Riddell Reviews | Glassdoor

Riddell Reviews

Updated October 2, 2017
10 reviews

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  1. "Engineering Intern"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Really good, energetic people that had a real passion for sports and helmet innovation. Great work environment that made me enjoy working there everyday.

    Cons

    Didn't really experience anything negative while there.


  2. "Order Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Order Processing Specialist in Ontario, CA
    Former Employee - Order Processing Specialist in Ontario, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Riddell full-time (More than a year)

    Pros

    Great operation hours, Art department is talented.

    Cons

    Do not care about their employees, very unprofessional.

    Advice to Management

    Should be more considerate and not refer to employees as 10 dollars an hour workers.

  3. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Riddell full-time

    Pros

    Friendly co-workers and good benefits.

    Cons

    Nasty managers and too much drama, back-stabbing, internal politics.

    Advice to Management

    Promote from within and appreciate the hard working employees you have.


  4. "Wish I was still there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Positive Outlook

    I worked at Riddell full-time (More than 10 years)

    Pros

    Great culture, bonuses, set own schedule, fun products, excellent pay

    Cons

    Better keep those numbers up and be willing to take the heat for company mistakes.

    Advice to Management

    Don't ask your reps to tell a customer the lead time is 8 weeks when it's really 12. Stand up to Top Brass and demand accountability from them as they do you.


  5. Helpful (1)

    "Good company but if you are a sales rep your territory plays a huge role in your experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES
    Doesn't Recommend
    Neutral Outlook

    I worked at Riddell full-time (More than 3 years)

    Pros

    Products are cool and managers pretty hands off. No crazy CRM detailing every single call you make. Lots of potential depending on territory

    Cons

    Every single year sales reps get burned by late jersey orders. The company outsources much of the cloth and more and more reconditioning as well. This causes them to have little control and nobody tells the reps where their orders are. This makes you look like an idiot to your customer and you lose business you have to work years to get back. I also never bought into the propaganda they feed a sales force about the concussion protection their helmets provide. They have good products but they love manipulating testing to produce a favorable impression of their product and parading it around.

    Advice to Management

    Keep your sales force in the loop with production issues or other problems. Also don't outsource cloth to plants where the people running the plant have their own interests to secure above processing Riddell orders.


  6. "Sales Rep, Youth Division"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook

    I have been working at Riddell full-time (More than 8 years)

    Pros

    I started at the bottom and worked my way up. In an industry and company full of former pro athletes you still have a chance to make a name yourself.
    The culture is one of a family really. Employees are typically eager to help.
    During and after football season there isn't much to do so break out the golf clubs and tune your banjo, you'll only work a few hours per day.
    The products offered sell themselves.
     Best name in sports

    You can earn 6 figures if you do it right..

    Cons

    During the months of July and August you will want to eat a bullet for breakfast. By lunchtime you'll wish you had.
    You might drive for 5-6 hours for a 10 minute presentation and never get the sale.Many customers wrongly assume that since Riddell is the best brand, they cost the most. Not true in all cases. Often they will use your quotes against you just to make a competitor lower his price.

    Most youth leagues are run by volunteers so you might make a great connection only to see him or her leave in a season or two, then you have to start from square one.Also, these same people work all day so meetings take place on evenings and weekends mostly.

    Customers act like they are spending their life savings and act dirt cheap. They often expect a Ferrari on a VW budget and won't let up. They will knowingly allow you to write out your commission just to get the order and can't care less about your earning a living.

    Many youth leagues just won't pay their bill, leaving you holding the bag and turning into a collection agent for the rest of the year.

    Advice to Management

    Keep up the good work. analyze profitability rather than sales figures. Any rep can give away a million dollars of gear but can he collect it all? The guy selling 100k and collecting 100k is a better rep. as far as keeping him around.


  7. "Good company but some things to work on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Riddell full-time

    Pros

    Products are the best in the industry (manufactured and value for price). Good processes are in place and decent systems to get the job done. There are some very talented people with years of experience to help you get up to speed quickly. Salaries and benefis are good.

    Cons

    There are no overall company values communicated or team spirit felt across the departments (individual teams are strong but not as a company). No activities beyond occassional lunches or business contests. There should be 360 reviews and the company should look at the track records of the executive team's people skills. Not good at promoting from within.

    Advice to Management

    If most people in the office are bored or frowning, there's something wrong. Take a look around for the root causes and don't be afraid to make some hard changes.

  8. "The experience is challenging."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping and Receiving in Elyria, OH
    Current Employee - Shipping and Receiving in Elyria, OH
    Recommends
    Neutral Outlook

    I have been working at Riddell full-time (Less than a year)

    Pros

    Co-workers were willing to help me adapt alot faster into the work environment and were always willing to answer any questions or doubts with the line of work I was assigned.

    Cons

    Not enough employees for the workload given daily.

    Advice to Management

    Managers need to be willing to understand a little better the employees and they're unique situations out of the work enviroment.


  9. "Very rewarding and exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Riddell full-time (More than 5 years)

    Pros

    Very good people with a solid customer base

    Cons

    Seasonal. Some product line are not mainstream/brand name products in the industry

    Advice to Management

    Give sales reps. an opportunity to be more supportive within the community


  10. "If you need the money , then go for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The overall work was easy to complete. The workers are required to perform one to three task in an assembly model of production.

    Cons

    The work is seasonal so do not expect to make a career out of this job. The work enviorment is soul crushing because of the mindless repetition.

    Advice to Management

    This is a no praise type of job. Offering some praise at times would go a long way in making workers more eager to do assigned tasks.