Notarize Reviews | Glassdoor

Notarize Reviews

Updated October 7, 2018
17 reviews

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Pat Kinsel
16 Ratings

17 Employee Reviews

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  1. Featured Review

    "Fun Company to Work At and Interesting Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Notary Signing Agent in Fairfax, VA
    Current Employee - Notary Signing Agent in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize part-time (Less than a year)

    Pros

    I've loved every minute I've spent working at Notarize. Over the time I've been here, I've seen:
    -Great communication across teams, whether they're located in the same office location or not
    -Amazing Subject Matter Experts capable of answering every question I've had so far
    -The level of care that leadership has towards employees
    -How involved the CEO is in the day to day. He's very visible and fully interacts with employees which is always cool, rather than having a CEO you've never met and probably never will meet
    -The wonderful people we work with across all office locations. Everyone who works at Notarize seems to truly care about seeing it succeed and going above and beyond to help it reach new heights
    -How robust the training program has become and the level of care the managers and trainers take in trying to make sure every single employee is fully trained and set up for success
    -I feel recognized and appreciated when I achieve a goal for the company
    -It's a fast-paced workplace (as most start-ups tend to be). I personally enjoy this because time moves quicker and I'm never bored
    -There are MANY growth opportunities for every employee, if they desire to gain knowledge and experience in different areas of the company
    -You are notarizing documents electronically through a fully built software. It doesn't get any more 21st century than that
    -The time frame in which huge projects and goals are turned around is absolutely mind boggling!
    -Lastly, the new Fairfax office is really nice (with a fully stocked kitchen). I can't deny the benefits are a really cool bonus

    Cons

    Nothing really. I truly like my job and see myself growing within this company.

    Advice to Management

    Continue to be flexible and understanding of a work/life balance, as you already are!


  2. "Innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Notary in Reno, NV
    Current Employee - Notary in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize part-time (Less than a year)

    Pros

    The team at Notarize has really welcomed me and provided excellent training and guidance as new regulations are passed. I am continually impressed by the desire to improve, train and keeping all team members across the country up to date.

    Cons

    I don't have any cons to report at this time.

  3. Helpful (2)

    "Fantastic Product - Poor and In-experienced Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Notarize full-time (More than 3 years)

    Pros

    Notarize is changing the world with it’s product. They are changing state laws and moving many vertical markets with online notarizations. The engineering team rocks and the product features are incredible! They also work hard to listen to customer feedback and apply it to the feature set.

    Cons

    The company let all of it’s sales people go and no longer has a sales force. However, they keep telling everyone internally that they need to grow but never supported sales. They didn’t even have clear pricing to give to customers and it changed almost weekly.

    Leaders miss meetings and blow employees off with no guidance or career assistance whatsoever. Many good employees have left recently and management says “they weren’t a fit” instead of taking responibility that good people are leaving and investigating why. If you work in the Boston office you are good, but if you work remote, you will not get any support.

    Lastly, many of the employees work 60 - 80+ hours with slack messages being sent at 1:00 a.m. and emails late night - there is no work life balance for many. It’s ok to do this sometimes, but all the time is not conducive to a healthy work life balance.

    They do not compensate that well, I would say it’s slightly below average. There are many instances of employees not getting their salaries that they were promised through promotion for months and months on end and sales people not being paid commissions until they harassed senior leadership enough.

    Advice to Management

    Focus on culture and career coaching for employees. Attend meetings when you schedule them. Give people the time and assistance they need to be successsful. Remove leaders who are not adding value or promoting this culture. There is one senior leader who causes the most concern for employees and it’s commonly understood amongst all employees, but no one acts on it or removes them from a position of power.

     You have some very good leaders who want to be successful there, and you are burning them out too - don’t let that happen.


  4. Helpful (3)

    "Strong vision, awesome product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize full-time (Less than a year)

    Pros

    The product is really incredible, and the engineering team has a built a really great foundation. Everyone around me is really competent and hard-working. There's a really good work-life balance- if you're working extra hours, its because you want to, not because you're expected to. There's a lot to do and the entire team is aligned around making Notarize an awesome product for our customers!

    Cons

    Culture could use some work- the energy feels a little low. For example, not everyone is required to go to the all-company meeting on fridays, leaving it feeling a little lackluster or optional. Would love more command from the top, as the executives have a lot of love for the product. Would love to see them meet and align more.

    Notarize Response

    Sep 7, 2018 – Senior Technical Recruiter

    Thanks so much for the review, we really appreciate the feedback. There's an ongoing conversation about all-hands meetings, and how we can make them more interesting and effective for everyone. If... More


  5. Helpful (2)

    "Notary Signing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Notary in Dallas, TX
    Former Employee - Notary in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Notarize part-time (Less than a year)

    Pros

    Only pro is they paid for our licensing.

