017
109 reviews

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Full-time Part-time

3.3
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Abraham Ma
59 Ratings

109 Employee Reviews

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Pros
  • Really appreciate company to offer flexibility to make employees maintain work-life balance (in 14 reviews)

  • In General, people are nice and my manager is helpful (in 6 reviews)

Cons
  • The company is 99% Chinese and nearly all the workers speak Chinese and only Chinese (in 8 reviews)

  • Not much room to grow, most of the sales people that work at MALABs do not progress in their career (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (12)

    "Has been full time employees for more than 10 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MA Laboratories full-time (More than 10 years)

    Pros

    Great company, stable, flexible, great work/life balance. Opportunities are provided if your performances are excellent. Very family oriented; many company events with free food or drinks. Top management are very easy going, and reasonable management team. A lot of loyal employees who are like me, who worked for company for more than 10 years

    Cons

    Company does benefits review every year, and we look forward to more benefits to employees

    Advice to Management

    no advice to management

    MA Laboratories Response

    Nov 7, 2016 – HR

    Thank you for your dedication in working with our company. We are always appreciative of employees who continuously exceed expectations and demonstrate hard work. We are glad to hear that you have ... More


  2. Helpful (8)

    "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MA Laboratories full-time (More than 10 years)

    Pros

    Greta family. Good insurance and benefits.

    Cons

    need to have a match 401K

    MA Laboratories Response

    May 3, 2017 – HR

    Thank you for giving us feedback. As our organization grows, we are constantly reviewing our benefits options to stay competitive in our industry. We appreciate your dedication and hard work to our ... More


  3. Helpful (9)

    "You can grow here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MA Laboratories full-time (More than 5 years)

    Pros

    Ma Labs has been changing and evolving with the industry and products. The work atmosphere and culture has been changing greatly over the past 2-3 years. This is a private company so there is little to be found on the great World Wide Web. People have been saying things that are untrue and with a very slanted view. It does seem that company management is engaging here now and I want to give my two cents worth.
    Co-workers are nice and friendly. You can make friends here. Like anywhere else, you need to try to make real connections. There is no language or cultural barrier here, only in the minds of others. If you do your work and try to be part of your team, it will be well received. Those who come in with a negative mindset will not be successful here.
    You can grow here and learn different things if you want to. There are some good managers here to help you and to share their experience with you. I have helped train others and help them find their way to contribute. Management style does vary among each department and groups. I think that it is only naturally as we all come from different backgrounds and experience. For the most part, you can do your work and have a great work life balance.
    The company has been having more employee appreciation events and an offsite company holiday party. Benefits have improved last year with more options and better paid sick leave hours.

    Cons

    The company needs to continue to do what it is doing - continue with the good changes, engage with employees and keep improving the benefits.

    MA Laboratories Response

    Apr 11, 2017 – HR

    We appreciate your thorough feedback and suggestions about our company. Ma Labs believes our employees are our most valuable assets and as you mentioned, we are taking strides to further engage our ... More


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  5. Helpful (3)

    "Worse company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Jose, CA
    Current Employee - Account Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MA Laboratories full-time

    Pros

    I can't remember of any...

    Cons

    1.cheapest company 2. Discrimination base on race.3 horrible pto plans. 4. Dirty work environment . 5. Chinese speaker 5. Horrible 41k plan.

    Advice to Management

    try to make your employees happy . It doesn't mean that they working for you for years they are happy with the company because you forcing them to stay with you because of the visa issue . Instead of hiring new people try to invest in your current employee by giving them promotion and increasing salary . Been working here for 10 years and my salary haven't change .

    MA Laboratories Response

    Mar 13, 2017 – HR

    We appreciate you sharing your concerns. The happiness of our employees is very important to us. Ma Labs strives to provide competitive pay and benefits to attract new talent and retain our ... More


  6. Helpful (5)

    "No futures if you decide to work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Support Analyst in San Jose, CA
    Former Employee - Account Support Analyst in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MA Laboratories full-time (More than 3 years)

    Pros

    9 to 5 daily job, better than getting unemployment. This is a sunset industry and faces competitions from amazon. Well known company in Chinese communities treating employees bad.

