Nextdoor Reviews

Updated Aug 14, 2020

To filter reviews, or .
4.1
82%
Recommend to a Friend
100%
Approve of CEO
Nextdoor CEO Sarah Friar
Sarah Friar
13 Ratings
Pros
Cons
  • "They've crossed the line of the optimal work/life balance where the companies I've previously worked for have danced around it(in 7 reviews)

  • "The work environment feels inefficient and has eroded trust in managers(in 3 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (4)

    "Best place I have ever worked - Hands down."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for less than a year

    Pros

    - Inspiring Leadership - Kind-hearted / Helpful co-workers (neighbors) - Powerful Mission - Make you feel valued as an employee. - Quartly Team outings - Intelligent / Respectful co-workers. - Listening to employees no matter what level, to make a better company overall! - Amazing work-life balance. - Great place to grow!

    Cons

    - Honestly, do not have any!

    Continue reading
  2. "Nextdoor is Next Level"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Partner in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for less than a year

    Pros

    Nextdoor C-level team is amazing and it trickles down. Everyone is professional and warm at the same time. Extremely transparent company.

    Cons

    Still growing so things can change and evolve quickly which I think is a pro but some people might not like change.

    Continue reading

  3. Helpful (1)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for more than a year

    Pros

    Nextdoor combines many of the positive aspects of large tech companies and smaller startup environments. The management suite has been completely overhauled in the past few years. The calibre of people assembled is seriously impressive on both a human and professional level. While the platform has received some criticism in the past, everyone I have met here genuinely believes in the mission of this company and the good we can do. It is refreshing and inspiring to work with a group of people so dedicated to a common goal.

    Cons

    Nothing major that I have personally encountered.

    Continue reading

    Nextdoor Response

    July 15, 2020People Team

    Thank you so much for taking the time to write this thoughtful review and for your contributions to the Nextdoor community! We’re excited to work with you going forward!

  4. "Best company I worked for - caring, mission-driven, really got your back"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for more than a year

    Pros

    Pros: - Making a difference in the world with the day to day work that we do - Great work culture - fun, caring, collaborative, human - Work-life balance (emphasis on mental health) - Caring managers and coworkers - Competitive Salary and recognition for work - Thriving business

    Cons

    Fast-paced growing startup means fast changes, unorganized processes and lot of work to be done - which can lead to long hours and some weekend work but it's not like that all the time

    Continue reading
  5. COVID-19

    "Purpose driven; fantastic people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for less than a year

    Pros

    - Purpose. It’s inspiring to help communities form tight knit bonds. This was true pre-COVID19 and is felt even more so now. You will take immense pride in the work you do day to day, and what that work means for those around you. - Leadership. Very strong Exec team, drawing from experience at large and small companies. Genuine commitment to Values and belonging. High caliber and high character. - People. Amazingly talented people who care about one another. Authentic and open collaborators. - Growth. We’ve found a path, but there is so much to do (a good thing!) Ample opportunity for impact; you can build a career here.

    Cons

    - Growing pains. Designing process at scale is tough; we’re all learning to get better together. Absence of structure can be frustrating at times. - A lot is new, especially the people. Much of the team, including Execs, were hired within the last 1-2 years. People are coming together.

    Continue reading
  6. "Working at Nextdoor"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for less than a year

    Pros

    - good benefits - fun work environment - lots of room to grow - strong leadership

    Cons

    - work life balance - commute

  7. "Toxic CRO"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at Nextdoor full-time for more than a year

    Pros

    Great colleagues and mission of the org

    Cons

    Management is a joke. CRO would consistently lie to make herself look good

    Continue reading

    Nextdoor Response

    May 27, 2020Head of Talent

    Hello former Neighbor, It must have been a while since you were with us; we have not had a CRO at the company in many months, though have been actively recruiting!

  8. Helpful (6)

    "More work for less reward"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nextdoor full-time

    Pros

    The mission is why most of us are here. The platform has potential to "do good." And the little perks are nice. The snacks. The little credits/gifts/company gifts. Most of the people are great.

    Cons

    The culture under the CMO/CRO is garbage. There is always unhealthy tension to get things done faster. They've crossed the line of the optimal work/life balance where the companies I've previously worked for have danced around it. Back then I felt pushed, but still happy and productive. Here, I was just tense...for years! Regular scenario: "What's an optimistic timeline for this project?" After giving a response... "Ok, please get it done sooner thanks." Tomorrow: "Hey can I get a status update? Any way we can pull that in?" You are encouraged to respond to late night pings which happen regularly. There are abrupt shifts in focus. There is an incredibly high turnover rate in this org of Nextdoor, so much so it's surprising there's any culture at all. Worst of all, performance and reviews mean nothing. I have been praised for regularly exceeding expectations, told I am making "company wide" impact, and thanked for putting in some serious crunch time. Thanks for that <4% raise. So that's why I'd give Nextdoor a 1/5. Don't lead me on for years with little to no reward. If you're in the bay area, there are a plethora of better options.

  9. "Great for Junior Employees"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nextdoor full-time for more than a year

    Pros

    Working at Nextdoor has tons of perks! $300 for headphones, $500 for cell phone, phone bill paid (at least for Sales Team). There are also tons of snacks and everyone gets free catered lunch on Wednesdays. For the Sales Team specifically, most reps hit quota and there's a decent amount of flexibility if you need to work from home or take a sick day. Everyone understands and expects employees to take vacation days (very generous PTO). There's even a week-long shutdown for the holidays in December!

    Cons

    The office location isn't great (a bad part of Market street) but I believe we are scheduled to move offices in May 2020. That will be a nice improvement! Management on the Sales Team unfortunately isn't the greatest. My manager tends to tell different reps different pieces of information, and we often end up extremely confused about product developments and updates. The product also has a lot of glitches, and it can get really frustrating trying to sell a product with really obvious flaws. Engineers work as quickly as they can, but there are still delays when it comes to bug fixes.

    Continue reading
  10. Helpful (21)

    "Inspirational CEO, controversial CRO, terrible CPO"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Nextdoor full-time for more than 3 years

    Pros

    The organization strongly believes in the mission, and people who work there regularly state the mission as the reason they join. ICs are generally very kind and respectful to each other.

    Cons

    Toxic work environment. Toxic product leader openly belittles people who's ideas or perspectives don't align with her own. Backstabbing is rampant, even blatant lies in order to advance agendas. CPO hires based on personal relationships instead of fitness for roles. Little-to-no vision from CPO, mostly micromanaging and arguing about executional details. How the org actually operates is in conflict with the stated mission and values of the business.

    Continue reading
Found 51 reviews