Officeworks Reviews | Glassdoor

Officeworks Reviews

Updated April 15, 2019
184 reviews

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3.3
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Officeworks Managing Director Mark Ward
Mark Ward
82 Ratings

Employee Reviews

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Pros
  • "It is a great team environment to work in, the managers/Co-ordinators are always there to back everyone up when needed" (in 15 reviews)

  • "Great team chemistry, everybody has each other's backs" (in 16 reviews)

Cons
  • "High turnover rate across managers & team members" (in 17 reviews)

  • "Outdated and faulty equipment at print and copy, understaffing, lack of communication from head office" (in 8 reviews)

More Pros and Cons

  1. "Great environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Officeworks part-time

    Pros

    Family culture, great environment and fair pay.

    Cons

    Sometimes super late nights if you're doing nightfill


  2. "The best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Officeworks full-time

    Pros

    On birthdays there is cake
    Great people
    Amazing place to work
    Felt safe

    Cons

    Management seen put under a lot of pressure

    Advice to Management

    You’re great keep going

  3. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Upper Mount Gravatt (Australia)
    Former Employee - Retail Sales Assistant in Upper Mount Gravatt (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Officeworks part-time (More than a year)

    Pros

    Very flexable hours great for university student. Good rate for casual and easy to get hours

    Cons

    Working over xmas period


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Abbotsford (Australia)
    Former Employee - Front Desk Receptionist in Abbotsford (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Officeworks part-time (Less than a year)

    Pros

    Friendly environment
    Great benefits
    Potential for growth

    Cons

    Short hours
    A lot of on going training and online learning to keep updated and signed off with


  5. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Officeworks part-time

    Pros

    Great benefits, good pay, great people,

    Cons

    Upper management politics have high demands


  6. "Great Pay, Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Officeworks part-time (More than 5 years)

    Pros

    - Worked as a casual from a young age with great pay above my friends.
    - Senior store management was always great.

    Cons

    - Supervisors were always hit and miss. They could have used more training or vetting for suitability in leadership roles.


  7. "GOOD!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Officeworks part-time

    Pros

    Employee discount, you get to work in the different areas of the store after a while,

    Cons

    none that i can think off

  8. "Average Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Officeworks part-time (More than a year)

    Pros

    Flexible working hours specially for those who want to work after 5pm

    Cons

    Always under staffed which makes the working environment stressful at times


  9. "Customer care rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    I have been working at Officeworks part-time (More than 3 years)

    Pros

    Flexible with your availability mostly. Good sunday pay. Nicely soread demography of employees

    Cons

    Managers are not very empathetic. No sense of ownership.


  10. "Mixed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Officeworks full-time (More than 5 years)

    Pros

    People, Culture, Friendly environment, leave benefits.

    Cons

    Unstable higher management. Head Office disconnect from stores.

    Advice to Management

    Listen to the actual needs and wants of all leadership rather than just a select few.
    Back your leadership teams more.