Protocol Education Reviews | Glassdoor

Protocol Education Reviews

Updated Oct 11, 2019

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Found 38 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
46%
Approve of CEO
Protocol Education CEO Stephen Lawrence (no image)
Stephen Lawrence
15 Ratings
Pros
Cons
  • "Can only take annual leave in school holidays(in 3 reviews)

  • "(in 3 reviews)

More Pros and Cons
  1. "Okay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Protocol Education full-time

    Pros

    Easy to take time off

    Cons

    Poor and abusive supervisors. Superiors need more training on employee relations.

    Protocol Education2017-07-07
  2. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Protocol Education full-time for less than a year

    Pros

    We would get a good morning from managers if we were lucky

    Cons

    A really unpleasant environment to work in. Just so awful. Micro managing, gossiping from managers, heavily target focused. No fun or incentives to push you at all. If they dont like you as a person or challenge them in the slightest they will push you out. Unfair company to work for.

    Advice to Management

    Be nice you dont know what people are going through. Stop the lies, bullying and forcing consultants to leave. A shambles!

    Protocol Education2019-10-11
  3. "Bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Protocol Education full-time for more than 8 years

    Pros

    Unfortunately can't think of any

    Cons

    Respect goes a long way as well as manners. Please bring back the old CEO, was an absolute gem who everyone loved. Senior management are bullies, put you down infront of the whole office and make you feel terrible. It's not how it used to be and people are dropping like flies, why they can't see that blows my mind. Consultants are going to other competitors and are letting all the hard working, reliable, trustworthy... consultants leave. It's really not how it used to be, this is clearly due to the management they are hiring. If you don't perform they push you out and start the bullying process. They take no healthy issues into consideration. HR unfortunately don't listen and take senior management side at all times. They also take no health issues into consideration and basically have the attitude of if you don't like it then leave. They put the top billers who are also bullies on a pedal stool and are treated very different to the consultants that work so hard and still get treated disrespectful. A few top billers talk about other people and should be ashamed of themselves, really nasty people some of them and need to take bullying seriously. Just a overall horrible environment and wouldn't be surprised if they close soon due to these reason. Avoid, avoid, avoid.

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    Advice to Management

    Stop running a circus show. Show some respect to the consultants that are bringing the hard work and money in for your horrible and disgusting company. You should all be ashamed of yourselves. Some of You have kids, what if they were treated like this from their managers in the future. Something to think about RC and HT. Appalling behaviour.

    Protocol Education2019-09-07
  4. "Good company to work for"

    StarStarStarStarStar
    Current Employee - Tutor 

    I have been working at Protocol Education full-time

    Pros

    Very good management communication. Always go out of their way to ensure you have continuous work

    Cons

    No pay arrangements to cover school holidays so be careful how you spend .

    Protocol Education2019-07-30
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cover Teacher in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Protocol Education part-time for more than a year

    Pros

    Very good at sourcing work and placing you in longer term placement. Great branches so if moving can find work for you in many places

    Cons

    Would be great to provide training courses

    Protocol Education2019-07-11
  6. Helpful (3)

    "Fine but soulless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clearing 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Protocol Education full-time for more than a year

    Pros

    You get paid to be there Better if you're in sales

    Cons

    Literally everything else Don't be in clearing, it's the worst

    Protocol Education2019-07-19
  7. Helpful (1)

    "Not great..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Protocol Education full-time for more than 3 years

    Pros

    Young consultants. Great social office environment Commission is achievable with hard work

    Cons

    Loe commission percentage - they start at 2%. Micro-managing puts a lot off staff Exodus of staff Career ladder based upon earnings and not suitability, skills and experience for senior position

    Advice to Management

    Recognise your staff financially. The role is demanding and small salary increases (e.g. £500 are seen as an insult by all staff when we've grafted very hard all year - they will really offer you £500 as a salary increase). Need to ne quicker when reviewing salaries! Not good enough that after annual review it takes 3 montha to make a decision.

    Protocol Education2019-04-02
  8. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    No opinion of CEO

    I have been working at Protocol Education part-time

    Pros

    helpful , friendly, energetic staff They treat you like a person and not just a number Regular work is given They remember your birthday Consultants listen to you work schedule requests good online diary system very quick with booking you in

    Cons

    low pay! No that competitive! I am happy with everything else.

    Advice to Management

    A pay rise would be great. The salary has pretty much remained the same for 15 years.

    Protocol Education2019-03-07
  9. "Teaching Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protocol Education part-time for less than a year

    Pros

    Gain experience across the different setting of school jobs

    Cons

    Don't enough call for job.

    Protocol Education2019-01-10
  10. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Protocol Education full-time

    Pros

    Friendly, caring people....also helping others.

    Cons

    Can be super busy but you are supported!

    Protocol Education2018-11-17
Found 38 reviews