PODS Reviews | Glassdoor

PODS Reviews

Updated Sep 17, 2019

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Found 235 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
65%
Approve of CEO
PODS CEO John Koch (no image)
John Koch
120 Ratings
Pros
  • "Decent pay for call center in St(in 14 reviews)

  • "If one call center is forced to shut down because our telecom provider in an area is down, we will now have a back-up(in 7 reviews)

Cons
More Pros and Cons
  1. "Great place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outbound Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PODS full-time for more than 5 years

    Pros

    Great pay. Great co-workers. Believe the company does want to best for employees. Decent benefits.

    Cons

    Lost half of commission a few years ago and bonuses. System issues.

    Advice to Management

    Bringing back quarterly bonuses at least. Also, stop basing hours off numbers but letting some seniority pick hours too. No work balance with hours.

    PODS2019-05-31
  2. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PODS full-time for less than a year

    Pros

    Amazing coworkwers, supervisors, and upper management. Above average pay and commission for sales reps. Layed back office environment and they try to make it fun and competitive for us with contests and giveaways for performance.

    Cons

    Computer system has many issues

    PODS2019-09-17
  3. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PODS full-time for more than a year

    Pros

    Co-workers become like family, steady pay, raises are given, overtime available & often, interesting work

    Cons

    Absences penalized, favoritism in certain departments, upper management snotty & looks right through floor employees

    Advice to Management

    Promote former floor employees to upper management instead of hiring college degree morons without any floor experience. Treat all employees respectfully, no one is better than anyone elsr.

    PODS2019-09-04
  4. Helpful (1)

    "Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at PODS full-time for more than 3 years

    Pros

    Great product/service that should be easy to sell.

    Cons

    There is a lack of good leadership.

    PODS2019-08-27
  5. Helpful (3)

    "Bad training"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at PODS full-time

    Pros

    Pay great coworkers ability to move up

    Cons

    They don't train you for real life situations

    PODS2019-08-17
  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PODS full-time for less than a year

    Pros

    Their sales training is exceptional.

    Cons

    Upselling more PODS to individuals. Having to wait until the last call is out of queue before you can leave.

    PODS2019-08-04
  7. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Clearwater, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PODS full-time for less than a year

    Pros

    Collaborative environment. Subject-matter experts are willing to share and explain information. Unique business with great potential to continue to grow and expand.

    Cons

    Challenges with overcoming previous perceptions of the Information Technology department's value to the enterprise.

    Advice to Management

    Continue to work on active listening, and communicate as much information to the employees as often as possible in order to infuse the culture with common knowledge and a sense of leadership transparency.

    PODS2019-07-24
  8. "Working for PODS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in Dayton, OH

    I have been working at PODS full-time for more than 3 years

    Pros

    Great Pay and great people

    Cons

    Long Hours in the summer

    PODS2019-07-24
  9. Helpful (1)

    "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Clearwater, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PODS full-time for more than 5 years

    Pros

    Decent pay when they pay you and benefits.

    Cons

    System doesn't recognize all sales and people lose commissions and have no recourse. System always going down. Very inappropriate supervisor-employee relations. It's an HR nightmare.

    Advice to Management

    Pay more attention to supervisors that are roaming the floor socializing and not coaching their teams. Have a manager on the sales floor at night to keep supervisors from disappearing on employees and conducting their side businesses on their cellphones in the lobby.

    PODS2019-08-22
  10. "Good company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Clearwater, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PODS full-time for more than 5 years

    Pros

    Personnel are communicative. Reasonably adequate salary. Equal work life balance.

    Cons

    Upper management is still searching for direction. Operating system needs improvement.

    PODS2019-07-17
Found 235 reviews
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