Mapco Express Reviews | Glassdoor

Mapco Express Reviews

Updated Jul 6, 2019

To filter reviews, or .

Found 128 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
23%
Recommend to a Friend
44%
Approve of CEO
Hal Adams
17 Ratings
Pros
  • "I have met alot of great people working here(in 5 reviews)

  • "Meeting new people within the company(in 5 reviews)

Cons
  • "you will have to work very long hours(in 14 reviews)

  • "Deadlines, turnovers, lack of communication from upper management(in 11 reviews)

More Pros and Cons
  1. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mapco Express part-time

    Pros

    It's ok I guess it a job but it is stressful

    Cons

    Too much stress when people call out

    Mapco Express2018-10-15
  2. "Worked with"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Mapco Express full-time

      Pros

      Staff is great great environment

      Cons

      Can not think of such

      Mapco Express2019-06-27
    • "Not The Best"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate/Cashier 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Mapco Express part-time for more than a year

      Pros

      They allow as many smoke breaks as your lungs allow

      Cons

      If you don’t smoke, your coworkers are always leaving you in the store to do all the work.

      Advice to Management

      Hire better people. Stop expecting top notch work when you pay bottom dollar salaries and wages.

      Mapco Express2019-06-27
    • "Fast-paced customer based work environment"

      StarStarStarStarStar
        Current Employee - Assistant Manager 
        No opinion of CEO

        I have been working at Mapco Express full-time for more than a year

        Pros

        Great benefits and decent pay! Continual training.

        Cons

        You have to work Holidays and weekends!

        Advice to Management

        Cut down on the red tape and listen more to the store managers instead of focus on a one size fits all for every store location. It takes so long to get something g accomplished after you have submitted a request.

        Mapco Express2019-06-04
      • "It could be great, but...."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager in Jasper, TN
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Mapco Express full-time for more than 5 years

        Pros

        Paycheck clears, literally the only pro.

        Cons

        Store Managers have been stripped of powers to remove cancerous employees, leading to poor employee morale, and increased turnover. If you are a salaried employee, be prepared to work 60+ hours every week or risk being terminated because you can’t keep up with the ever increasing list of tasks you are required to preform. It is not a positive atmosphere, everything feels punitive in nature. Never expect to hear positive...

        Show More

        Advice to Management

        Find someone else for my store quickly. I am not staying. I killed myself for this company (for years) only to be told it was still not enough. I will not miss my children growing up because your idiotic sales plans aren’t profiting enough. Maybe look to some of your category managers to perform better. They are all a joke. Every. Single. One.

        Mapco Express2019-07-06
      • "My thoughts on working for Mapco"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Cashier in Nashville, TN
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Mapco Express part-time for more than a year

        Pros

        Flexible schedule, and I personally like my store manager.

        Cons

        Not enough pay. I've been robbed at gunpoint, threatened with violence often, by inebriated or high people. I sgouldntbhave to fear for my life Every time I go to work for 11 an hour! Also, I average over 40 hours per week, yet I'm considered part time when it comes to benefits. That's not right And should be illegal, if its not!

        Advice to Management

        Pay a living wage and offer benefits and you'll get a much better class of employees.

        Mapco Express2019-05-29
      • "MAPCO functions as a struggling start-up company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Corporate Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Mapco Express full-time

        Pros

        The team I worked with and coworkers from other teams were wonderful to work with. Decent amount of paid time off. Complimentary drinks provided and convenient store located at corporate office.

        Cons

        First and foremost, bad/poor ratings at the store level are a direct reflection of how the corporate office functions. This company needs a complete overhaul on its leadership and it’s processes. Communication is a challenge for the entire company. As a result, direction is muddy and employees end up reworking the same projects over and over again until they can track leadership down to “figure out” what they really...

        Show More

        Advice to Management

        Learn how to better support your teams, while trying to reach company goals. Just because you say it, it doesn’t mean that the people you’ve placed in leadership roles actually have the capability of accomplishing this. You all have a lot to improve on and work to do.

        Mapco Express2019-06-08
      • "Too much for one person"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Manager in Huntsville, AL
        Doesn't Recommend
        Approves of CEO

        I worked at Mapco Express full-time for more than a year

        Pros

        The people I worked with

        Cons

        The lack of support

        Mapco Express2019-03-08
      • "What is your focus?"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - District Manager in Chattanooga, TN
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at Mapco Express full-time for more than 5 years

        Pros

        Great people in all areas.

        Cons

        I am asked to push myself harder month after month without adequate compensation.

        Advice to Management

        This new company needs to learn what it wants to be known for.

        Mapco Express2019-03-05
      • Helpful (2)

        "Third shift rules"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Associate in Nashville, TN
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at Mapco Express part-time for less than a year

        Pros

        You work alone, it's a pro if you don't like working with others. Its slow if you can't handle fast paced.

        Cons

        They have to have you in camera for every second or you will get in trouble with your boss. Like they want to see you eating like some food porn. They don't believe you have nothing to do because they would rather see you clean slime out of a corner that you didn't even know existed. If you can't follow any other rules they give you, which come randomly as you do things they don't like, you will have hours cut. And...

        Show More

        Advice to Management

        Stop using cameras for EVERYTHING. TALK TO YOUR EMPLOYEES, I SEE MY BOSS ONCE A WEEK OR LESS. I receive a text a week with something about our store, but not actual work to do.

        Mapco Express2019-03-02
      Found 128 reviews