Nextdoor Reviews | Glassdoor

Nextdoor Reviews

Updated November 9, 2018
32 reviews

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4.1
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Nirav Tolia
20 Ratings

32 Employee Reviews

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Pros
  • "Excellent work-life balance, too" (in 4 reviews)

  • "There are really great people working here despite the lack of clear direction from the leadership" (in 5 reviews)

Cons
  • "Had to pull a few long hours, but for the most part, the work-life balance was great" (in 5 reviews)

  • "As we were "pioneers" in this area, there was a lot of change and some uncertainty" (in 2 reviews)

More Pros and Cons

  1. "Excellent people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer(Internship) in San Francisco, CA
    Former Employee - Software Engineer(Internship) in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nextdoor full-time (Less than a year)

    Pros

    Great engineering culture, intelligent and approachable people, and flexibility on projects.

    Cons

    Still under 300 ppl so if you're looking for a large company this isn't it.


  2. "The fellow employees are great."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Nextdoor full-time

    Pros

    Cool coworkers. The usual tech company perks- loaded kitchen/snacks, dinner, lunch, etc. Location.

    Cons

    Maybe this is team specific, but management plays favorites and communication doesn't feel open. A growing company has certain burdens, and there's a lot of change happening right now, but they need to realize the talent they have within the company instead of sticking their employees in a hole they can't get out of. Or be upfront about the difficulty/lack of ability to move up/chance of increased responsibility. Basically feels like a dead end job.

  3. Helpful (1)

    "A memorable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time

    Pros

    * Great culture produces great people. The culture in Nextdoor is more gentle than a lot of hard-charging startups. Here people treat each other like how neighbors should treat each other. Most people are genuine, and I made several friends that I hope friendship can be life-long.
    * Work-life balance. This is something really rare in startups this size and stage. I feel comfortable working from home whenever I need. And taking a vacation is not something I feel uncomfortable doing.
    * Meaningful work. There are many startups in Silicon Valley with great valuation and product, but it's rare to find a product with a strong mission to be helpful to people. A lot of people come to Nextdoor because of this, and that makes the culture unique.

    Cons

    * As the company grows, there are more and more cases when talking overtakes doing. It's different team by team, but for some team, the culture is going down. People who do the most talking get the most visibility, instead of people who actually do the work.
    * No clear career path for more responsibility. It's rare or impossible to find someone younger than 30 taking on a leadership position. Unless in a small org.
    * Engineering leadership is not strong enough to take the product to the next level, at least for some teams. Nextdoor has good engineers, but not enough architects who have the capability to take some team to the next level. However, there are definitely teams within Nextdoor that are excellent technically.
    * Location is less than ideal. Let's just put it this way. Civic Center station has probably one of the highest concentration of homeless, and it literally has a poop crisis. You have to look down on the street all the time to avoid stepping on something. But you can never avoid the smell. Getting to work feels like a survival game sometimes. And Nextdoor is staying here for the foreseeable future.

    Advice to Management

    * Put users first. Not money first.
    * Try to put people who have both the technical chop and product sense at the leadership position. Now the company feels heavily PM driven.
    * Avoid using words like "strategize", "seasonal softness", "watching it closely". Let's use words that mean something.
    * During all hands, let execs who don't have to speak sit anywhere but the very front. Sometimes it feels like the seats are ordered by level of importance. Not very good for company culture.


  4. Helpful (2)

    "LACK OF LEADERSHIP / DIRECTION"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nextdoor full-time

    Pros

    Headphones + gym membership are nice perks! There are really great people working here despite the lack of clear direction from the leadership.

    Cons

    Where to begin..

    Nextdoor has aggressively hired from Twitter in the Sales Org. This has led to a toxic work environment with leftover politics from a prior employer.

    There is also limited transparency with job requirements, KPIs, and career growth. This level of ambiguity leads to a lot of miscommunication and unclear expectations (with many people working below their abilities), in addition to toxicity from the leadership.

    Advice to Management

    Hire from successful businesses across the tech landscape, not exclusively Twitter. Create a strategy for monetization and share it with the org.


  5. Helpful (1)

    "Great engineering culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time (Less than a year)

    Pros

    - Very helpful engineering culture. Never feel blocked or afraid to ask someone else for insight.
    - Get to work on focused teams with impactful missions such as launching into a new country or bringing a new product to life.

    Cons

    Can't think of any. Sometimes team size feels like a constraint, but this is an issue at most startups.


  6. Helpful (1)

    "Great bunch of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nextdoor full-time

    Pros

    great environment, operating at scale, expanding internationally

    Cons

    working on monetizing to justify its unicorn status


  7. Helpful (2)

    "Great engineering team, delusional management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nextdoor full-time (Less than a year)

    Pros

    You will be part of a great engineering team.

    Cons

    A management team which proves to be more of a hurdle than a solution at times eating into valuable employee time.

  8. "Software Engineer"

    StarStarStarStarStar
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Nextdoor full-time (Less than a year)

    Pros

    Really good work and projects

    Cons

    Can give better stock options

    Advice to Management

    Great work!


  9. "Software Engineering Intern 2014"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great team culture, friendly people, challenging work

    Cons

    Lack of a strong business model (not a problem for an intern, but potentially for a full-time staff)

    Advice to Management

    Growth is important but it is time to focus hard on a good business model or exit strategy. Facebook is already in this space.


  10. "Love my Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great mission, great team, great culture

    Cons

    Still lots of work to do and lots of challenges


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