Pie Insurance Reviews
55% would recommend to a friend
(104 total reviews)
John Swigart
87% approve of CEO
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Found 104 of over 107 reviews
Updated Dec 4, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Leadership is as transparent as I have ever seen and treats all employees with respect and fair compensation." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Pie Insurance and is not affected by filters.
- 5.0Aug 29, 2023Anonymous EmployeeCurrent Employee
Pros
Here's my deep dive into life at Pie Insurance: Engineering Excellence: The engineering team at Pie strikes a fine balance between innovation and execution. We handle projects that are at the pinnacle of technological advancement, and the dedication to quality ensures that our end-users experience the best of what we offer. Talent Density: One undeniable advantage of working at Pie is the privilege of collaborating with some of the industry's brightest minds. The recruitment standards are lofty, and it's evident in the quality of discussions, brainstorming sessions, and the solutions we produce collectively. Open Communication: Pie's commitment to transparent dialogue is unparalleled. The leadership is not just approachable but actively encourages feedback, engendering trust throughout the company. Through regular town halls, feedback sessions, and open slack channels, every opinion is valued, and there's a tangible drive to act on the insights gathered. Remote-Friendly Culture: A standout benefit is the company's progressive stance on remote work. Pie understands the importance of work-life balance and flexibility. This remote-friendly approach not only enhances productivity but also contributes to employee well-being. Being able to collaborate with my team from anywhere in the country is an incredible advantage that I value immensely.
Cons
During my tenure at Pie, I've found it hard to pinpoint specific cons that have impacted my experience in a negative way. This doesn't mean the company is perfect, but rather that my personal journey here has been positive.
Pie Insurance Response3moThank you for sharing your enthusiastic review of your experience at Pie Insurance. We appreciate you taking the time to share your perspective on what makes our company unique. We're thrilled to hear that you've found Pie a positive place to work. Your observations about our engineering team’s excellence (we agree!), customer-centric mindset, talent density efforts, open communication, and remote-friendly culture resonate deeply with our values and our commitment to providing a transparent, balanced and productive work environment. We're proud to enable our teams to collaborate effectively from anywhere. Thank you for being a Pie-oneer. Your contributions are invaluable, and we look forward to continuing to provide a rewarding and innovative environment for you and all of our team members.
- 3.0Dec 4, 2023Inside Sales RepresentativeFormer Employee, more than 1 yearDenver, CO
Pros
remote work and benefits are good.
Cons
Micro management. Lack of growth opportunities. Working on short staffed team.
- 2.0Sep 14, 2023Anonymous EmployeeCurrent Employee, more than 5 yearsWashington, DC
Pros
Fully remote, great health insurance
Cons
Job security has been non-existent since the recent layoffs. Teams were gutted and key managers axed. Those that were left have been putting out fires nearly daily. Operations are very disorganized and there are frequent breakdowns of key functions. Most teams are simply understaffed and are operating in some cases with only half of the headcount they had prior. Workloads have increased despite promises to “take a step back”. There is no incentive for hard work. Semi-annual reviews are pageantry since the maximum raise is 3%! Which is no where close to keeping pace with inflation, led alone “fair market adjustments” that HR loves to tout. There are also no real advancement opportunities in several departments, leaving many employees stuck in dead end positions. Most internal roles are posted with someone in mind or filled by an external candidate. Very difficult to change departments. Promotions are used as carrots on sticks by management. Generous PTO?! 20 days sounds good on paper, but good luck getting a request approved when only one team member can be off on a given day. Want to see your family this holiday season? Shucks, looks like your coworker already requested those days off, better luck next year! Autonomy has been replaced by micromanagement as upper management leans on middle management to squeeze every ounce of productivity out of the Pioneers at the bottom. Constant pinging in slack across multiple channels throughout the day. No room in budget for incentives or morale boosting activities.
17Pie Insurance Response2moThank you for sharing your feedback. We recognize there has been a lot of change this year. We value your insights and are committed to addressing your concerns. Your well-being is vital to us, and we would encourage you to reach out to your People Partner or your leader for further discussion.
- 4.0Oct 14, 2023Senior Software EngineerFormer Employee, more than 1 yearDenver, CO
Pros
The company is in a serious rewrite cycle, transforming it's C# infrastructure to AWS - cdk - javascript. There's a big push for monitoring and metrics.
Cons
Rapid change can be hard. In the short term, long hours. Expect high turnover as C# folks leave and are replaced by typescript devs.
- 4.0Nov 1, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
Great benefits, competitive pay, many competent people leaders, and a remote-first work culture.
Cons
Poor work-life balance, lack of transparency sometimes.
