STC Direct Reviews | Glassdoor

STC Direct Reviews

Updated March 6, 2018
49 reviews

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4.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
STC Direct President Justin Sgro
Justin Sgro
40 Ratings

49 Employee Reviews

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Pros
  • I came to STC Direct ready to leave the world of working a 9-5 "job" with glass ceilings (in 15 reviews)

  • I loved working at STC Direct for the people (in 7 reviews)

Cons
  • There are no cons to this position (in 5 reviews)

  • I think that STC Direct has done a great job of addressing any area that the teams find not ideal (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Amazing opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in King of Prussia, PA
    Former Employee - Human Resources Manager in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at STC Direct full-time (Less than a year)

    Pros

    I have transferred to another department within the company but I truly enjoyed my time at STC Direct and if I lived back in that area again I would gladly work for them again! I worked for Justin Sgro and Danielle Jove and appreciated their open-door policy, work ethic and training from day one! I have a lot of respect for them. I learned a lot at STC and had several fun experiences! I love the culture and positive environment of being able to have fun and enjoy your co-workers while still maintaining a consistent work ethic. I highly recommend STC Direct for anyone looking for a life changing opportunity and growth!

    Cons

    I have none, I had a great experience!

    Advice to Management

    Keep up the good work!

    STC Direct Response

    Mar 5, 2018 – Management

    Dear Reviewer,

    We'll miss you! We're glad to hear that you enjoyed your time while at STC Direct and that our training has helped you achieve this new career path for you. We wish you the... More


  2. Helpful (2)

    "Uncapped Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in King of Prussia, PA
    Former Employee - Assistant Manager in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at STC Direct full-time (More than a year)

    Pros

    Working at STC Direct, I experienced unsurpassed upward mobility and growth. I was fortunate to have an incredible leader who taught me vital skills needed in business and marketing. My hard work and diligence were always rewarded and never went without recognition. The core group is a great source of inspiration and motivation. Those looking for a brighter future and clear path to success - look no further - you've found your match!

    Cons

    I really can't think of any cons.

    Advice to Management

    Keep up the good work! I see an incredible future for both you and your employees.

    STC Direct Response

    Feb 26, 2018 – Management

    Dear Reviewer,

    We're very glad to hear that by working with us you have grown personally into the business world. We appreciate your hard work and a great attitude while working with us. Thank... More

  3. Helpful (2)

    "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at STC Direct full-time (More than a year)

    Pros

    This is an amazing company to work for where you are supported in every area to succeed. There is management training, ability for growth, and great team environment.

    Cons

    There are no cons.

    Advice to Management

    Keep up the great work. I can't wait to see the amazing things this company will do in 2018!

    STC Direct Response

    Feb 26, 2018 – Management

    Hey, reviewer!

    We have big plans for the company and for extraordinary team members such as yourself! Happy to have you on our team and helping us accomplish our goals for the year. Keep up the... More


  4. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Positive atmosphere and welcoming staff, the managers are nice.

    Cons

    Stc is very misleading. You have an interview at a local store nearby and not at the office which is very unprofessional. Then you are lead to a Walmart to have a “mock” day. What you’re really doing is harassing people all day in Walmart stores in and around the Philadelphia region, trying to switch customers to Verizon. You change into your uniform in stinky Walmart bathrooms or your car. Your daily work day is about 9 hours long and sales are never guaranteed (commission based). Your work day during the holiday season is almost 13 hours long on your feet, if you don’t make a sale you have to stay longer. You’re also not allowed to leave Walmart at all, even for your lunch break. It’s very hard to balance your life with a gig like this where you’re working long hard hours, without guaranteed compensation. If you have a family or are a single parent, I wouldn’t recommend STC for you. If your new clients cancels, you don’t get anything. Stc keeps a tally of cancellations, and if you’re a minority, you’ll be sent to “urban” Walmarts more often where people tend to not be able to sign up as much as they want to, and there are higher cancellation rates which equals no money. There’s also nowhere to protect or lock your personal items, besides your car so if you walk too far from your table chasing customers, your stuff may be stolen. No work phone is provided to keep up with clients to make sure they don’t cancel. Your personal number is expected to be given out. Expect disgruntled customers to call you at all hours of the night complaining about not getting the “promotional deal” as promised. If you’re leaving a job for this, make sure you have money to last you 3 weeks because don’t expect STC to pay you. You’re gas won’t be compensated. You've been warned.

    Advice to Management

    Be truthful.

    STC Direct Response

    Mar 23, 2018 – Management

    Hey, Reviewer!

