Realtor.com Reviews | Glassdoor

Realtor.com Reviews

Updated January 14, 2019
341 reviews

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3.5
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Realtor.com CEO Ryan OHara
Ryan OHara
135 Ratings

Employee Reviews

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Pros
Cons
  • "Promised a book of business, but in training was told we would be doing only outbound calling" (in 7 reviews)

  • "Upper management has an agenda and is not open to debate" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to build a career! Excited for the future with realtor.com."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Realtor.com full-time (More than 3 years)

    Pros

    I have been with the company a few years now, what I’ve noticed is significant change, growth & opportunity for employees to capitalize. I have progressed through a few roles with the company and have enjoyed every step.

    Fabulous experience that has been challenging & exceedingly rewarding. Competitive pay with great benefits. Not everyone has the opportunity to get on first-name basis with the Executive Team; I have been that fortunate & could not say enough positive things about those individuals.

    Cons

    Nothing really here. Highly recommend

    Advice to Management

    Keep up the hard work paying attention to the details & fine tuning those areas. Continue to be a superior work place with career opportunities & advancement for all to strive.

    Realtor.com Response

    Nov 27, 2018 – EVP, People

    Thank you for the review. I'm thrilled to hear that you are enjoying your experience working here!


  2. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Approves of CEO

    I worked at Realtor.com (Less than a year)

    Pros

    Great team to work with. Good group of interns.

    Cons

    Long periods of sitting at desk

  3. Helpful (3)

    "Good but Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Scottsdale, AZ
    Current Employee - Account Manager in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Realtor.com (More than 8 years)

    Pros

    Decent benefits
    Great People
    Decent Pay and Benfits
    Working on culture
    New Mentor Program
    Direct Management are mostly great

    Cons

    Facilities
    HR works for management and is rude to everyone who has to deal with them
    No clear path to advance
    Corporate Environment - tend to look just for profits or what's good for the short term without thinking things through
    Slow to adapt - software for phone systems out dated and is taking a long time to transition into systems that companies have been using for over 15 years easily.
    Systems - over complicated, tough to train or cross train due to the system functionality

    Advice to Management

    Management is aware of shortcomings. The disconnect is between corporate and management. Decisions are made though a direction that isn't explained and communication on why these things happen are kept secret. While there is a published direction there doesn't seem to be focused goals on that direction but rather on profits and making more money only. An example of this is a recent acquisition and very little insight into how the new company will be folded into existing support structure. This is leaving many worried about their job security. While there are signs that there will be work to come, it is unclear what our roles will be. Long term goals should be focused on to obtain sustained success.


  4. "Sales"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Realtor.com full-time

    Pros

    Learned lots. Good resources/materials on floor.

    Cons

    Commission structure changed a lot, Heavy goals, Stressful, Not what I expected

    Advice to Management

    Be consistent.
    Do what is right.


  5. "cheap-skates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Realtor.com full-time

    Pros

    I've enjoyed working with my team.

    Cons

    The company will low ball on salary and doesn't provide a lot of perks or things to keep employees satisfied. To get a better sense of what I mean by the company being "cheap," snacks are small bags of chips that get stocked twice a week and run out on the same day. There's a 40% attrition rate because management does
    silly things like this.

    Advice to Management

    We don't need your occasional luncheon charity to feed us poor, hungry employees, but just stop being cheap in general.


  6. Helpful (5)

    "Not family friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Realtor.com full-time

    Pros

    We are provided with some perks in the office such as food and snacks. There seems to be a lot of growth and potential to move up.

    Cons

    There is NO maternity policy! It is shocking that a company this size does not provide this benefit to new families

    Realtor.com Response

    Dec 18, 2018 – EVP, People

    Thank you for taking time to share your feedback. I'm concerned to hear that your take away is that we don't offer maternity leave. We are definitely supportive of new moms taking time off to... More


  7. "Could have been worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Realtor.com full-time

    Pros

    Great people to work with, fantastic benefits.

    Cons

    Same internal politics any large organization has, so if you can figure out who to side with and stay on their good side, you're golden.

    Advice to Management

    Stop promoting mediocrity within your ranks. Push people to do good work, not just the bare minimum to keep their job.

    And understand that your market share will continue to dwindle if you continue to operate your business without innovating and breaking a few things.

    Realtor.com Response

    Dec 18, 2018 – EVP, People

    Thank you very much for taking time to share your thoughts. I'm glad to hear that you enjoy your colleagues and the benefits that are provided to you. I am very open to having a further... More

  8. Helpful (1)

    "Customer Car Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Realtor.com full-time

    Pros

    Great pay, and benefits for this position! Comfortable working environment.

    Cons

    The turnaround on software related bugs fixes seemed longer than necessary.


  9. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Realtor.com full-time (More than a year)

    Pros

    Great environment, great leadership, always looking for ways to improve and listen to employees, one of the best companies I have worked for in a very long time !

    Cons

    at this time I don't see any cons - the company is working very hard to compete with in a world class environment !

    Advice to Management

    Keep up the great work !

    Realtor.com Response

    Nov 27, 2018 – EVP, People

    Thank you for taking time to share your thoughts!


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Realtor.com full-time

    Pros

    Good benefits, management is supportive, fun events

    Cons

    Nothing I can think of

    Realtor.com Response

    Nov 27, 2018 – EVP, People

    Thank you for sharing your thoughts on working at realtor.com!