Mintel reviews

3.4

53% would recommend to a friend

(609 total reviews)

Matthew Nelson

39% approve of CEO

41% positive business outlook

Mintel has an employee rating of 3.4 out of 5 stars, based on 609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mintel employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

609 reviews
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are that the company is filled with great people: very smart, engaged and creative. The job used to be enjoyable. Clients are generally great to work with. Day to day can be very interesting. Commitment to inclusive working environment.

Cons

Where do I start? Three years ago, I would have rated five stars. The leadership needs to go. Problems seem to be scapegoated on individual departments through restructuring and layoffs. Communication is terrible. There is no collaboration across teams because the structure isn’t there. The product has been stale. The company has aggressively pushed AI at the expense of client engagement and meaningful interaction. Staff members have great ideas that rarely get heard. Leadership talks at staff instead of with them, closing off all comments and communication on meetings. No one talks to each other anymore. Career progression is nonexistent. Salaries have stalled. The company seems to be in crisis after multiple rounds of layoffs and restructuring. Leadership seems disconnected about what actually happens every day. Strategy is all big picture vision and the steps are never taken to successful achieve it, making it feel chaotic and confusing. It’s gotten so disorganized it’s hard to even do your job every day. It’s been like this for nearly a year.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are that there are genuinely good people working at the company. I’ve met some amazing colleagues whom I’ll truly cherish. It makes my heart happy to have worked alongside people like them. At the same time, it breaks my heart to see that these are the very people suffering from these foolish decisions made by foolish leadership.

Cons

When I joined, Mintel was a safe place. Under CEO Mattew Nelson, that changed. They don’t know what they’re doing. They pick scapegoats first layoff in February then June saying m it’s not about performance, but they keep people who sit like furniture. These folks know nothing about the product, don’t understand GNPD, and yet they sit in leadership. They don’t even know how to use GNPD, and that’s who they keep. The company is a circus run by jokers.

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Glassdoor has 666 Mintel reviews submitted anonymously by Mintel employees. Read employee reviews and ratings on Glassdoor to decide if Mintel is right for you.