    We appreciate constructive, tangible feedback but fear your review is neither. The intention of Glassdoor is to provide an insight into the culture, job responsibilities, and... More


  5. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at STC Direct full-time

    Pros

    Fun atmosphere, nice and friendly people who are willing to help you learn and grow

    Cons

    Can be slightly misleading with leftout information. An average worm day is 9 hours but during the holiday season you’re looking at 12-14 days. It’s hard to balance a social life and most people won’t make it to the top positions that management always gets you hyped up about. If you’re dedicated to the company full time and put the work in you can be successful, but be honest with yourself and have some fun outside work as wel

    Advice to Management

    Be as clear and honest as possible on the interviews. You’ll have a better retention rate if you’re more upfront about the hours and exactly how the pay works. Acting with integrity and being ethical are two things STC direct is big on so let’s keep improving that

    STC Direct Response

    Jan 6, 2018 – Management

    Hello Reviewer,

    We're sorry to see you go! It is extremely important to us to provide an atmosphere that is highly ethical, based on strong integrity, and overall a fun team culture. We... More


  6. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at STC Direct full-time

    Pros

    Great working atmosphere, love this company a lot!

    Cons

    Love this job, no cons

    Advice to Management

    None

    STC Direct Response

    Oct 23, 2017 – Management

    Short and to the point- we LOVE IT! Keep up the hard work and know that our door is always open to help you learn and grow! Best - STC Direct Management


  7. Helpful (3)

    "I finally have found a career, not just a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STC Direct full-time (Less than a year)

    Pros

    - Promotions based on merit, not seniority
    - Thorough training upon being hired
    - Easy to follow systems for success
    - A work environment based around positivity and inclusion

    Cons

    If you're looking for an easy job where you aren't challenged and encouraged to grow into a better version of yourself (both personally and professionally) than that would be a con for someone looking for employment at STC Direct. However, if you're up for it, there are no cons with this company!

    STC Direct Response

    Sep 26, 2017 – Management

    Hello reviewer! Thank you for your kind words. We agree that the position is for someone who is career oriented since we only promote from within! We are excited for your continued success within the... More

  8. Helpful (1)

    "Amazing Growth Opportunities!!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STC Direct (Less than a year)

    Pros

    It's rare to find a company that recognizes and rewards hard work as much as STC Direct does. The opportunity for growth is limitless, and you as the employee are in complete control when it comes to how far and fast you'll climb up the ladder.

    Positively productive, high energy & team oriented environment. Feels like my home away from home already and I've only been with the company for 1 month!!! Follow their proven processes that you learn in training and you're pretty much guaranteed to be successful from the get go!

    Cons

    None - unless you're looking for an easy job to coast & continue living paycheck to paycheck. This company is for individuals who are determined to make something of themselves and push beyond their comfort zone on daily/weekly basis. #workhardplayhard

    Advice to Management

    Keep doing what you're doing!

    STC Direct Response

    Sep 30, 2017 – Management

    Dear Reviewer, Thank you so much for such a positive review! We put a lot of effort into making sure every person on our team is rewarded for their work and understands how important each person is... More


  9. Helpful (2)

    "Great place to work for recent grads!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STC Direct full-time

    Pros

    This is my first real world job right out of college. I'm pushed everyday to leave my comfort zone, meet goals, and grow professionally!

    Cons

    I don't have any. It's a great place to build skills and get your foot in the door in the business world!

    STC Direct Response

    Sep 20, 2017 – Management

    Reviewer,

    Thank you so much for the feedback & insight. We love hearing that this is your first career outside of college, as we feel our Management Training Program offers amazing growth... More


  10. Helpful (5)

    "ANOTHER VERIZON SALES JOB!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in King of Prussia, PA
    Current Employee - Account Manager in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at STC Direct full-time (Less than a year)

    Pros

    If you want to sell Verizon for 2+ years this is the job for you!

    Cons

    They promote growth and entrepreneurship but all you're doing is selling Verizon.

    They'll brag about all their fortune 500 clients but it's a SCAM!

    Advice to Management

    Be more up front. Be honest with interviews looking for opportunities. Tell them how this is a revolving door business instead of selling the lies. Don't tell people about all the "fortune 500" companies you represent and how they can represent them too after making you a bunch of money first.

    STC Direct Response

    Sep 20, 2017 – Management

    Hey, Reviewer!

    It's a shame to see this review, but easy to bash a company anonymously behind a keyboard. Saying Verizon is involved with an organization running a scam is not only not thought... More


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