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      SailPoint Technologies

      Engaged Employer

      SailPoint Technologies reviews

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      4.8

      98% would recommend to a friend

      (769 total reviews)
      avatar

      Mark McClain

      98% approve of CEO

      95% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.8

      Diversity & inclusion

      4.8

      Work/Life balance

      4.7

      Senior management

      4.7

      Career opportunities

      4.4

      Compensation and benefits

      SailPoint Technologies has an employee rating of 4.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SailPoint Technologies employee rating is 32% above average for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      769 reviews
      4.0
      May 22, 2026

      Supportive team, but feels like a ticket farm

      Senior customer support engineer l5
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very supportive team and company. Managers are very ready to assist and ensure you are taking time off when needed. Company outlook is pretty good internally, and all teams are working together to meet the business' goals.

      Cons

      Feeling more and more like a ticket farm. We push customer to utilize paid Services more than provide them information directly via Support. This is more-so driven by the low hire rate compared to turn over and long training times - meaning the team feels the load a lot more when one person leaves.

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      ReviewsSailPoint Technologies reviews

      Glassdoor has 1,305 SailPoint Technologies reviews submitted anonymously by SailPoint Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SailPoint Technologies is right for you.