Mindfield Reviews | Glassdoor

Mindfield Reviews

Updated April 19, 2017
23 reviews

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Full-time Part-time

2.7
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Cameron Laker
16 Ratings

23 Employee Reviews

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  1. "Creative Producer Account Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CREATIVE PRODUCER and ACCOUNT LEAD in Ann Arbor, MI
    Former Employee - CREATIVE PRODUCER and ACCOUNT LEAD in Ann Arbor, MI

    I worked at Mindfield full-time (More than 8 years)

    Pros

    Small, intimate work environment. Relaxed atmosphere.

    Cons

    Lack of focus and process


  2. "Let's be real here, Mindfield"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mindfield full-time (More than a year)

    Pros

    - On-boarding process. In your first few weeks, you will probably think this is the best company ever
    - Free snacks and lunches, fun company events, office decorations for holidays
    - You don't need relevant experience or any interest in recruitment to get hired
    - CEO genuinely cares about his company. His main focus is sales but is oblivious of what's going on with operations
    - You will make a lot of friends

    Cons

    - Mindfield is not recognized in the industry and/or is not respected by other employers
    - Employees have been screwed over for salary, benefits, bonus payouts, promotions, etc. One former employee made almost $3000 in bonus and was told on her last day that she would not get it because she quit 3 days before the month was over
    - Work from home policy is non-existent because they can't get past the archaic bums in seat mentality
    - Taking a vacation is frowned upon. You will have to battle them to take a week off.
    - You will be micro-managed and shackled by activity based metrics
    - Office location. Unless you have a car, the only places within walking distance are a hotel Starbucks and 2 small cafes
    - Turnover has been an ongoing issue. For all positions.
    - Lots of gossip. We know what goes on behind closed doors.
    - Quantity over quality work. You will get burnt out fast.

    Advice to Management

    Actually address the issues that get brought up in town halls. Listen to your employees (90% are unhappy and are actively job searching). One question was about the turnover problem and your response was "We don't have a turnover problem." People are leaving almost every week.


  3. Helpful (1)

    "Talent Acquisition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Former Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mindfield (More than a year)

    Pros

    Great culture / Family style environment
    Flexible schedule
    Open door policy
    Management / CEO has a good vision - smart!

    Cons

    Low pay - but this is entry level!
    Lack of growth opportunity

    Advice to Management

    Promote the right people!

    Mindfield Response

    Mar 2, 2017 – Director of People & Culture

    Thank you for the positive feedback on our workplace. Our values-based culture is very important to us as we continue to build our team. We know that listening to our employees and taking their ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Talent Acquisition Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Young, energetic group of people

    Cons

    There is high turnover in the company

    Advice to Management

    Good job


  6. Helpful (3)

    "Good place to start. Don't stay too long."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Former Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mindfield full-time (More than a year)

    Pros

    This is a place to get your start post-university. They hire without office experience and are mainly looking for the right personality (can talk on the phone and connect with people).
    Working as a recruiter can be repetitive but you do talk to some genuinely interesting people sometimes.
    This position gave me the experience that was necessary to move into my career of choice. Everyone I can think of who has left the company was able to move into a great position that they genuinely wanted.

    Cons

    The job is really repetitive. It is basically working in a glorified call-center.
    The management tend to think that they are the s*** and talk a lot about all the opportunities coming up in the company because it is growing so much. I don't know if they believe what they are saying or just hoping that all employees will buy in. The opportunities didn't come and talking to people who are still there, they still haven't. This doesn't mean that it is a bad place to work but I wouldn't invest more than 1-2 years in the job.

    Advice to Management

    Tell it how it is. Recognize that most employees at your company are doing remedial, repetitive work and embrace that. Company culture will improve!


  7. "Great Place to Start a Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience
    Former Employee - Customer Experience
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mindfield full-time (More than 3 years)

    Pros

    • Passionate CEO with strong company culture
    • Lots of opportunities to talk directly to the CEO and leadership team in a casual setting
    • Fun staff events and community initiatives
    • Growth opportunities and exposure to different departments and clients
    • Great benefits and fair wages
    • Opportunities to stand out among management through goal driven, innovative environment
    • If you have ideas, leadership wants to hear them
    • Casual office environment
    • Warm and welcoming team
    • Fun bonus structure and weekly recognition
    • Weekly company huddles provide transparency among departments

    Cons

    • Must be able to adapt to change (frequent structural changes)
    • High turnover
    • Young staff

    Advice to Management

    • Enforce expectations of roles and responsibilities among departments
    • Better forecasting is needed for on boarding employees before busy seasons


  8. Helpful (3)

    "Okay place to start out, that's about it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Current Employee - Talent Acquisition Specialist in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mindfield full-time (Less than a year)

    Pros

    Cool benefits, friendly people, open to giving people their first experience. Lots of support through other staff. Possible to earn bonuses.

    Cons

    Unhappy coworkers. Work extremely repetitive. Lots of talk to try and hype people up but there is no real benefit to employees from those actions.
    High stress. Creates unhealthy competition with "points" system.

    Advice to Management

    Revamp the 'points' system. It's obvious it doesn't work. Provide more clarity on how the business is run and how anyone is actually adding any value to the company. Figure out how to motivate people properly.


  9. Helpful (7)

    "great for a short-term experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Mindfield full-time (Less than a year)

    Pros

    - welcoming to new employees
    - account managers are very supportive
    - gastown/chinatown lunch options
    - very clean and vibrant office
    - upbeat meetings/passionate CEO

    Cons

    - unclear benefits, low pay
    - training could be done better
    - high turnover, not surprising to see someone leave every other week
    - for a high tech company, there seems to be a lot of tech issues

    Advice to Management

    - co-workers talk amongst each other saying how long they're planning to stay
    - the main reason we want to start job searching again is because the pay is too low and the work starts to feel redundant


  10. Helpful (11)

    "Awesome company with a one of a kind culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Vancouver, BC (Canada)
    Former Employee - Recruiter in Vancouver, BC (Canada)
    Recommends
    Positive Outlook

    Pros

    Mindfield gives you the opportunity to get your foot in the door with little experience. The company has an awesome culture and an even better group of people to work with, and they really care about their people. They encourage and give you the opportunity to grow within the company, and the environment fosters personal development. Management lives by an open door policy, and they are more than willing to sit down with you and talk or discuss opportunities.

    Cons

    - pay is average, but opportunities for raises every few months

    Advice to Management

    Mindfield is an awesome company that gives people the chance to get great experience and is a place where people genuinely enjoy coming to work everyday. The culture is like no other and the people that make up this company are one of a kind. Management should continue to encourage internal growth for employees and keep that awesome culture alive; and I have no doubt that Mindfield will continue to be successful!


  11. Helpful (8)

    "Good Place to Start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter
    Former Employee - Recruiter
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -great co-workers
    -good location
    -opportunities for employee engagement and growth

    Cons

    -low pay and poor benefits
    -monotonous work
    -management can get too high on themselves

    Advice to Management

    Take down those embarrassing fake reviews.

    Mindfield Response

    Apr 17, 2015

    Thanks for your thoughts, I can assure you that I'm unaware of any fake reviews on this site. With that being said, we did follow Glassdoor's recommended best practices to ask current and previous ... More



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