Does MASA pay their employees well?

According to anonymously submitted Glassdoor reviews, MASA employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at MASA. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at MASA?

50% of MASA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MASA 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at MASA?

Sales Manager (4) , Sales (3) , Account Executive (2) , Accountant (2) , Accounts Receivable (2) , Administrative (2) , Claims Associate (2) , Coordinator (2) , Manager (2) , Member Service Representative (2) , Sales Agent (2) , Transportation Coordinator (2)

What are the pros of working at MASA according to real employee reviews?

"Good benefits." ((in 7 reviews)); "Leadership is approachable, transparent, and open to feedback." ((in 5 reviews)); "Great people and work life balance" ((in 4 reviews)); "Snacks, coffee, free parking." ((in 3 reviews)); "Employees are encouraged to give feedback and find ways to help the operations run more efficiently." ((in 3 reviews))

What are the cons of working at MASA according to real employee reviews?

"Also management walks around asking those that speak Spanish to "English Only"." ((in 7 reviews)); "There were a couple great managers." ((in 2 reviews))

MASA reviews

Compare reviews

3.2

50% would recommend to a friend

(74 total reviews)

David Harris

54% approve of CEO

59% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

MASA has an employee rating of 3.2 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MASA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

74 reviews

5.0

Sep 25, 2025

Collaborative, fast-growing company with meaningful work and supportive leadership

Senior manager, finance and data analytics

Recommend

CEO approval

Business Outlook

Pros

Strong sense of mission and purpose - everyone feels connected to the impact of the work. Leadership is approachable, transparent, and open to feedback. Great opportunities for growth and learning, with exposure to diverse projects. Team culture is collaborative, inclusive, and supportive. Hybrid/remote flexibility that promotes work-life balance.

Cons

Fast-paced environment may feel challenging at times for those who prefer a slower tempo. Growing company means some processes are still evolving, but leadership is attentive to improving them.

1.0

Dec 6, 2017

Senior Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good compensation. Staff members are friendly and attempt to foster a warm work environment. Staff sincerely desires to perform well at all times.

Cons

Upper management does not provide clear direction for new employees and has poor communication and behaves advantageously, as spearheaded by the owner's mandates. Management tends to take advantage of professionals until they determine that their usefulness has expired and that they can be easily replaced.

1.0

Jan 22, 2023

Accounting/Finance department is toxic…CANDIDATES BEWARE!

Accountant

Recommend

CEO approval

Business Outlook

Pros

Nice office, snacks in the break room

Cons

The Accounting/Finance department is completely toxic. If you are a prospective candidate, do your due diligence and read these reviews. The CAO is a micro manager and will be the WORST leader you will ever work for. ZERO leadership qualities. If you chose to ignore these posts and go in there, you will realize quite quickly that you made a mistake. The people that are in there want to quit but most do not have other options. They will try to sell you on what a great place it is but it is a miserable environment with long hours and the management really does not care about you. Finally, the place is owned by a private equity company and WILL BE SOLD in a year or two…meaning that your job will be in jeopardy if the company is sold. Beware.

MASA Response

3y

Thank you for taking the time to leave a review of your experience at MASA. Your description is certainly not in line with where we strive to be as an organization, or the culture we have worked hard to build. We value our employees above all else and are committed to creating and maintaining a workplace in which all employees have an opportunity to contribute to the success of the company and are valued for their skills, experience, and unique perspectives. Our Accounting/Finance team has many tenured employees who continue to develop and grow as valued members of our team. As a former employee, you are always welcome to reach out to HR and share your prospective one-on-one if you would like to provide additional feedback about your unique experience at MASA.

Viewing 1 - 3 of 74 Reviews

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Collaborative, fast-growing company with meaningful work and supportive leadership

Senior Accountant

Accounting/Finance department is toxic…CANDIDATES BEWARE!

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