Does Northgate pay their employees well?

According to anonymously submitted Glassdoor reviews, Northgate employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Northgate. This rating has improved by 21% over the last 12 months.

How satisfied are employees working at Northgate?

47% of Northgate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northgate 3.3 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Northgate?

Customer Service Representative (9) , Branch Manager (8) , CSA - Customer Service Associate (7) , Auxiliar Administrativo (4) , Customer Service (4) , New Business Manager (4) , Workshop Controller (4) , Customer Service Agent (3) , Manager (3) , Mecanico (3) , Sales (3) , Workshop Manager (3) , ASM (Area Sales Manager) (2) , Administrativo (2) , Business Development Manager (2)

What are the pros of working at Northgate according to real employee reviews?

"Great people and place of work" ((in 20 reviews)); "Decent place to work if you’ve got a one of the good managers" ((in 9 reviews)); "good benefits." ((in 7 reviews)); "Great bunch of people" ((in 6 reviews)); "Good pay and other perks" ((in 6 reviews))

What are the cons of working at Northgate according to real employee reviews?

"Poor management and terrible HR support." ((in 14 reviews)); "Long hours and hectic schedules" ((in 6 reviews)); "bullying and harassment from colleagues, this is considered normal behaviour" ((in 6 reviews)); "an alleged training program through the induction period but my line manager said I didn't need to go on certain relevant courses, Senior management in HQ are totally unaware of the pressures at the coal face." ((in 5 reviews)); "Money is good but you'll earn every single penny of it." ((in 4 reviews))

What are employees saying about Northgate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Northgate layoffs and their outlook for job security at Northgate in 2026.

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Northgate

Northgate reviews

3.2

47% would recommend to a friend

(207 total reviews)

Martin Ward

47% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Northgate has an employee rating of 3.2 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northgate employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

207 reviews

5.0

Oct 23, 2025

Nice place.

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

3.0

Jun 21, 2024

Good Place

Cashier

Recommend

CEO approval

Business Outlook

Pros

It was great working here.

Cons

They do not offer much flexablity

2.0

Mar 26, 2024

Inside Sales Darlington

Inside sales bdm

Recommend

CEO approval

Business Outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

Northgate Response

Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.

Viewing 1 - 3 of 207 Reviews

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Jobs at Northgate