Manychat reviews

4.6

91% would recommend to a friend

(96 total reviews)

Mike Yan

97% approve of CEO

95% positive business outlook

Manychat has an employee rating of 4.6 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Manychat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

96 reviews
1.0
Mar 27, 2024

Run

Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, good work life balance

Cons

Not a great place to work. People are not open to new ideas, huge cultural gaps, poor leadership, lots of whiplash with strategy. Would not recommend.

1.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Austin office is fun and the Marketing Team is a wonderful team to join.

Cons

Leadership style from the COO created a toxic environment. During my time at the company, the COO’s approach often felt authoritarian and dismissive, which made collaboration difficult and discouraged open communication. Feedback was not welcomed, and decisions were frequently delivered top-down without transparency or consideration for team input. Concerns about retaliation and lack of psychological safety. Raising issues or offering constructive feedback often felt risky. The culture around the COO’s organization did not promote trust, and many team members operated in a state of tension or fear of repercussions. Possible suppression of employee feedback. I previously submitted a candid review that later disappeared from the site. While I cannot confirm the reason, the removal raised concerns for me about whether negative employee experiences are being flagged or challenged by leadership rather than addressed internally. High stress, inconsistent direction, and low support. Expectations were often unclear or changed abruptly, leading to rework and unnecessary pressure. Support from leadership was limited, and teams were often blamed rather than coached.

1.0
Nov 2, 2023

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people are nice and friendly

Cons

Leadership is completely out of it

Viewing 1 - 3 of 96 Reviews

Glassdoor has 106 Manychat reviews submitted anonymously by Manychat employees. Read employee reviews and ratings on Glassdoor to decide if Manychat is right for you.