    Cons

    Managers love to play politics. Super rare job promotion and very low salary compensation. Benefits is bad. Pto is even worse. Don't recommend unless u r desperate to get a job.

    MA Laboratories Response

    Mar 13, 2017 – HR

    We want to thank you for providing us your comments. Ma Labs is a company that promotes internally in accordance with our business needs. We encourage open communication throughout the organization ... More


  7. Helpful (6)

    "Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Jose, CA
    Former Employee - Product Manager in San Jose, CA
    Neutral Outlook
    No opinion of CEO

    I worked at MA Laboratories full-time (More than 3 years)

    Pros

    Work-life balance. Stable office hour. Good for entry level or be your first job. You can have basic understanding about jobs in distributors and close to retail market. Nothing too hard to learn. Good for mothers who need jobs and take care of kids everyday.

    Cons

    If you already had working experience, you might not learn too much, or see too much here. Salary isn't good. Doesn't have good promotion program. Workload can be very unfair among different team members.

    Advice to Management

    Give your team members more chance to try and learn.

    MA Laboratories Response

    Dec 16, 2016 – HR

    Thank you for your feedback. Ma Labs often promotes from within our organization and we consistently encourage our employees to openly communicate with their managers and our HR team regarding any ... More


  8. Helpful (11)

    "anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MA Laboratories full-time (More than 10 years)

    Pros

    1. Company gives the room to help you grow and offer opportunities to learn.
    2.Really appreciate company to offer flexibility to make employees maintain work-life balance
    3.the atmosphere here make you feel like being part of a family
    4 great and helpful co-workers

    Cons

    can not think of anything bad

    MA Laboratories Response

    Oct 27, 2016 – HR

    We are always glad to hear that the needs of our employees are being met. As a valued employee who has stayed with our company for over 10 years, we appreciate your feedback and we thank you for the ... More


  9. Helpful (10)

    "Ma Labs employment opportunties"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President of Sales in San Jose, CA
    Current Employee - Vice President of Sales in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MA Laboratories full-time

    Pros

    Ma Labs is a company that will allow an employe,to show off it talents and grow. It is a company that has grown in the P.C industry over the past 30 years and is one of the major players in the commercial Distribution market today. Very stable company in times where the P.C market is consolidating

    Cons

    Like to see additional training for new sales ,as the basic training is okay,but needs more debt over a longer period of time.

    Advice to Management

    to strengthen our already strong position in the market, we need to expand in more vertical markets,such as educational,government,hospitals,enterprise and surveillance markets.

    MA Laboratories Response

    Nov 7, 2016 – HR

    Thank you for sharing your insights with us. Ma Labs has been in business for over 30 years and we are progressively expanding our company with the market trends. We are regularly looking to enhance ... More


  10. Helpful (8)

    "Good Old Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in San Jose, CA
    Current Employee - Finance in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MA Laboratories full-time

    Pros

    Strong sourcing team with many IT industry veterans, true pro. Broad customers base across all continents. Smart sales and competitive pricing strategies to retain customers. Low cost logistic/fulfillment to accommodate large volume VARs. Low cost home-grown in-house ERP to handle big data processing. Good MIS support.

    Cons

    Facility needs a lot of tender loving cares.Superstars dominant majority of sales. Not balanced.

    Advice to Management

    The Sales team as a whole can be improved to be more in depth and comprehensive. The ERP system needed upgrading for more efficient data mining to stay competitive. HR can be more improvising to improve Company branding/image.

    MA Laboratories Response

    Nov 7, 2016 – HR

    Thank you for sharing your experience with us. We are glad to hear that your time spent with Ma Labs has been positive overall. We are proud to have intelligent and world class leaders in all ... More


  11. "Nice people, poor culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Jose, CA
    Former Employee - Account Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    In General, people are nice and my manager is helpful

    Cons

    Something internal the Management was going on and caused some turbulence in workplace. Commission is bad, it is almost impossible to get big chunk of commission even tho you made huge sale month.

    Advice to Management

    uhhh..

    MA Laboratories Response

    Sep 30, 2016 – HR

    Thank you for the feedback. We are continuously improving as a company and your feedback means a lot to us. We have a variety of bonus programs that our Account Managers are able to earn on a monthly ... More


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