Mintel Reviews | Glassdoor

Mintel Reviews

Updated November 15, 2017
164 reviews

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3.4
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Peter Haigh
84 Ratings

164 Employee Reviews

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Pros
  • There is an incredible work-life balance - you can absolutely have it all here (in 21 reviews)

  • Fun and has some work from home flexibility (in 10 reviews)

Cons
  • Very VERY slow career progression (in 12 reviews)

  • Lack of training - High turnover - Not enough room for advancement - Bullies (in 5 reviews)

More Pros and Cons

  1. "Its been fun n flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support in Chicago, IL
    Current Employee - Client Support in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mintel full-time (More than a year)

    Pros

    Pay is above average to start, plus you are pay 3k if you referred someone. Also the company does many gatherings and team outings through out the year

    Cons

    Specifically to my position in help desk, there is a lot of down time. When its busy is busy, plus you have to cover the front desk. You cant move up unless you’re in sales or have the experience.

    Advice to Management

    Managers should focus more on developing team members to give them a chance at moving up. One simply don’t want to do one job for ever.


  2. "Research Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mintel full-time

    Pros

    Fun and has some work from home flexibility

    Cons

    Limited career advancement and lots of work!

  3. "Nice office... cliquey colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mintel full-time (More than a year)

    Pros

    Great office space, bright and colorful with several break out spaces to work in.. if you feel comfortable doing so.

    Cons

    VERY cliquey office environment. Not very inclusive off the bat, really takes a while for anyone to feel comfortable.. but if or when you find your clique...it'll be up to you to involve yourself in the company culture.

    Advice to Management

    WAY too low of pay for entry level employees in departments other than sales.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mintel full-time (Less than a year)

    Pros

    Great client exposure, Cool office space, Well established and respected company, work from home benefits

    Cons

    Analyst roles very independent almost to a fault, lacking a bit of support in the beginning


  5. Helpful (1)

    "Interesting but tricky"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Mintel full-time

    Pros

    The research job is very dynamic and interesting.

    Cons

    Never trust senior management. Decisions are made without much structure.


  6. "Interesting Content"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at Mintel full-time (More than a year)

    Pros

    Interesting content, lots of travel, great money

    Cons

    It is a company selling a nice to have rather than a need to have product


  7. Helpful (2)

    "Inviting co-workers, interesting work, and academic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mintel full-time

    Pros

    -Work tends to be interesting and rewarding
    -Fairly good training system that allows you to hand-pick the trainings you want to go to
    -Friendly co-workers and a fair amount of fun office events, parties, and intramural teams
    -Great benefits that include the ability to work from home 2 days each week, 20 days of PTO off the bat, and a standard 401K with pretty good matching
    -Experienced management that is helpful and friendly, although I'm sure this varies by department and team
    -Fairly transparent and savvy leadership that is present in office frequently
    -Employees can be recognized for good work through MVP nominations and promotions
    -Chicago office is modern and in a great area of the city
    -Free birthday treats and lunch every month

    Cons

    -The open office environment can be distracting and isn't for everyone
    -The constant moving of desks and not having your own space can be annoying
    -The office can get overcrowded at times and due to the open environment and shared desks it is easy to get sick
    -Sometimes there are a lack of available meeting rooms
    -Room for advancement seems weak across departments and teams
    -Pay could be a bit higher

    Advice to Management

    Keep up the good work in promoting a culture in which employees can learn and grow in, while receiving excellent benefits! If employees are valued then pay should be increased, potentially starting with annual pay raises and/or cost of living raises. Hopefully expansion of the company will open up more senior positions for high performing workers to advance in, as currently it seems that those who leave do so because there is no room in the near term for a promotion.

  8. Helpful (3)

    "Don't fall for the pretty office, it's just a facade"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mintel (More than a year)

    Pros

    -Yes, the office in Chicago is nice. The location it's ok...
    -Yes, most people are friendly
    -The products/databases are well designed

    Cons

    -Pay is ridiculously low. Even below averages for every position. "We are the most expensive market research company because we are the best" Oh yeah? then why don't you also pay employees accordingly? This is a common practice of Brtish companies I realized.
    -As the company gets bigger, all the processes are getting more cumbersome (i.e. hiring, reimbursement)
    -Commission is also meager even though they will put pressure on you (daily!) to get those renewals.
    -They will make you travel, and be flexible but unless one of the big honchos leaves the company there is no room for growth. If you really want to save and make some decent money do yourself a favor unless and look somewhere else.

    Advice to Management

    -Everyone is different, get to know your employees better so they don't get lost in the anonimity of a corporation
    -Pay increase. 1.5x at least, although will never happen.


  9. Helpful (8)

    "Lordy am I glad that’s over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mintel full-time

    Pros

    - Whenever the office hosts a client event, leftover food is shared with employees in the kitchen
    - There is a mediocre, overpriced sandwich shop located in the building lobby
    - Missing phones/jewelry are promptly turned into HR
    - If you survive a year, you are rewarded with a fleece jacket
    - Access to M&Ms in the lobby, which can be used sparingly to “address the occasional sweet tooth”
    - Job itself was good - if you enjoyed writing book reports as a kid, this is the opportunity to basically do that full time as an adult under the guise of “research”.

    The company does offer some real benefits, including strong work-life balance such as the ability to work from home.

    Cons

    For starters, the open concept office space breeds germs and people are constantly sick through winter, which isn’t a deal breaker but it does get annoying.

    However, the biggest con is that despite having regular reviews, Mintel does not give employees annual pay raises - nothing, not even cost of living. Management generally thinks the strong work-life balance will make up for this, but very high turnover suggests it's not working. To get a salary increase, one must make a lateral move, receive a promotion, or work on the food team.

    Despite some departments supposedly having established career paths, the requirements for moving up the career path are murky at best. Managers were actually told that they couldn't share the promotion requirements with employees, making it hard to know what skills you need to work on in order to actually get promoted. Promotions are also very budget-driven and not performance-based. In other words, they’ll tell you that if you do XYZ you’ll get a promotion, but the reality is you might have to wait a full year until the next fiscal budget in order to get that promotion. Also, promotions are basically title changes, no change in responsibilities, so you aren’t actually boosting your resume. Essentially, these career paths were created to give the illusion of career growth, even though growth doesn't actually exist.

    Additionally, because of high turnover, managers are friendly with their direct reports and avoid confrontation, but this friendliness means that they rarely provide the constructive criticism that people need to improve their performance. As a result, people can be clueless as to whether they are a high performer or if they’re struggling.

    The Mintel culture is also OK for some, but not for everyone. There's a set of Mintel lifers who thrive at being big fish in a small pond, and seem to be constantly patting each other on the back. If you manage to slip into this “in-crowd” you’ll be taken care of at the company. If not, working there can be awful.

    Advice to Management

    Mintel isn’t the only company these days that has strong work-life balance, especially in the market research industry where most work can be done remotely. Reward people with money if you want them to stay, or come up with real career paths so that they can actually develop their skillset, as opposed to just getting title changes.


  10. Helpful (1)

    "Accounting"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mintel full-time

    Pros

    worklife balance is good enough

    Cons

    salary increases are too low


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