QuestPoint reviews

3.2

50% would recommend to a friend

(29 total reviews)

Kai Hankinson

57% approve of CEO

39% positive business outlook

QuestPoint has an employee rating of 3.2 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QuestPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

29 reviews
2.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Snacks and drinks, free lunch, some good team members. Fancy/abundant parties and celebrations. Salaries are very good, close to top of market for some roles.

Cons

This used to be the best company I'd ever worked for. There was so much opportunity for upward mobility, as well as smart colleagues, solid leadership, and the desire to improve communication. MUCH has changed over the last three years. Change is constant in life, and something that many companies face, but volatility is a better descriptor of QuestPoint (I mean, Sambreel. I mean, Finial, I mean Yontoo). The company has transitioned names, leadership, and direction so many times that they've begun a true tail spin...a swirly in the toilet bowl. They've now laid off over 60% of their employees TWICE in less than three years. And of course, no warning. After the first came a promise to be "transparent" with new leadership in place. Transparency seemed real and consistent with monthly or semi-monthly all-hands stand ups. But there's only so much transparency the leadership would actually provide, as many of the executives said behind closed doors. And they certainly were not transparent about the most recent layoffs. And for the last six months, employees have been dropping like flies - they left (some with no new job lined up), they were laid off, they were fired. Whatever the reason, the turnover is HIGH. Perks seem so great at the beginning. Unlimited/results oriented paid time off?? Too good to be true? Uh, yeah. It really is. "Unlimited" is completely up to the discretion of the manager, and there is a ton of discrepancy throughout the company - some people are strongly discouraged from taking a measly two weeks of vacation, if any. Oh, and what this also means is you don't get any vacation time paid out in said layoff. The future of this company is questionable at best. The decisions being made continue to be poor, and the layoffs and turnover reflect that. I am sure that the leadership, including and especially the CEO did not want to layoff anyone. There is much sincerity in that feeling. But the decision to attempt a new business strategy failed and they are scrambling to recover with a bare-bones staff who will have to pick up the pieces, as well as several other responsibilities, all while pretending to be happy about it because they don't want to lose their livelihood as well. It's a shame what has happened at this company. It was a truly magical place once, but as we all know, magic is not real, nor does it last. Do not leave your current job to work for this company. The salary and perks are shiny at first, but wear thin with a suffering morale and culture, unreasonable expectations, as well as some questionable executives and dismal future prospects.

2.0
Jul 7, 2014

Doesn't feel like there's a plan

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- High Pay - Cushy Benefits - A lot of smart people around you

Cons

Company recently had a mass layoff due to lack of cashflow. Some people who were laid off had been hired less than two weeks before. If cashflow was a risk, why continue hiring? Seems like a lack of foresight to me.

1.0
Jul 10, 2014

If you like Ping-Pong and free lunch definitely look here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Perks galore: - Free lunches - catered food trucks on Thursdays, stocked fridges (even beers), etc. I like food thumbs up! - Car washes weekly - Yay clean car while I work! - Break areas - ping-pong, video games, pool table, gym, yoga, etc. – Fun stuff! - Company outings - they throw decent parties – I like to dance! - Crucial conversations – You get trained by the CEO himself, he’s so good at it. Woohoo!!! New skill to add on resume! Caveat, you’ll need it!

Cons

So really, I mean really, read the positive reviews with a grain of salt. They are textbook scripted from the Executives Playbook, talk of company culture, transparency, accountability, ability to (insert finger quotes here) PIVOT (end finger quotes here)… I mean really who writes like that here??? Scripted with no character or anything real that is negative about the company. I really question the quality of the reviews here. When you have to remind everyone of company culture and try so hard to sell it, then you are trying to be something you’re not and there are destined to be some problems ahead. So if you like the free lunches, fun environment, and a clean car, I mean who doesn't right? Oops sounds like a positive is this in the wrong category??? Well no, but maybe, let me continue… If you like those things and let it distract you from the lack of real direction and lack meaningful products then you’ll be fine, but if you really care about viability, long term growth, and a real future then you’ll be sorely disappointed here. There seems to be a lack of discipline within the organization, money is wasted on perks rather then wisely invested in employees and improving products and services. The company portrays a startup environment still after +5 years, still hasn’t gone public or reached financial stability. The most recent evidence of this is yet another layoff, essentially cashflow issue due to not getting additional funding. I mean if they had a plan and decent forecasting couldn’t this have been avoided??? If there was transparency and accountability wouldn’t this have been communicated to all and/or handled in a more respectful manner with employees in mind??? My co-worker said it best, if they really believed the culture they sell then wouldn’t they have been very up front and communicated the challenges with cash flow, cut the cost of perks (I understand it may not be enough to cut this alone), offered voluntary pay cuts, etc, I’ve weathered a few storms, dotcom boom, recessions, etc and these were all options provided, companies that had real strategy, real culture with transparency, accountability, and (do I dare say it, finger quotes not needed you get it) ability to PIVOT to weather the storm. I agree the market we are in is volatile (but who’s isn’t), the economy is and can be unpredictable but if there is a solid foundation and stability is achieved. Anyways done ranting I think you get the picture I am trying to paint. (sorry its only black and white)

Viewing 1 - 3 of 29 Reviews

Glassdoor has 29 QuestPoint reviews submitted anonymously by QuestPoint employees. Read employee reviews and ratings on Glassdoor to decide if QuestPoint is right for you.