Multnomah County Library Reviews | Glassdoor

Multnomah County Library Reviews

Updated July 23, 2017
10 reviews

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3.8
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Recommend to a friend
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Vailey Oehlke
4 Ratings

Employee Reviews

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  1. "Meaningful Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Access Services Assistant in Portland, OR
    Former Employee - Access Services Assistant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Multnomah County Library part-time (Less than a year)

    Pros

    + Excellent sense of staff community.
    + Supportive teamwork-based rapport with all co-workers.
    + Excellent benefits.
    + Library culture that is dedicated to diversity, cultural enrichment, and community support.

    Cons

    - Sometimes felt like monotonous physical labor.

    Advice to Management

    Increase desk time for ASAs.


  2. "Varies by branch - few benefits/opportunities for on-call"

    StarStarStarStarStar
    Current Employee - On-call Page in Portland, OR
    Current Employee - On-call Page in Portland, OR

    I have been working at Multnomah County Library (More than a year)

    Pros

    Being a part of an amazing library system, getting to work with some great people, and helping contribute to a community resource. Being around books! Some branches have a really great dynamic as far as teamwork. On-call: flexibility as far as what shifts you take and when.

    Cons

    The job is very repetitive, and there can be some elitism from other classifications. Being on-call means no guaranteed hours, no benefits, and not even sick time (the county is exempt from the sick leave ordinance). You're also often looked down on as being "just a sub". Many staff members are very grumbly/complainy, which can be tiring to be around. Very little opportunity as on-call to become a regular staff member.

    Advice to Management

    Be proactive about addressing negative vibes that develop in certain branches/groups. Change hiring policies to allow giving preference to on-call staff who are already trained and tested.

  3. Helpful (1)

    "Corrupt Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Page in Portland, OR
    Former Employee - Library Page in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Multnomah County Library full-time (More than 10 years)

    Pros

    Great benefits, but you can get great benefits working for any other government organization.

    Cons

    After 12 years and many management transitions it is obvious that it is not about what you know, but who you know in the organization. The union is in bed with management, and if your an older employee they will give you more reason to leave than to stay. There is no career path even if you get a degree in most cases. A job here is only for the elite and that is made apparent everyday especially if you are a lower class employee.

    Advice to Management

    It's not about you...it's about how well you serve the public. Everything you do is public record and if your intentions are not pure eventually with time it will become crystal clear your not doing your job.


  4. "Hummmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OA2 in Portland, OR
    Current Employee - OA2 in Portland, OR
    Recommends

    Pros

    They have the best benefits!

    Cons

    The employees and managers need to show more leadership.

    Advice to Management

    Need to work more with there employees.


  5. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Multnomah County Library full-time

    Pros

    -Protected by the union
    -Great medical benefits if you are 30+ hours/week
    -Friendly and supportive co-workers and managers
    -Work in an environment of learning and resource sharing

    Cons

    -Working with the public and attempting to answer and help with any question they come in with
    -Bureaucratic, so changes can move very very slow
    -No one ever gets fired even if they are a terrible employee (a con to working in a union environment)
    -A pro and a con would be there is a lot of internal promotion, but sometimes because we prefer to promote internally we have managers/administrators that are not really suited for that position


  6. "Great place to work but hard to promote"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Multnomah County Library part-time

    Pros

    Great culture, interesting coworkers, feels like your doing something good for the community

    Cons

    Hard to promote, a lot of the better paying jobs are being phased out

    Advice to Management

    If they could just make it more easy to promote. I feel like I'm forced to look for work elsewhere but I'd like to stay.


  7. "One of the best and largest libraries in the United States!! That's how awesome it is!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Multnomah County Library full-time

    Pros

    Working for one of the best and largest libraries in the USA.

    Cons

    Unfortunately it is part of the County so pay isn't the best but benefits are great!!

    Advice to Management

    Less managers, appreciate clerks more and the wide variety of duties they have.

  8. "Summer Reading Assistant"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Multnomah County Library as an intern

    Pros

    The people there are super nice, and you get the chance to interact with many different kinds of people from around your community.

    Cons

    Some things could be a little more organized, and there could be more defined protocols for some things.

    Advice to Management

    I would love it if the management checked in every couple days to see what was going well and what needed to be worked on.


  9. "Big organization, but with little room for growth for entry level workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    Pros

    Good benefits. Stability. Flexible sometimes when needed.

    Cons

    Very bureaucratic, especially in a union represented position


  10. "Page"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Page
    Former Employee - Library Page
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Multnomah County Library part-time (Less than a year)

    Pros

    Enjoyable co-workers
    Benefits paid with half time work status
    Relaxed work environment

    Cons

    Little variation in the work
    Very strict about job descriptions (depending on the branch)
    Little room to advance

    Advice to Management

    Be more flexible about job descriptions to the extent that's possible.
    Allow page staff to contribute more meaningfully with their strengths
    Allow more branch autonomy
    Be more open to change