Nextpoint reviews

3.1

52% would recommend to a friend

(52 total reviews)
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Rakesh Madhava

54% approve of CEO

45% positive business outlook

Nextpoint has an employee rating of 3.1 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextpoint employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

52 reviews
1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Office snacks and juicy drama

Cons

Working for this company was a demoralizing experience on multiple fronts. Despite my expertise, I was micromanaged to the point of suffocation, treated as if I lacked any decision-making capability. This overbearing management style drained any sense of autonomy and innovation from my work. What compounded the frustration was the shockingly low compensation. My skills and experience were grossly undervalued, and it was apparent that the company favored cutting costs over recognizing the potential of its employees. This glaring compensation disparity was a constant reminder of the company's lack of regard for its workforce. Furthermore, the company's product, while cheap, was devoid of meaningful features and innovation. Selling solely based on price became an uphill battle, as the software lacked the competitive edge necessary to capture clients' interest. This limitation severely hindered my ability to close deals and foster valuable client relationships. In conclusion, this company's toxic mix of micromanagement, inadequate compensation, and a subpar product made it a profoundly frustrating and demotivating environment. For those considering employment here, be prepared to sacrifice your professional growth and job satisfaction for a paycheck that hardly justifies the toll it takes on your well-being.

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Nextpoint Response
2y
One of the things I'm proudest of at Nextpoint is our organizational dedication to ensuring compensation is fair and at market. We have established an independent compensation committee to review salary and bonus levels, as well encouraging our staff to do their own research and present their compensation requests they believe are fair. It's not a one way street, it's a conversation to ensure that everyone's professional requirements are being met. To the extent this person was micromanaged and underpaid, it was almost certainly due to underperformance. That's what happens to under performers at any company. I'm truly sorry this person had a negative experience here, I work hard every day to ensure this doesn't happen. But sometimes it does, so we'll learn, evolve and continue to get better as we've done for over two decades. Best of luck and I truly hope you find a place that you feel valued and fairly compensated and it's too bad for all of us that it wasn't here. - R
1.0
Oct 27, 2022

Terrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They hold nice events as a disguise to make them look nice.

Cons

This company is full of lies, they hook you with promise of moving up within the company on any path you want, then try to force you to take a single path you don’t want. Not only that but when you speak up again issues you have, they make your life miserable trying to get you to quit and when you don’t quit they fire you under the pretense of they are eliminating your position but then post your job all over LinkedIn before then even fire you. They gave me absolutely no support in the last 6 months, and did nothing but make my job harder each and every day. It was very obvious they wanted me gone when the CRO told me 6 months ago “you can stay where you are or quit” and when I decided to stay, they piled on the work, refused to give me the tools necessary to hit my goals, and then fired me when I wouldn’t quit. Beware of this scam company.

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Nextpoint Response
2y
Whoosh. This is a lot. I think everyone knows how to read reviews on the internet. I'll let this one stand on it's own. Its unfortunate you didn't have a good experience here, I wish you the best in your future. - R
1.0
Jul 7, 2025

Steep decline in culture, leadership, and trust. Approach with caution.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people: bright, capable junior staff and individual contributors genuinely care about the work and each other - Strong, altruistic mission with over 20 years in the space - Small, scrappy teams means you are exposed to meaningful client work and the opportunity to make a big impact early in your career - Some teams are more data-driven and committed to experimentation and continuous improvement than others

Cons

- Leadership vacuum and volatility: Senior leadership frequently undermines the work of their own teams. There is a stark disconnect between executives and operational staff, especially in how projects are planned, communicated, and supported. Strategic expectations changes without explanation or follow-through. Flying by the seat of their pants and don't consider the consequences of their actions. Authoritarian, manic leadership from the senior leadership with no long term vision from the top. - Toxic work culture enabled at the top: Gossip, favoritism, and inconsistent enforcement of policies (like WFH and PTO) create a climate of mistrust. Certain leaders have displayed inappropriate behavior at company events, and HR has not and will not take accountability seriously. - Lack of psychological safety: Leadership has a track record of betraying private conversations, making disparaging remarks about colleagues, and fostering paranoia. Employees are often afraid to speak up for fear of being labeled “difficult” or “not a team player.” - Performative innovation: The company is publicly making bold claims about AI capabilities without fully delivering or validating internally. There are serious concerns about overpromising in client-facing narratives. Projects that are touted as AI successes are manually done by hand. - Undermining of GTM teams: Despite consistent growth and strategic execution, some teams are scapegoated for challenges beyond their control like product delivery. Leadership often fails to understand the data or acknowledge what’s actually driving results. Sales leadership in particular is ill equipped to lead - Broken trust: The organization is split between an “old guard” with unchecked authority and newer employees who are expected to overperform without support. This imbalance leads to constant turnover, burnout, and a brain drain of some of the most talented people. Unless you absolutely need a paycheck, I recommend you stay far away from this sinking ship.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 54 Nextpoint reviews submitted anonymously by Nextpoint employees. Read employee reviews and ratings on Glassdoor to decide if Nextpoint is right for you.