Mintel reviews

3.4

53% would recommend to a friend

(608 total reviews)

Matthew Nelson

39% approve of CEO

41% positive business outlook

Mintel has an employee rating of 3.4 out of 5 stars, based on 608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mintel employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

608 reviews
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are that there are genuinely good people working at the company. I’ve met some amazing colleagues whom I’ll truly cherish. It makes my heart happy to have worked alongside people like them. At the same time, it breaks my heart to see that these are the very people suffering from these foolish decisions made by foolish leadership.

Cons

When I joined, Mintel was a safe place. Under CEO Mattew Nelson, that changed. They don’t know what they’re doing. They pick scapegoats first layoff in February then June saying m it’s not about performance, but they keep people who sit like furniture. These folks know nothing about the product, don’t understand GNPD, and yet they sit in leadership. They don’t even know how to use GNPD, and that’s who they keep. The company is a circus run by jokers.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Mintel offers the opportunity to work on interesting research questions for well-known, high-quality brands, which keeps the work engaging and intellectually stimulating. The people are a standout strength of the organization. Colleagues are smart, collaborative, and genuinely care about both the work and each other. There is a strong sense of professionalism and dedication across teams, and you can learn a lot from peers with deep industry expertise.

Cons

Internal systems and processes can make it difficult to operate efficiently. Frequent changes to workflows, priorities, and team structures create ongoing disruption, requiring constant adjustment that can slow down work and impact consistency and quality. Career growth opportunities can be limited depending on your team and role. When advancement opportunities do arise, they do not always come with meaningful compensation increases, which can be frustrating for high-performing employees taking on more responsibility. The culture is performance-driven and, at times, can feel unsustainable. Employees are often expected to do more with less, especially during periods of change, which can lead to burnout. While leadership messaging is generally positive and supportive in tone, there can be a noticeable gap between what is communicated and what is experienced day to day. Strategic priorities also tend to shift frequently, with significant investment in new initiatives that do not always yield results. This can contribute to a sense of instability, especially when those shifts are followed by restructuring or layoffs. As a result, even strong performers may feel a lack of long-term security.

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Glassdoor has 665 Mintel reviews submitted anonymously by Mintel employees. Read employee reviews and ratings on Glassdoor to decide if Mintel is right for you.