- 3.0Sep 13, 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Good product. Customers are good to work with.
Cons
Declining culture post RIF. Management heavy. Lower level employees work more hours than managers. Work life balance bad if you aren't a people manager.
15Pie Insurance Response2moThank you for sharing your thoughts. We're glad to hear you enjoy our product and our customer base. We also recognize that there has been a lot of change this year and we acknowledge your concerns. Flexible PTO and work life balance are important benefits for all Pie-oneers to take advantage of. We encourage you to please communicate with your People Partner or leader to ensure your workload is balanced. We appreciate you sharing your insights with us.
- 2.0Aug 30, 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
- The product itself is interesting and fun to work on - Entry to mid level peers are hard working
Cons
- Awful raises, likely due to poor company performance. - Upper management over assigns work and sends late night slacks too often. - Morale is low at the "grunt" level
14Pie Insurance Response3moThank you for providing your feedback on your experience at Pie. Your insights are important to us as we continue to grow and improve. We're glad to hear that you found our product interesting and your fellow team members dedicated. Regarding your feedback on raises, we echo the need for transparency and education around compensation practices and communication standards. We offer ongoing communication regarding our market-led compensation reviews and have implemented formal development programs and check-ins to ensure our Pie-oneers are consistently growing in their careers. We’re disheartened to hear you felt morale was low with certain team members. Leaders aim to uphold communication expectations across Slack and email, but we will continue assess how we can improve these in practice. We deeply value creating a balanced work environment for all Pie-oneers and we’re sorry your experience did not align with our expectations. We appreciate your dedication and thank you again for providing your feedback.
- 1.0Oct 15, 2023Anonymous EmployeeCurrent Employee, less than 1 year
Pros
Company has good employee empathy.
Cons
Product and Engineering organization is a support org for the business org and is expected to deliver features as directed by them without understanding goals. Because of this and top-down culture, the Product organization had lots of changes with many people leaving.
5 - 3.0Jun 28, 2023Customer Service RepresentativeFormer Employee, more than 1 year
Pros
When I started at Pie, I was astonished at how amazing this company was…from leadership to ideology. I felt empowered and lucky to be part of such a company.
Cons
In late 2022, there was a shift which flowed into 2023. Leadership changes, increased workload, no real opportunity for advancement (just promises of it which never come to fruition), constantly shifting priorities, lack of staff, layoffs, more and more upset customers, customers closing accounts…it was a lot. There wasn’t a time when we felt as if we could catch a break. The stress and pressure was just overwhelming. I’m not 100% sure what caused the dynamic change in late 2022, but my heart breaks for the Pie that once was.
11Pie Insurance Response4moThank you for sharing your thoughts about your time at Pie. It's disheartening to hear about the difficulties you shared. We have grown tremendously in recent years and we recognize the challenges that come with periods of transformation. We acknowledge the concerns you've raised and value your perspective. At Pie, we are committed to continuous improvement and fostering a culture that promotes a healthy work life balance and commitment to our customers and partners. Thank you again for sharing your insights.
- 3.0Jun 24, 2023Staff Software EngineerFormer Employee, more than 5 yearsDenver, CO
Pros
The organization sticks to its values for the most part. Pie is more transparent then most corporate cultures. The pay and benefits are above average and on the level of silicon valley startups.
Cons
The company priorities are over the places. There seem to be an reorganization every 6 to 12 months. The co-founders not being tech savvy leads to technology being outsourced to rotating group of leaders. The current technology are more MBA types and not engineers so lots of buzz words which you know they never personally implemented.
10Pie Insurance Response6moThank you for taking the time to share your feedback about your experience at Pie. We’re so glad to hear your positive remarks on Pie’s culture, compensation and benefits. In regards to your feedback on company priorities, we acknowledge that as a growing business in a rapidly changing environment, we must sometimes make adjustments to our strategy. We strive to be flexible and transparent in our approach and make decisions that are in the best interest of our customers, partners and our long-term goals. We also pride ourselves on having a unique combination of both technology and insurance experts leading our teams. Technology is built into the core of our business and we will continue to prioritize and invest in technical talent and capabilities. Thank you once again for sharing your thoughts. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly. We are committed to creating a positive and rewarding work environment for all our employees.
Pie Insurance Reviews FAQs
Pie Insurance has an overall rating of 3.6 out of 5, based on over 107 reviews left anonymously by employees. 55% of employees would recommend working at Pie Insurance to a friend and 41% have a positive outlook for the business. This rating has decreased by -26% over the last 12 months.
55% of Pie Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pie Insurance 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Pie Insurance to be career development, senior leadership, benefits and the cons to be management .
