Pros
The pros are that the company is filled with great people: very smart, engaged and creative. The job used to be enjoyable. Clients are generally great to work with. Day to day can be very interesting. Commitment to inclusive working environment.
Cons
Where do I start? Three years ago, I would have rated five stars. The leadership needs to go. Problems seem to be scapegoated on individual departments through restructuring and layoffs. Communication is terrible. There is no collaboration across teams because the structure isn’t there. The product has been stale. The company has aggressively pushed AI at the expense of client engagement and meaningful interaction. Staff members have great ideas that rarely get heard. Leadership talks at staff instead of with them, closing off all comments and communication on meetings. No one talks to each other anymore. Career progression is nonexistent. Salaries have stalled. The company seems to be in crisis after multiple rounds of layoffs and restructuring. Leadership seems disconnected about what actually happens every day. Strategy is all big picture vision and the steps are never taken to successful achieve it, making it feel chaotic and confusing. It’s gotten so disorganized it’s hard to even do your job every day. It’s been like this for nearly a year.