Reading Room Reviews | Glassdoor

Reading Room Reviews

Updated October 15, 2018
73 reviews

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2.3
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Reading Room CEO David Durnford
David Durnford
51 Ratings

Employee Reviews

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Pros
  • "The people, work life balance, the clients" (in 6 reviews)

  • "The people (apart from senior management)" (in 8 reviews)

Cons
  • "This will be directed at the project manager and despite being raised many times, senior management will ignore and avoid the issue" (in 9 reviews)

  • "No training or guidance in this period" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great people, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reading Room full-time

    Pros

    Good fun
    Friendly staff
    Good holidays (depending on your contract)
    Can be good clients and projects.
    Music in the office

    Cons

    Tight deadlines, often working extra hours
    Badly priced projects
    Poor comms internally
    Afraid to say no to clients
    Middle and upper management often out of touch
    Last min switching of teams
    Getting a pay rise is difficult
    When senior staff leave they are often replaced with juniors
    Idox havent a clue what to do with the company

    Advice to Management

    Listen to staff, stop underpricing projects, communicate more efficiently


  2. "fun colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reading Room full-time

    Pros

    colleagues were awesome and closely bonded.

    Cons

    Management tends to be very oblivious to what employees are doing.

  3. Helpful (2)

    "Good people but no career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Reading Room full-time

    Pros

    Nice people, cool client, relax

    Cons

    no career progression, no pay review


  4. Helpful (1)

    "Don't touch with a 10ft barge pole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Room full-time

    Pros

    - Ping pong table in the middle of the Liverpool office
    - Friendly colleagues, for the most part.

    Cons

    - Ping pong table in the middle of the Liverpool office
    - No transparency from upper management
    - Upper management lacking any semblance of a backbone
    - No appraisals
    - No pay review
    - Poor pay for the industry
    - Disproportionate pay
    - No training
    - No standardised processes
    - "One rule for them, one rule for everyone else"
    - Constant lying to clients
    - Poor client communication
    - Poor employment decisions
    - Poor quality control (specifically projects from old Reading Room staff)

    If you are a developer looking to hone your skills and actually learn something, this is not the place to do it.

    After recent redundancies, the agency is left flailing as more staff continue to leave.

    Advice to Management

    Call it a day and shut up shop.


  5. Helpful (2)

    "Very poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Developer
    Former Employee - Technical Developer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Room full-time (More than a year)

    Pros

    Good social life, lots of drinking, none of this useful to your career.

    Cons

    No training, no coding standards, general cavalier shark life approach.

    Advice to Management

    Do not shaft your clients with terrible dev practice. Pay people properly, have some sort of technical process. Poor.


  6. Helpful (2)

    "Horrendous company - avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Room full-time

    Pros

    The people (apart from senior management)
    Flexi-time

    Cons

    It's a sinking ship - 20 odd redundancies were made in June 2018
    All staff members are over worked and under paid
    Clients are horrendous unhappy and not prioritised correctly
    It's actually an embarrassing company to work for when you find out how they treat staff and clients

    Advice to Management

    It's a sinking ship, admit that and stop thinking it's the best agency to work for


  7. "Need to support management team"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people, work life balance, the clients

    Cons

    Idox should never have bought a digital agency, they don’t understand digital and bought in wrong transition team who mismanaged over last couple of years. The new MD needs to be given a chance but he too needs support from Idox.

    Advice to Management

    Don’t loose momentum keep your focus allow wider team in to support

  8. Helpful (1)

    "A company in ruins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Room full-time

    Pros

    Bar the senior management (read: all white middle-class men) there were a lot of nice, genuine and talented people.

    Cons

    - Career progression means taking on extra work so they don't have to hire more people, not getting paid to do it and not even having any training!

    - The quality of projects have been sub-standard at best, no-one has the time, drive or energy. This isn't down to the fault of the team or individuals capabilities, it is down to the company

    - About 3-6 months into a project, clients will develop negative attitudes and opinions of the company. This will be directed at the project manager and despite being raised many times, senior management will ignore and avoid the issue

    - Everyone single person is overworked and having just gone through redundancies less people will be doing the same amount of work as before

    - Atrocious pay with no chance of a salary increase

    - It's not a happy environment or a nice place to work. The office is bleak and depressing and the morale is at an all time low

    - It's an utter joke to call it an agency, a more accurate description would be Idox's masterpiece of destruction

    - Management constantly withhold information, yet claim to be 'open' with communications - "I'm telling you as much as I know"

    Advice to Management

    Give up the act and admit it's a sinking ship.


  9. Helpful (1)

    "A bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very few, there were some nice people.

    Cons

    No time to write them all down.

    Advice to Management

    Close up shop.


  10. "Junior to intermediate developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in London, England (UK)
    Current Employee - Developer in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Reading Room full-time (More than 5 years)

    Pros

    Increasing emphasis on code quality. Good culture (but that can change with turnover). Concern for website accessibility.

    Cons

    Short project timelines leave little room for research and experimentation. Technical decisions were usually non-risky, unambitious. Low pay. Support for career progression was intermittent (so you need too be self-motivated for that).

    Advice to Management

    More technical training and research.