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      Postcode Lottery

      Engaged Employer

      Postcode Lottery reviews

      4.0

      72% would recommend to a friend

      (84 total reviews)
      avatar

      Clara Govier

      94% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.3

      Culture & values

      4.1

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Senior management

      3.4

      Career opportunities

      Postcode Lottery has an employee rating of 4.0 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Postcode Lottery employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      84 reviews
      5.0
      May 6, 2026

      Great place to work with excellent benefits

      Customer experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, great benefits and a great team

      Cons

      none to mention so far

      avatar
      Postcode Lottery Response
      2w
      Thank you for your 5-star review and for taking the time to share your feedback. It’s great to hear that you’re enjoying working at Postcode Lottery and feel so positive about the team around you, as well as the benefits on offer. Creating a supportive and enjoyable place to work is really important to us, so it’s lovely to see that reflected in your review. Claire MacDonald, Head of Customer Experience.
      5.0
      Jan 13, 2026

      Great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits Support Training Guidance Great

      Cons

      - na - na -na -na -na

      avatar
      Postcode Lottery Response
      4mo
      Thanks for your feedback. We’re delighted to hear you’re enjoying the benefits, support and training on offer. It’s great to know these are having a positive impact. We’ll continue to look for ways to support and develop our teams and we hope you continue to enjoy working here. Katie Shortall, Head of HR.
      5.0
      Nov 13, 2025

      Great place to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely people, great atmosphere. Lots of interesting charities to get involved with

      Cons

      None - cannot think of anything

      avatar
      Postcode Lottery Response
      5mo
      Thank you for your 5 stars! I'm so pleased you've had a positive experience at People's Postcode Lottery. We endeavour to focus on creating a friendly environment to work and pride ourselves on our culture and a lovely part of working here is getting to know more about so many different charities that are supported by our players. Wishing you all the best, Claire MacDonald, Head of Customer Experience.
      Viewing 1 - 3 of 84 Reviews
      Related searches: Postcode Lottery jobs | Postcode Lottery salaries | Postcode Lottery benefits | Postcode Lottery interviews
      ReviewsPostcode Lottery reviews

      Glassdoor has 89 Postcode Lottery reviews submitted anonymously by Postcode Lottery employees. Read employee reviews and ratings on Glassdoor to decide if Postcode Lottery is right for you.