Notarize Reviews

Updated May 18, 2022

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Found 114 of over 134 reviews

3.6
66%
Recommend to a Friend
82%
Approve of CEO
Notarize CEO and Founder Pat Kinsel
Pat Kinsel
93 Ratings

What people are saying about Notarize

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Deloitte Digital

Folks who used a promissory note in the past, how secure are they? The intent is avoid litigation and recover money using a security instead. Under the security section, do you enter the property full address? If the security is a vehicle instead what should be captured? Finally, is it required to notarize the document to make it valid? Thanks!

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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  1. 5.0
    Current Employee, less than 1 year

    Great company, poised for massive growth

    May 16, 2022 - Enterprise Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are fantastic & very employee-centric: remote-first company, mental health days, wellness benefit, unlimited PTO, great medical/dental/vision options. Leadership thinks big and is on the right side of history given all the talk of "culture wars". Employees are encouraged to bring their "whole selves" to work, DEI initiatives seem genuine and sincere. I feel supported in my role and work hard and motivated to succeed.

    Cons

    There are normal growing pains of being in a startup, but any missteps are usually rectified quickly.

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  2. 3.0
    Current Employee, more than 1 year

    Culture Heading in the Wrong Direction

    May 12, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The benefits are great, but are starting to mean less when dealing with the other issues here. - Work/life balance is still attainable, depending on the size of your team & your manager

    Cons

    New management has come in and is essentially bullying everyone out who isn't immediately up to their standards, and they don't take the time to learn the industries we work in or to collaborate on how we've gotten the company this far and why. Those who were hired for their diverse expertise are steamrolled into complying with new processes & metrics that don't apply to the industries we work in and are setting us up for failure. Additionally, the issues start at the top of the management chain, so the more you want to succeed the more risk you take in not being a favorite, and you will get pushed out or cast aside immediately. Multiple managers & senior positions have left or pivoted to other teams to try and salvage their careers, which has caused careless reorganization at other levels. Positions that were once attainable are being taken away last minute or given to outside hires without us getting the chance to apply to them, leaving those of us trying to grow with the company stranded. Overall they've created a toxic culture that sets the precedent that if you want to grow you need to fall in line, and your best chance at developing your career is to look elsewhere.

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  3. 2.0
    Former Employee, more than 1 year

    An ok stepping stone, not a place for long term growth.

    May 6, 2022 - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The money and benefits offered are great.

    Cons

    There is a major gap between leadership and staff. Leaders seem to be selected by friendship status and not work ethic. The team leads often do not know the answer to common problems and misinform customer support while refusing to take any blame when it comes out that the information provided was wrong. They often gaslight employees and offer no form of growth if you are not in the friendship circle. If you come in with a great work ethic you will burn out soon as your team leads tell you to "complain with value," when you mention not receiving support from your fellow team members and LEADERSHIP. This would be an amazing company to work for if they gutted the entire leadership team and brought in people who know how to lead as well as handle conflict. This job should have been great pay for an appropriate amount of work. Instead it falls flat and offers nothing but burnout and depression. They boast about work/life balance but leadership will reach out to you on your days off via multiple phone calls and texts.

    1 person found this review helpful
  4. 1.0
    Current Employee, more than 1 year

    READER BEWARE - if you're looking for meaningful growth - STAY AWAY from this place

    May 17, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Perks, but at this point, every other tech company has the same if not better - I used to think salary, but even that other tech companies do better

    Cons

    Okay, this is really funny. The same leaders who basically refuse to coach their employees and gaslight them are the same ones who post on LinekdIn like some influencers about how they care so much about the psychological safety of their employees (and they'll know exactly who they are). It's all a fallacy. If you're decently smart, please, stay away from this place. Toxic managers, just know that you've traumatized people to no end to the point that there is NO hope for long-term psychological safety. And, oh, did I also mention they're lowkey racist? Again —STAY AWAY. It's all part of their ploy to make you think this is a good company.

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  5. 4.0
    Former Employee, more than 1 year

    Great work environment

    May 18, 2022 - Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing management and great training program

    Cons

    Difficult to transition to full time

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  6. 5.0
    Current Employee, more than 3 years

    A Great Place to Work

    May 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working for Notarize. Our leadership is fantastic. You actually feel cared for. At most companies you never see the CEO, but here Pat is always in the mix and making his employees feel like a part of the team and the Notarize family. If you are looking to grow your career, there is an abundance of opportunity.

    Cons

    I can’t think of any.

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  7. 2.0
    Former Employee, more than 1 year

    Lots of room for improvement

    May 4, 2022 - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote, company provides the equipment to work

    Cons

    The base pay sounds good until you hit the floor running. The training is terrible and once you are out the support from management is almost nonexistent unless the numbers start to suffer and they attempt to “motivate” you to do more. There are a lot of things that they do not have an answer for so they give you the run around while you have an angry customer on your end. They do not address underperforming unless it is a high performer who starts to pull back due to burnout. Leadership works hard to hide things from the top, constant promotions from higher roles but how nobody is questioning the high turnover for support is odd. The Quality Assurance team has never worked support but they are the ones scoring you.

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    1 person found this review helpful
  8. 5.0
    Current Employee, less than 1 year

    Best Place to Work!

    May 5, 2022 - Sr. Customer Success Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company culture is set from the top - Pat Kinsel (CEO) does a great job of building a culture of utmost visibility and transparency throughout Notarize. :) Pros: - Notarize is the market leader in the RON category. Incredible market opportunity, nibble, fast moving technology company. - Internal growth opportunities - Remote work - Talented senior leaders with a plethora of expertise, great mentors - Outstanding Company Culture

    Cons

    Growing pains (common with any startup)

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  9. 5.0
    Current Employee, more than 1 year

    Best Place to Work

    May 3, 2022 - Executive Assistant in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Talented senior leaders with a plethora of expertise and so much to teach. -You can be anything you want to be here - the only person limiting your career growth at this company is yourself -Amazing benefits and extremely competitive pay -Remote work!

    Cons

    -There aren't any -- best job I've ever had by a long shot.

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  10. 4.0
    Current Employee, less than 1 year

    Amazing Career Opportunity

    Feb 2, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - All the benefits and security of a big company - Small company feel - Great opportunities to expand your skillset and grow your career - Remote-first - Exciting innovative product with a very promising future - Brilliant, passionate people

    Cons

    - Lack of process, structure, and cross-functional communication, as with any startup - High expectations. You are expected to truly be an owner of your projects'/customers' success. If your projects/clients are not delivering/growing, you might get put on PIP. I've seen it happen to a few people in just 4 months here. This is again not unique to Notarize but just the nature of high growth tech startups. - Some leadership seems to come from non-high-tech industries and don't really know what they're doing. They bring their way of doing things in other industries (banking, consulting, older IT companies, other random industries) and it doesn't really work in a high-tech startup.

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    4 people found this review helpful
Viewing 1 - 10 of 114 Reviews

Notarize Reviews FAQs

Notarize has an overall rating of 3.6 out of 5, based on over 134 reviews left anonymously by employees. 66% of employees would recommend working at Notarize to a friend and 74% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Notarize employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Notarize. This rating has improved by 5% over the last 12 months.

66% of Notarize employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Notarize 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Notarize to be career development, culture, benefits and the cons to be compensation, management, senior leadership.

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