    Cons

    A great owner good sales people but sub par product lower management team is absolutely clueless and the most dysfunctional training I have ever attended. The company vision is not clear to the lower level management staff or training. The Texas office was sold a great dream but after 60 days of watching them fumble to get the office open (its still not open last time I heard) it is clear they were only dreams. They do not have the management expertise to lead and accomplish the vision of the owner. Other products have already been introduced that are cost effective and does the same job. The system is half completed no constructive thought has taken place in any aspect of the business.

    Advice to Management

    Organize your business flow, hire managers and trainers who actually know the job.

    Notarize Response

    Sep 7, 2018 – Senior Technical Recruiter

    Thanks so much for the feedback. We learned a lot from our launch in Texas, and that experience will definitely inform our processes as we continue to scale in new states. We really appreciate the... More


  6. "Just Started - I Love It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Performance Marketing in Boston, MA
    Current Employee - Director of Performance Marketing in Boston, MA
    Recommends
    Approves of CEO

    I have been working at Notarize full-time (Less than a year)

    Pros

    This place has a great vibe - from what I've seen so far, I would call it smart, friendly, and no ego. Everyone has been really welcoming and helpful getting me up to speed.

    Cons

    Boston gets cold during the winter.

    Notarize Response

    Sep 7, 2018 – Senior Technical Recruiter

    Glad to hear you're having a positive experience here. Maybe we'll look into some Notarize-branded beanies & scarves for the winter? Thanks for the review!


  7. Helpful (2)

    "One of the BEST Start-ups/ Companies to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize full-time (Less than a year)

    Pros

    - Great Management
    - Amazing benefits
    - You grow with the company
    -Very friendly team ( very hard to find)
    - Open communication
    - NO SUITS!!! It's casual, which was a huge decision maker for me
    - Team lunch
    -SNACKS ON SNACKS
    - Very understanding management, they know people have lives and things happen.

    Cons

    - None , honestly, none.

    Advice to Management

    Keep up the great work!!!

  8. "Fantastic culture and working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Boston, MA
    Current Employee - QA Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize full-time (Less than a year)

    Pros

    - Talented and accepting teams
    - Opportunity to learn and grow in a fast paced environment
    - Exceptional teamwork and collaboration
    - Work on a revolutionary and innovative product
    - A chance to work with an amazing management team where your opinion and contributions really count

    Cons

    As many have said here, it is a start-up. It moves at a fast pace and is very self directed, be aware if that is really for you.

    Advice to Management

    Keep it up! Everyone is excited for a big 2018!


  9. "Notarize Rocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize full-time

    Pros

    - Incredibly friendly coworkers
    - A very accepting work environment
    - Great balance of working hard and being laid back
    - A large amount of control of and feedback regarding the product
    - Very satisfying to hear product feedback from actual customers very frequently

    Cons

    - You must be okay with working hard, and for more hours than a more corporate position (not necessarily a con if you enjoy the work)


  10. Helpful (1)

    "Great culture, lots of opportunity to make a big impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Notarize full-time (Less than a year)

    Pros

    1. This is a company that is truly changing an industry. It's literally changing laws and regulations to bring better technology to people and businesses around the country.
    2. Great culture without the overly excessive "rah-rah" cheerleading you find at some other over-hyped tech startups. Just overall nice, smart people who work together on a common goal.
    3. Good diversity across the company - ethnicity, age, backgrounds, etc. Always more we can do, but generally impressed with the people that we have here.
    4. Great location - I love Back Bay!!
    5. Flexible work/life balance. While most people are in the office, you don't need to be at your desk by a certain time. People communicate over Slack and via the wiki.
    6. CEO is great, very down to earth. Management has been fantastic to work with. They like to get out of your way so you can do your best work.
    7. I feel like I can just get s**t done without any bottlenecks. People value your opinion.

    Cons

    1. This is a startup. We're moving super fast, there is little process. You have to go with the flow and be good at organizing a lot of information.
    2. Company does not have good onboarding, but I imagine they'll be improving this soon.
    3. Office is great. but not sexy. We don't have beer fountains and candy walls, but that's OK. There are really more important things. At least there are no cubicles!
    4. Benefits are good but not the best. This is just pure fact we're a startup and I'm confident that as we do better as a business, leadership will invest more in their employees.

    Advice to Management

    1. More could be done to define the culture and our values. Lots of new people joining and don't want to lose our sense of self.
    2. Better onboarding - particularly in how to educate people on the industry and lingo.
    3. Standing desks - I would love these, even if there were a couple around the office for people to share.
    4. Communication - I think there's more we can do to improve communication across both offices and across all teams. I love that we've adopted the wiki and I think we should maintain that as a backbone of our knowledgebase.


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