PlayNetwork Reviews | Glassdoor

PlayNetwork Reviews

Updated September 7, 2017
37 reviews

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2.7
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Craig Hubbell
17 Ratings

37 Employee Reviews

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  1. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Redmond, WA
    Former Employee - Human Resources Generalist in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PlayNetwork full-time (More than a year)

    Pros

    Amazing team, managers were wonderful to partner with, collaborative work relationships, enjoyed on premise concerts, committees that encouraged community outreach.
    Recent merger could bring wonderful opportunities once organization has completed realignment process. Exciting growth ahead.

    Cons

    Recently went through a merger which was a huge endeavor. Exhaustive time and energy was put into this by the CEO. The result being he was less available for daily interactions with employees. This is to be expected in a merger/acquisition situation. He was less available than in recent past.

    Advice to Management

    Keep the growth vision alive and continue to foster amazing teams. There are some amazing leaders at PlayNetwork.


  2. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Redmond, WA
    Former Employee - Senior Product Manager in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PlayNetwork full-time (More than 5 years)

    Pros

    Great staff, great company culture.

    Cons

    none I can think of.

    Advice to Management

    none

  3. "Motion graphics designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PlayNetwork full-time

    Pros

    Easy work and good hours

    Cons

    No one in charge.


  4. "Tech Services Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PlayNetwork (More than a year)

    Pros

    Flexible pay, friendly coworkers in Redmond.

    Cons

    Low pay relative to the rest of the industry

    Advice to Management

    Pay people more


  5. "What can I say..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Redmond, WA
    Former Employee - Supervisor in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PlayNetwork full-time (More than 3 years)

    Pros

    Didn't have to take the job seriously because it was a joke.

    Cons

    It's all been said already. If you haven't read all the reviews, you should. Everything negative is true. The CEO is a used car salesmen. The company over promises and always under delivers. Management is nothing more than a boys club. Hardly any women in leadership roles, and the sexism and racism runs rampant here. You read that right, racism is not very subtle here. If you are hungry and desperate for work, only work here for a year and get out. Fast.

    Advice to Management

    Fire yourselves.


  6. Helpful (1)

    "Horribly Mismanaged Company - STAY AWAY!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Redmond, WA
    Former Employee - Customer Service Specialist in Redmond, WA
    Doesn't Recommend
    Negative Outlook

    I worked at PlayNetwork (Less than a year)

    Pros

    Good company culture, overall most of the employees are pretty laid back and enjoy music. Before major holidays, the CEO let's people leave work early and company is closed on Weekends** (** = see cons)

    Cons

    You are supposed to work one half day on a Saturday about 1-2 times per month, only the Customer Support agents though, everyone else is excluded.

    Management in this department is way over their head and the true head of the department always sits behind a closed door and never says anything to anyone. The department is so understaffed due to employees leaving, not internal promotions as they tell you in the interview.

    Even though they have a technical services team, YOU are the one who does all of the troubleshooting and if you cannot resolve the issue, these people just schedule a tech, that's it....

    Advice to Management

    Get some competency in this department! Everyone has a different answer for every issue and question that is asked. The older supervisor is super nice but is clueless as to how to do her job or run the department thus the majority of the operation is run by a 30 something year old who is also very nice but not bold enough to stand up for herself and thus this company is running on fumes...... STAY THE HECK AWAY FROM THIS SINKING SHIP!!


  7. "Rampant incompetence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Redmond, WA
    Former Employee - Manager in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PlayNetwork full-time (More than a year)

    Pros

    There is absolutely nothing positive to say about this place. I have been in the workforce for over 25 years and this was the worst employment experience I have ever had

    Cons

    Executive "leadership" is non existent. Individuals in senior leadership are all in over their head. The CEO is nothing more than a mid level used car salesman and has run the company into the ground.

    Advice to Management

    Resign, you are in over your head and have no clue how to manage a company

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Redmond, WA
    Current Employee - Manager in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PlayNetwork full-time (More than 3 years)

    Pros

    Great music culture. Hardworking teams.

    Cons

    Lack of direction and opportunities.
    Poor communication.

    Advice to Management

    Please pay attention to high performers. Just praises that they are doing great or Rock star is not enough.


  9. Helpful (1)

    "Accounts Receivable/ Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PlayNetwork full-time (More than 8 years)

    Pros

    *Great employees to work with.
    *Playlive concerts during work hours.
    *AE Meetings with alcoholic drinks and catered buffet/ appetizers.
    *Fun work environment for the most part.

    Cons

    *Disorganized structure. They tend to work harder, not smarter. Makes for a difficult work environment to get even the simplest goals accomplished.
    *Extremely understaffed, work long hours. Results in very poor customer service and unhappy employees.
    *New ERP system is worst I've seen. Takes hours to accomplish the simplest task. Mixed with understaffing is the recipe for an extremely high stress job.

    *

    Advice to Management

    Get a new ERP system and try to hire from within. You have good employees but fail to assess their strengths. Employees stuck in the same position for years and then they leave which costs the company lots of money in the long run.


  10. "Very Cool Culture, Too Cool for Efficent Cross Functional Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PlayNetwork full-time

    Pros

    Cool Vibe and Office. Live Concerts several times a month from up and coming artists.

    Cons

    With recent merger and layoffs, future & direction uncertain. Extremely silo'ed enterprise.

    Advice to Management

    Provide clear direction and hold people accountible for performance and quality.


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